Ratings based on 484 Verified Reviews

3.1 out of 5
59% of guests recommend
3.5 Room cleanliness
3.3 Service & staff
2.9 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 8, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 26, 2016 on Hotels
4 out of 5
by Amy

Posted May 31, 2016 on Hotels
Comment from Hotel Management
Jun 25, 2016 by HT management, Hotel Management
Dear guest, Thank you for choosing Hotel Terminal Thank you for your beautiful review. Wer are really happy to know that our guests enjoed the welcoming staff, the location and all the things that our city can offer. We look forward to welcoming you back! Best regards! The Staff
1 out of 5
by A verified traveler

Very old

Posted May 31, 2016
The staff was great however the hotel itself is very dirty and old and not in the greatest neighborhood.
Comment from Hotel Management
Jun 24, 2016 by HT staff manager, Hotel Management
Dear guest thank you for staff compliments. We are managing structure work buildings starting june. We renovated jet 10 rooms. Check a new reservation for 2017 for have a look at the improve! Location is perfect as you saw, Rates are the best available in area. HT staff manager
4 out of 5
by John from Shirley, NY

good value

Posted May 15, 2016 on Hotels
WiFi doesn't really reach the rooms. otherwise, for the price, you can sleep there and not worry. it was clean and the service was great.
Comment from Hotel Management
Jun 25, 2016 by HT management, Hotel Management
Dear guest, Thanks for your comment. Thanks for the very good score of cleaning, we are controlling that aspect in recent months The wifi router to 3 floor operating normally. Thank you for choosing Hotel Terminal Rome HT manager staff
3 out of 5
Recommended
for Everyone
by A verified traveler

Very good location 5 minutes from Roma Termini

Posted May 10, 2016
Pros: Location, friendly staff.
The general experience is not bad. Clean, friendly staff, somehow a little noisy area and the shower doesn't have a good pressure and i suffered one day there was no hot water.
Comment from Hotel Management
Jun 24, 2016 by HT staff manager, Hotel Management
Dear guest, Thanks for your comment. Thanks for the very good score of cleaning, we are controlling that aspect in recent months Water pressure seems little slow in breakfast time ( all showers working...) but situation come back standardly in 5/10 min. Thank you for choosing Hotel Terminal Rome HT manager staff
1 out of 5
by A verified traveler from London

Cockroaches, cold water and poor wifi signal

Posted Apr 16, 2016
Pros: Nothing
Cons: Everything!
Location: Termini
Loads of cockroaches everywhere. Coming out from AC vents. Plenty dead lying in light fittings. Wifi only available near reception desk. No hot water on 6th floor. Stupit explanation from rude hotel staff. Terrible breakfast, if you coming down to dining room after 8am there is a chance that you leave hungry. Damp in rooms, bathrooms in awfull condition. Avoid this place!
Comment from Hotel Management
Aug 26, 2016 by HT staff manager, Hotel Management
Dear MAcieck problems occurred in the day your stay was resolved. Problem was because switch from hot to cold a/c needed tecnican works in pipes and this is the reason. Problem was just in the 2 days you stayed. Like ALL other comments explain, all in order. Email us for a new stay discounted 50% off for 2017. Use the last reservation code in order to check the scount at the desk. HT staff manager
3 out of 5
by Ali

Posted Mar 27, 2016 on Hotels
Comment from Hotel Management
Jun 25, 2016 by HT management, Hotel Management
Dear guest, Thanks for your comment. HT manager staff
4 out of 5
by WONG from Hong Kong

Posted Feb 24, 2016 on Hotels
Location is Good
Comment from Hotel Management
Jun 25, 2016 by HT management, Hotel Management
Dear sir thank you for comment. Location is perfect, rates are best available in areas. Re book us soon! Kind regards HT staff manager
3 out of 5
by Josette from Malta

Good central hotel which requires some minor chang

Posted Feb 21, 2016 on Hotels
Hotel very central. Comfortable room in 6th floor with balcony. Good size of bathroom, but water flow in the shower was very bad...needs to be changed. Free wi-fi but connection not very good. Expected a better breakfast...simple and no choice. But on the whole price was worthed.
Comment from Hotel Management
Jun 25, 2016 by HT management, Hotel Management
Dear guest, Thanks for your comment. Thanks for the very good score of cleaning, we are controlling that aspect in recent months The wifi router to 5 th floor seems to work normally as usual. Thank you for choosing Hotel Terminal Rome HT staff manager