Ratings based on 544 Verified Reviews

4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Nice hotel walking distance to St Peter Basilica

Posted Jul 5, 2017
We had an additional night in Rome due to our flight schedule. Although a little expensive, we thought of staying in this hotel due to its proximity to St Peters Basilica which was only about 15 min away by leisurely walk. Also the shopping street that leads directly to the Spanish steps shoping area is only a block away.
Comment from Hotel Management
Jul 10, 2017 by Federica . Guest Relations, Hotel Management
Dear Guest Thnak you for share your eperience with us! Hope to welcome you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

beautiful quiet neighborhood

Posted Jun 7, 2017
The staff was amazing: helpful, friendly, and willing to assist with questions and directions, an extra charger when mine was lost, patient and very welcoming.
Comment from Hotel Management
Jun 12, 2017 by Federica - Guest Relations, Hotel Management
Dear Guest, Thnak you for your wonderful review! We hope to have the possibility to welcome you once again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, England.

Excellent hotel - great location, glorious room.

Posted Jun 6, 2017
Really loved it - room was spacious and more than comfortable. Great location. 10/10.
Comment from Hotel Management
Jun 6, 2017 by Federica - Guest Relations, Hotel Management
Dear Guest, we really appreciated you nice review! we hope to have the possibility to welcome you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, AB

Very nice hotel

Posted Jun 4, 2017
This hotel was very nice, walking distance for all the activities we did.
Comment from Hotel Management
Jun 5, 2017 by Federica - Guest Relations, Hotel Management
Dear Guest, Thnak you for your amazing review! hope to welcome you again!
4 out of 5
by A verified traveler from England.

Excellent location for Vatican city

Posted May 7, 2017
Pros: Friendly staff and very helpful. Location. Clean. Breakfast variety.
Cons: Soundproofing rooms.
Location: Excellent , central location. Evening walks to vatican and river.
Very helpful and friendly reception/hotel staff, sorted out a couple on requests very easily and promptly. Fantastic location for Vatican city, shops, Castle angelo and river tiber 10 minutes walking distance, great central location. Breakfast buffet offers a great variety. Hotel clean , large enough rooms however they were a little tired and shabby. Needs updating. Only reason I wouldn't recommend to a friend- room was very noisy- furniture being moved by cleaners on hard floors and doors slamming most of the evening/night. Evening bar lacked ambience.
Comment from Hotel Management
May 8, 2017 by Federica- Guest Relation, Hotel Management
Dear Guest, thankyou for your comment! We take note about what you say! Waiting to welcome you once again! Thank you, Regards, Elisa
4 out of 5
Recommended
for Everyone
by A verified traveler from massachusetts

Great location nice staff disappointing breakfast!

Posted Apr 20, 2017
The property was situated perfectly for our needs but we waited an hour for our room to be cleaned upon arrival. We did the mini suite upgrade and it was just ok. The room really wasn't very large but it did have a nice bathroom. The breakfast was ok but lacked imagination and hot food wasn't hot. Overall it was just ok but the staff was nice!!
Comment from Hotel Management
Apr 26, 2017 by Federica - Guest Relations, Hotel Management
Dear Guest, we really thank you for choose NH Collection Giustiniano for your stay in Rome! we take note of your comments and we will work to solve the problems occurred. Hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2017
Excellent hotel near the Vatican and within walking distance of the major sites. Excellent staff, wonderful breakfast. Quiet hotel - just great.
Comment from Hotel Management
Apr 26, 2017 by Federica - Guest Relations, Hotel Management
Dear Guest, Thank you for your score and for your kind comment!
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Comfortable hotel in good location

Posted Mar 15, 2017
Pros: Room spacious, in contrast to previous experience in Rome. Helpful staff, good breakfast. Clean. Good location.
Location: Great location 15 minutes walk to Vatican, 20 minutes walk to Spanish steps, in a quiet street.
Comfortable clean room, we booked a junior suite and had a double bedroom, bathroom and sitting room. All clean and a reasonable standard. View from the sitting room window of Castel St. Angelo and from the balcony one could see St.Peters. This is a modern business style hotel, it has no special character but makes for a relaxing stay. Staff friendly.
Comment from Hotel Management
Apr 10, 2017 by Federica - Guest Relations, Hotel Management
Dear Jonathan, we would like to thank you for your amzing comment! it is a pleasure for us have guests like you! we hope to have theopportunity to welcome you once again!
4 out of 5
by George

Great location - friendly staff

Posted Mar 13, 2017 on Hotels
Hotel staff were great - friendly, knowledgable and helpful. I would recommend this hotel. Bedrooms are fine, but I found the bathroom a little tatty?
Comment from Hotel Management
Apr 19, 2017
Dear Guest, Thnak you for your kind review.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2017
Great hotel, very close to the Vatican and about a 10 minute walk to the metro. Buffet breakfast was very good and had both hot and cold choices. You could even have prosecco for breakfast!!
Comment from Hotel Management
Apr 19, 2017 by Federica -Guest Relations, Hotel Management
Dear Guest, 5 of 5... is an amazing score..thank you!