评分基于 685 条真实点评
4.0 客房清洁度
4.1 服务和员工
3.8 客房舒适度
3.7 酒店条件
Expedia 真实点评
用户：真实旅客
Not pleased
发布日期：2018年10月14日 发布在：HotelsLift only takes one person. Everything about the place is dark and unwelcoming.
用户：真实旅客
发布日期：2018年10月8日 发布在：Ebookers
Zentrale Lage, jedoch im EG und Bar vor dem Fenster, das sich nicht ganz schliessen liess und daher war es ziemlich laut. Das Zimmer stank nach feuchten Wänden.
用户：真实旅客 来自：British Columbia
发布日期：2018年10月6日
Small hotel sign but great location and comfort.we walked everywhere from the coliseum to Navi a square. Even took a private car to the airport for 50 pounds
酒店管理层的评论
2018年10月10日，回复：酒店管理层 lucia
thank you so much for your preference!
用户：真实旅客
发布日期：2018年10月1日 发布在：Hotels
Tutto benissimo
酒店管理层的评论
2018年10月5日，回复：酒店管理层 lucia
grazie infinite!
推荐
类别：所有人用户：真实旅客 来自：Cornwall, UK
Great location for seeing all of Rome!
发布日期：2018年9月28日Clean and comfortable rooms. Plenty of restaurants and bars nearby. Great central location for exploring Rome's top sights. Staff friendly and helpful, served a croissant buffet breakfast each morning to your room. Really enjoyed our stay would stay again.
Be careful of the walking street sellers in Rome in general, we were caught out where a man gave me a bunch of roses making out they were free and then expected money from my husband, a bunch of people were doing the same with bracelets they will put them on you before you realise, if you don't want to pay then put on the floor and walk away.
用户：真实旅客
Prisvärt boende med bra läge.
发布日期：2018年9月26日 发布在：HotelsLäget är perfekt. Man kan promenera till det mesta och boendet är precis i mitten av allt som är intressant att ta del av. Mycket bra service av personalen. Nyrenoverat och fräscht rum om man bortser från utrymmet under teven. Sängen är väldigt hård. Dock varnas för dom som är lättväckta. Sopbilen väsnas nåt så extremt utanför vid 07 men tack o lov är det kortvarigt. I övrigt rekommenderas boendet. Prisvärt.
用户：真实旅客
Bad
发布日期：2018年8月26日 发布在：Hotels별로에요. 늦은 체크인은 20유로를 뭅니다. 3박 동안 15유로를 내지 않으면 방 청소도 안해줍니다. 물론 수건도 안 바꿔준답니다. 저라면 다른 곳을 하겠어요.
酒店管理层的评论
2018年9月20日，回复：酒店管理层 lucia
Dear Guests, you made a reservation for an apartment and when you made the reservation is specified there is no daily cleaning; different for the bed and breakfast in which there is daily cleaning. It is also specified there is no a 24 hours reception and for late check in after 2o there is a fee to pay, if you choose for that. in fact, when you made the reservation, it is wrotten you have to contact the reception to commubnicate your arrival because of you can decide to enter by yourself having instructions and in this case you don't pay any fee. finally, if you read the information when you make the reseervation, you can note nothing is different from what you have and what you pay for. Thank you.
用户：真实旅客
发布日期：2018年8月23日 发布在：Travelocity
We booked this hotel not really knowing much about it, just by finding it on travelocity. In my opinion this hotel should not even be travelocity or any travel site. for reasons as follows.
It is not a real hotel building. It is only the second floor of a run-down building with other uses. It was difficult for our taxi driver to find. once in the building it was dark the lights in the hallways are always off and we had to turn on- they are on a timer and will turn off after a few minutes. The elevator is extremely small and awkward. it was easier to use the steps. Our hotel room had a bad smell, the room was dated and in need of upgrades. the bed was uncomfortable. the internet was extremely slow. it was also way to small for 3 people and no room to bring in a cot. the TV and receiver was difficult to use. We were only in the room for about 3 hours before canceling. I booked a different hotel within walking distance and moved out. The manager would not even give me refund for my 3 nights book as their policy is no refund. I would have been happy with 2 nights refund as we did use the room, bed and shower for the few hours we were there. I am Generally not one to complain. I really try to make the best of everything but this hotel was really uncomfortable overall.
用户：真实旅客 来自：Oxford
Overpriced accommodation, not a hotel!
发布日期：2018年8月16日
优点： Location of the accommodation is very good.
缺点： Directions need to specify where the customer needs to go exactly. The photos need to show the hotel rooms and not the surrounding sightseeing.
I must start by warning those who have not travelled to Rome that hotels in Rome may not be hotels at all! This is not a hotel. It is a number of en-suite rooms in an apartment, with a reception desk. I made this booking on the phone with Expedia. I explained to Expedia my requirements and this was the suggestion I received based on the customer reviews. A friend of mine stayed in a 3-star hotel within a 3-minute walk, on the same days, that cost less and was significantly better than Imperium Suite Navona. It was a proper, nice, well-designed hotel (for a lower per night price!). Imperium Suite Navona is located in two residential buildings. We entered the opposite building, which had the accommodation name - Imperium Suite Navona - on the bell, walked up and down with our suitcases in a building that was like a maze. We knocked on the doors and no one was opening. Finally, we found the door with 'Imperium Suite Navova' on the door, knocked and no one showed up. Then I opened one of the building windows and found a man in the street, asking him if he knew anything about the hotel. The men told us to go down and enter the opposite -N19 - building...
The taxi that the place booked for us never arrived to pick us up from the airport. They did not even apologise for this.
The rooms (we had two rooms) were very tired and unpleasant, with absolutely no daylight, dirty bedcovers, wrong sized toilet seats. I regret booking this accommodation which is very far from being a hotel.
酒店管理层的评论
2018年9月22日，回复：酒店管理层 lucia
Dear Guests, it is specified we are not an hotel . The address every where wrotten is vicolo della palomba 19 : and in fact here we have the reception and here we answer the bell! We also have oher rooms at the number 4, and we put the name on the bell for legal reason, but where did you find vicolo della palomba 4 as our official address? nowhere! going at the 19 , there is the bell with our name and we answer immediately!
用户：真实旅客
AC and location heaven
发布日期：2018年8月14日 发布在：HotelsRoom was big, bathroom was nice and private, and it had AC that made the room as cold as you could want! Amazing for the price! Would 100% go again.
酒店管理层的评论
2018年9月20日，回复：酒店管理层 lucia
thank you so much!
