What's happened in Rome
Posted May 20, 2016 on Hotels
另外很奇怪的是,我們一起訂5/14 & 5/15 兩晚 當時報價是270歐元,但check out 時說因是weekend,所以變285歐元,我的房間是340 歐元,這讓我百思不得其解
Comment from Hotel Management
Jun 26, 2016 by Massimiliano Marianecci, Hotel Management
Dear Pao Ling,
Thank you for taking the time to tell us about your experience at the Hotel La Griffe Mgallery By Sofitel.
Sorry for the late response, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Room Division Manager
Hotel La Griffe Mgallery By Sofitel