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Reviews of Hotel Trevi

3.5 out of 5
Hotel Trevi
Vicolo del Babuccio 20-21, Rome, RM

Reviews

7.4

Good

Rating 10 - Excellent. 154 out of 660 reviews" "
Rating 8 - Good. 278 out of 660 reviews" "
Rating 6 - Okay. 127 out of 660 reviews" "
Rating 4 - Poor. 52 out of 660 reviews" "
Rating 2 - Terrible. 49 out of 660 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Scott Jared

Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating staff. Centrally located. Very close to Trevi fountain
Stayed 7 nights in Feb 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

EDWARD

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location of Hotel Trevi is unbelievable. You walk less than 100 yards and you are at the Trevi fountain. So many restaurants and gelato shops
Stayed 2 nights in Nov 2023

8/10 Good

Lynda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and the staff was even better but you need to explain we’re your hotel is It was down an alley with no sign at the beginning of the alley way saying it was up there our room was lovely except there was no phone and we were in another building but I would definitely tell people to stay there
Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very large room, right down the street from Trevi Fountain. Excellent service from staff.
Stayed 1 night in Oct 2023

8/10 Good

Josephine

Stayed 4 nights in Sep 2023

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Yi Lan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Sep 2023

8/10 Good

LARRY

Liked: Staff & service, property conditions & facilities
First time in Rome they were very helpful rooms were clean
Stayed 1 night in Sep 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent central location, modern rooms old world charm
Stayed 1 night in Sep 2023

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel refused to check me in until another guest going to the same building arrived, but on a separate booking arrived. Gave my key to that other guest. Damaged luggage while moving luggage into the room (they insisted on moving it themselves). Room was not of a similar standard or style compared to photographs on website. Strong smell of sewage all along my floor. Decent location , but would stay at another hotel in future.
Stayed 3 nights in Aug 2023

6/10 Okay

Jose

Traveled with family
Liked: Cleanliness, staff & service
Location was the best but one of the AC units in the suite was not working and they never came to fix it.
Stayed 2 nights in Jun 2023

6/10 Okay

Amy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms were tiny and staircases were extremely steep. If you are not in excellent shape and able to climb well or if you are plus size, or if you are claustrophobic do not even consider this hotel.
Stayed 3 nights in Jun 2023

8/10 Good

Joachim

Stayed 2 nights in Jun 2023

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything you would want to see is within walking distance, great rooms and the staff are very helpful
Stayed 3 nights in Apr 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Rome.
We arrived early and they were able to hold our bags until we could check in which allowed us to explore worry free. We got our rooms and we had the most amazing view on our balconies. Rooms were very comfortable and clean. A couple little mechanical hiccups which were reported and fixed. Location is centrally located by the Trevi fountain which was very advantageous. I will book there again on my next Roman vacation
Stayed 2 nights in Mar 2023

2/10 Terrible

Irma Yesenia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Trevi fountain, we got put in the second building and one of the other rooms had music on all night super loud, the towels were not changed they would just fold the same towels and hang them back up/ bed sheets were not clean or replaced , had to ask for toilet paper cuz they wouldn’t leave any restroom was dirty wasn’t cleaned good there was ants in the room , maybe look for a another hotel.
Stayed 7 nights in Mar 2023

8/10 Good

jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall the trevi hotel was an excellent stay with kind staff. The coffee maker was broken and only put out coffee grounds. There was a half drank juice in the mini bar which wasn’t great but the location was perfect the room was clean and the staff was helpful and kind. We will stay there again!
Stayed 6 nights in Dec 2022

10/10 Excellent

Caterina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the center of everything. Ricardo was very helpful with everything.
Stayed 4 nights in Oct 2022

8/10 Good

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Wifi was down the time we were there. very small rooms, but clean.
Stayed 1 night in Oct 2022

10/10 Excellent

Rebecca

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
All was ok
Stayed 1 night in Oct 2022

10/10 Excellent

Kimberly

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location very friendly staff.
Stayed 2 nights in Sep 2022

8/10 Good

Jamie, Roselle

Stayed 3 nights in Aug 2022

10/10 Excellent

Claudia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean friendly personal and steps to trevi
Stayed 3 nights in Jul 2022

10/10 Excellent

Michael

Stayed 3 nights in Jun 2022

4/10 Poor

Natasha

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Review for family rooms (4 people) We went as two families who booked separately in family rooms. The location to Trevi fountain etc. is fantastic, it can be loud, busy and dirty we expected this as you are in a major tourist attraction in a busy city. Note that there are approx 10 Trevi hotels in this area. The reception area is small, clean no problems. The problem came when we checked into our room, we were taken to the back annex, sketchy alley (a family room) entry way was wood floor boards and pieces of the wall missing. Nothing was mentioned the hotel was “under construction”. The room itself was very small, dark and dirty carpeting. After discussing with the reception clerk and reviewing pictures on expedia of how they sell the hotel (with the realization pictures aren’t always accurate, this was way off) I was told that the pictures on expedia are of the “main hotel” not family rooms. We were moved to another room same building, the room was a little bigger and fine, still dirty carpet and the bathroom could use Clorox, we had no other choices as all the hotels and rooms were full. The other family we were with had a completely different building, room was much better, they ended up moving to another hotel (by reception) as they had an awful garbage smell and their room was very loud from the street and then the garbage and bottle pick up in the mornings.
Stayed 2 nights in Jun 2022

