Ratings based on 523 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Weekend in RomePosted Jul 18, 2017
Beautiful hotel, great locations, wonderful restaurant right outside the front door. Bedroom was small but modern. Bathroom was nearly as big as the bedroom, which was nice. Air conditioning works great. Only issue was the front desk person as she neglected to tell us that we had complimentary breakfast each morning. The hotel gave us some nice gifts at the end of our stay to make up for the error. Overall everyone was very nice and helpful. We would definitely stay here again.
by A verified traveler
Great location.. hotel not so great needs updatingPosted Jul 7, 2017
Hotel is in a great location but need updating and to be cleaned in the lobby. The breakfast room is underwhelming! The
by A verified traveler
Overrated Rip Off In RomePosted Jun 22, 2017
Cons: Everything including the cheerless staff at the front desk.
There is nothing 5 start about this hotel except its pretty facade and desirable location. The rooms smelled like we were in a beer pub. The mattresses were older than the coliseum! The bathrooms were last renovated during world war 1.
for Couplesby A verified traveler from Boston, MA
Most comfortable BED in all of Rome!Posted Jun 4, 2017
Pros: The staff, service, location and comfort of our room was exceptional. We would've given a 5-star review, but our suite wasn't very clean.
Cons: Cleanliness of hotel room and getting rid of the seagulls on the terrace. Dinner menu is 100% vegetarian.
Location: Best location in Rome - only 5 minutes walk to Vatican and Tiber River! Very romantic neighborhood with excellent restaurants to choose from!
Best night's sleep you'll get on your vacation to Rome! We highly recommend this property for comfort and location!
by A verified traveler from New York
Not as good as it should bePosted May 16, 2017
Pros: It is pretty, and could be really good.
Cons: Details. Nice to have a restaurant that is not entirely vegetarian. Not even fish.
Location: Excellent location.
When we arrived, we were asked to sit down, and someone would come help us check in. We would have been there for ever, because there was only one receptionist, and she was dealing with a long line. We were told we could have lunch on the terrace, which turned out to have closed, and the roof bar was full and noisy, and understaffed. The room was nice, and a good size, with a beautiful bathroom. But the mattress split in the night, and there was a lot of noise from outside. More insulation? Would have been nice to have bottled water daily, instead of just once. The price is not justified by what is delivered.
for Couplesby A verified traveler
A good middle rated 5 star hotelPosted May 3, 2017
Pros: Its central location close to all the sites and local restaurants
Cons: Access to the roof terrace, I was stopped by an officious member of staff who could not speak very good English
Location: Lots of very good and reasonably priced restaurants in the local area
Excellent breakfast selection, clean and uncluttered bedroom
for Everyoneby A verified traveler from New York
An All Around WinnerPosted Apr 16, 2017
Pros: Location, breakfast, rooftop terrace, great bathroom with bathtub and separate shower
Cons: The AC had not been turned on when we first arrived so the room would get warm during the day. The hotel activated the AC midway through our stay.
Location: Piazza Navona, Pantheon, Spanish Steps, Camp di Fiori
Hotel Raphael is in a perfect location near Piazza Novona, close to all the major sites in Central Rome and an easy walk to Trastevere and Monti. The famous rooftop terrace cannot be beat in terms of view and just the right place to watch the sun set while sipping prosecco before heading out on the town for dinner. The breakfast buffet was the most comprehensive we experienced on this trip. The staff is very friendly and the rooms, at least the Richard Meier rooms have been modernized to a very nice standard. In terms of convenience and overall comfort, it is hard to beat Hotel Raphael
for Everyoneby A verified traveler from Norfolk, Virginia
True comfort and luxury in the middle of all the aPosted Apr 9, 2017
Pros: Ambience and location
Cons: Wish R&C would acknowledge that we use them. Never any acknowledgement that we have stayed at T&C in many countries, this was our 12th stay at a R&C
Location: East access to all the hustle and busltle and the roof terrace is wonderful.
Nothing like a Relais and Chateaux. This location is perfect, the staff very in tune with the guests. The roof top glorious. Always love good sheets and towels. Breakfast room with wonderful offerings.
Best location , staff and makes you feel you are rPosted Mar 31, 2017 on Hotels
This is my 4th time here and I love this hotel the location is perfect, the staff knowledgable and friendly , breakfast is great
by A verified traveler from Calgary, AB
Great location, excellent staff, small rooms.Posted Mar 26, 2017
While the location and staff are excellent for exploring the city, the rooms are cramped and uncomfortable, and in need of a serious update. The heating system can't be controled (outside of a +/- 2 degree range) in the room, and the bed takes up almost all the usable space in the room, making it impossible to navigate with luggage. The service level is the saving grace of this hotel, with staff that are gracious and thoughtful. At this price point however, there are likely better options in the city.