Ratings based on 244 Verified Reviews

4.0 out of 5
79% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by MOHAMMED from Qatar

Lovely hotel

Posted Dec 25, 2015 on Hotels
Nice hotel with a great location. Only downside was after long day of walking, sightseeing and shopping you need to take around 150 steps to get to the hotel!
Comment from Hotel Management
Mar 5, 2016 by Chiara Visconti, Hotel Management
Dear Mr MOHAMMED, Thank you very much for your review posted after your stay with us. We also would like to say thank you for your kind words about our strategic position, only few steps from the Spanish steps, Via Condotti, Piazza del Popolo and Trevi’s Fountain. Finally, we really hope to welcome you back soon. Best regards, Chiara Visconti Director of Sales
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Spanish Steps & Trevi Fountain

Posted Nov 11, 2015
Pleasant 4 day stay. Staff very friendly and helpful. Very good buffet breakfast . Concierge was very helpful arranging tours. Free wifi and access to business office made it easy to check in on line for departure flights and print boarding pass. Would have liked a walk in shower instead of bath tub. Close to metro station , neighborhood restaurants , shops and churches.
Comment from Hotel Management
Nov 13, 2015 by Chiara Visconti, Hotel Management
Dear Guest, Thank you very much for your comment. We are really pleased to learn that you were fully satisfied with our location, our breakfast and our team. Rest assured that we will share your compliments with our entire team! We do hope to welcome you back soon. Best regards Chiara Visconti Director of Sales InterContinental De La Ville Roma
3 out of 5
by A verified traveler from r

Smallest room I have ever seen

Posted Nov 6, 2015
Super small room could not walk around bed. How many ways can I say Small
Comment from Hotel Management
Nov 10, 2015 by Chiara Visconti, Hotel Management
Dear valued Guest, Thank you very much for your comment. We are extremely sorry to learn that you were not completely satisfied by our rooms: as you know we are hosted in an historical building, that conditions the size of our rooms but on the other hand confers that particular charm, unique and priceless. We really hope you will give us another chance to welcome you back soon. Best regards Chiara Visconti Director of Sales InterContinental De La Ville Roma
4 out of 5
by Jim R from Philadelphia

Small room but worth the trip

Posted Nov 2, 2015 on Hotels
Great service. Font desk staff and concierge are wonderful: professional yet friendly and genuinely willing to help. Rooms are terribly small and seem to get smaller every year (we have stayed here once every year for the past ten.). Still, the location cannot be beat. And the rooftop bar, while difficult to find, is unbelievable.
Comment from Hotel Management
Jan 9, 2016 by Chiara Visconti, Hotel Management
Dear Jim R, Thank you very much for your review published after your recent stay with us. Regarding our rooms, we would like to assure you that the size remains in line with the other European Hotels of the city centre. On the other hand, we appreciate your comment regarding our staff and our structure: rest assured that we will share your compliments with our entire team! We do hope to welcome you back soon. Best regards Chiara Visconti Director of Sales InterContinental De La Ville Roma
5 out of 5
by Ahmed

This traveler left a rating score only Posted Oct 27, 2015 on Hotels
1 out of 5
by A verified traveler

very bad

Posted Oct 22, 2015
the worst place ever. I will give it 2 star. I cant believe this is a 5 star hotel.
Comment from Hotel Management
Nov 18, 2015 by Chiara Visconti, Hotel Management
Dear traveler, Thank you very much for your comment. We are really regretful to learn that our Hotel did not satisfy your expectations. We do hope you will give us another chance to welcome you back soon. Best regards Chiara Visconti Director of Sales InterContinental De La Ville Roma
5 out of 5
Recommended
for Everyone
by A verified traveler from Summit nj

Posted Oct 20, 2015
Cons: A fast-food option for lunch or dinner would be nice.
Location: Just off the Spanish steps. Easy access for shopping, meals. Inexpensive taxis to Borghese Galleria and Barini Palace. Easy walk to Berini square .
Very tired when we arrived. Very good staff in terms of knowledge, professionalism and helpfulness. Great location above Spanish steps. Breakfast very comprehensive but try to get it as part of a hotel package. Suggest dinners off the Spanish piazza. Use the elevator at the metro stop to go up or down the steps however. Would definitely stay here again.
Comment from Hotel Management
Oct 21, 2015 by Chiara Visconti, Hotel Management
Dear bob, Thank you very much for your kind comment published after your recent stay with us. We are more than pleased to learn that you fully appreciated our Hotel and our location, moreover knowing that you would consider our Hotel for your next trip to Rome. We do hope to welcome you back soon!
4 out of 5
by Jolene from Fort Washington, PA USA

A great spot in a busy location

Posted Oct 14, 2015 on Hotels
This hotel is all about the location! It truly is less than 3 min walk to Spanish steps, 5 - 10 min to Trevi and a ton of other central wonderful locations in Rome. The room itself was on par for the typical european hotel. It had coffee/tea facilities and all those you would expect to make your stay comfortable. We stayed on the 4th floor close to the street and the noise was not an issue. However, my biggest thing with this room was the smell. Very damp and musty. However the room was clean. So not much to complain about. I got a good price on Hotels..com and it fit the bill for a quick stay before flying home.
Comment from Hotel Management
Dec 19, 2015 by Chiara Visconti, Hotel Management
Dear Jolene, Thank you very much for your kind comment published after you recent stay with us. We are more than pleased to learn that our Hotel completely satisfied with our Hotel and our location. Regarding the smell, please accept our sincere apologies: we have already forwarded your comment to our maintenance team. We do hope to welcome you back soon! Warm regards Chiara Visconti Director of Sales InterContinental De La Ville Roma
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Sep 13, 2015
Excellent hotel at a wonderful location - at the top of the Spanish Steps. Very attentive and helpful staff, eager to assist with travel and touring logistics. Sited in an area that is very walkable to most major Rome tourist sites, plus only a few blocks from the Metro for locations that are a bit further away. Highly recommended.
Comment from Hotel Management
Sep 15, 2015 by Chiara Visconti, Hotel Management
Dear traveler, Thank you very much for your fantastic review published after your recent stay in our Hotel. We are more than pleased to learn that you fully appreciated our location and our staff, moreover we are extremely happy to learn that you would recommend our structure. We do hope to welcome you back soon! Warm regards Chiara Visconti Director of Sales InterContinental De La Ville Roma
5 out of 5
by Harriet from new york city

Ernesto the concierge is a real gem!

Posted Sep 10, 2015 on Hotels
We will definitely stay here again. Ernesto the concierge is a gem. He was so helpful and friendly. He personally arranged our train tickets. One of our favorite hotels anywhere.
Comment from Hotel Management
Nov 21, 2015 by Chiara Visconti, Hotel Management
Dear Harriet, Thank you very much for your fantastic review published after you recent visit to the InterContinental De La Ville Roma. We are more than pleased to learn that you fully appreciated our Hotel and our staff, in particular we would like to thank you for your kind words deserved for Ernesto: rest assured that we will share your compliment with him and with the rest of our team. Another time, thank you for your kind words and we do hope to welcome you back soon! Best regards Chiara Visconti Director of Sales InterContinental De La Ville Roma