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

2/10 Terrible

Jerlynn

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property wasn't cleaned well. There was damage to the room. The air conditioner made the worst sounds. The bed was terrible. We complained and they moved us to a different room where the air conditioner didn't work well. They also moved is to a room that had just been painted that day. The shower handle fell off. At one point our bathroom trash disappeared . I would not recommend this hotel.
Stayed 7 nights in Jun 2022

8/10 Good

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is what is key about this property. You are blocks from Trevi Fountain, and the excitement (and crowds) around that area. We walked to everything from there but the Vatican. They have three buildings so be very careful when communicating with the ownership as to where the rooms are. They moved us around and we ended up in two rooms two blocks away from each other.
Stayed 3 nights in May 2022

4/10 Poor

Susan

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The rooms need updating. The carpets were old and stained and gross. The bathrooms were nice. Convenient locations steps to trevi foundation.
Stayed 3 nights in May 2022

10/10 Excellent

Gordon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience. Located very near the Trevi Fountain, lots of places to eat and shop.
Stayed 2 nights in May 2022

8/10 Good

Charissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff here! There’s pros and cons in staying here. Pros: We got the bigger room. It was actually spacious. Room was clean Amazing staff! Very accommodating Location is unbeatable! C’mon! 1 min from Trevi fountain. Tip: Take a picture at Trevi fountain around 6:30 am. With the hotel so close to the attraction, there’s a better opportunity to go early since it’s always packed. Breakfast Buffet is not too bad. Cons: - noisy. Our room is located right next to the street. We can hear everything and it’s hard to sleep. - AC NOT WORKING. Or they might have turned it off because of the Season. I understand. But you could have invested in some fans, maybe?
Stayed 3 nights in Apr 2022

2/10 Terrible

Paul

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Not what we booked not even in the hotel no facilities or furniture .or tea facilities 4 keys to get to our room 1english channel on the tv toilet kept running.roma was beautiful restaurants good shops great staff blanked our concerns .if we knew we were not going to be in the hotel we booked we would have booked somewhere else.there was also blood on the wall the bed was not a double it was two singles with a sheet holding it together so so dissatisfied with the Trevi hotel
Stayed 3 nights in Mar 2022

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a-bit noisy in morning,will go back again👍
Stayed 4 nights in Mar 2022

8/10 Good

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the reason I booked this hotel. It’s 1 minute walk to Trevi Fountain and easy to get to the other famous landmarks of Rome. Plenty of bars and restaurants in the area. They changed the towels everyday. The room we had was small but it was alright as we were just there to sleep and shower.
Stayed 3 nights in Sep 2021

10/10 Excellent

Maria, Miami Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Property is small but close to main attractions. Staff is friendly and accomadating.
Stayed 2 nights in Sep 2021

8/10 Good

DVIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay in
Stayed 2 nights in Sep 2021

10/10 Excellent

Alicia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in perfect location next to Trevi Fountain. Staff was very accommodating by taking our luggage to our room. Ricardo at the front desk was very helpful and scheduled a taxi for us to get to the airport on check out day.
Stayed 2 nights in Aug 2021

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Top Hotel.
They were so nice to me. I booked last minute since I was at another hotel which was terrible. This was the type of hotel I was looking for. Nice, clean, good breakfast. This hotel was close to all the attractions. This was my first time in Rome. This hotel was very nice. I would definitely stay her again and recommend this hotel.
Stayed 3 nights in Feb 2020

8/10 Good

Itzhak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. The room was very spacious and the staff couldn’t be more helpful.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

6/10 Okay

Tete, Switzerland

Traveled with family
Liked: Cleanliness, staff & service
Location it’s great! Very accesible by foot. Staff its really great and helpful.
Stayed 3 nights in Sep 2019

10/10 Excellent

Petrina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I enjoyed the room but I didn’t have a coffee pot or tea in my room. I asked for one but never received. The breakfast wasn’t worth paying for. The expresso were good. Staff was very nice and helpful except front desk night clerk I think he name was Armando. Every time I asked for something it was no or you have to wait in the morning definitely not accommodating. The area where breakfast is you have to walk up a flight of stairs so if you are elderly or disabled it might be a challenge.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
I was able to stay in room #500 which is a separate room/bldg outside the main hotel. It was excellent. Room was clean and spacious. The Air conditioner works great, which is important in summer! The hotel location is great for walking to everything you want to enjoy in Rome.
Stayed 3 nights in Jun 2019

2/10 Terrible

R

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The way this hotel is advertised online, is not what is experienced when you get there. We were shuffled to a building down the street, minimal AC, and bathroom smelled like sewer constantly. I don’t recommend this hotel at all
Stayed 2 nights in Jun 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trip 2019
The stay was really good. The staff was great at helping/answering questions. The morning we were leaving, the water was out in the area and we were given no notice of this. We found out when we got up to get ready to head home.
Stayed 8 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019