Ratings based on 342 Verified Reviews

3.8 out of 5
84% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Feb 22, 2017 on Hotels
Great location, close to Lepanto train for easy access from Fiumicino Airport (1hr). Beware of cc charge in dollar and not given the choice in euro (you get better exchange rate) when paying room tax charge. View from first floor room facing back of hotel had obstructed view. Staff is cold and not friendly.
5 out of 5
by Mohamed

This traveler left a rating score only Posted Jan 12, 2017 on Hotels
5 out of 5
by A verified traveler

Central, classy and convenient luxury hotel.

Posted Jan 8, 2017 on Hotels
This time, we had for us and out daughter a gorgeous and amazingly spacious triple room on two levels with three large tv sets, two bathrooms. The room was sunny, light and quiet. The room service was impeccable. There is an efficient, helpful and friendly desk personal. We enjoyed the extended breakfast times, with the highly professional and kind breakfast personal ready to fulfil any wishes. All amenities, rooms, restaurant are extremely clean and cosy. The location is good for business, shopping and tourism. Everything is children friendly. Also the accessibility for wheelchairs is perfect. There is also a plenty of unexpensive yet exquisite restaurants in short walking distance. The Via Cola di Rienzo, aka Prati district, is a genuine and central side of downtown Rome, with one of its three metro stations some mere 5-10 minutes on foot from the hotel. The Castel Sant'Angelo, even the Vatican and other sightseeing some 15-20 minutes on foot. The river Tiber is a mere 5 minutes away. The location of the hotel is not a cheesy touristic area, no street vendors around! Here one really feels in Rome, with upper middle class Romans around. This hotel is a greatest value for money!
5 out of 5
by Mohamed

Convenient and excellent hotel service

Posted Dec 24, 2016 on Hotels
Hotel service was Awesome and the hotel was to everything!
5 out of 5
by A verified traveler

Mr. E. Vacca was outstanding

Posted Nov 20, 2016 on Hotels
Very satisfied with the hotel Service was wonderful
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, excellent breakfast!

Posted Oct 15, 2016 on Orbitz
Love this hotel, great location. Great breakfast, would recommend to all travelers.
1 out of 5
by A verified traveler

Jail

Posted Sep 30, 2016
Size of my room was the size of jail cell. Dirty stain carpets, air conditioner not working, sheets were very rough, and no pressure in the shower. I would rate this hotel as 1star and would not stay in room 732 again for free.
5 out of 5
Recommended
for Everyone
by A verified traveler from f

Nice area

Posted Sep 15, 2016
Great staff. Very caring with great attitude. Clean and updated hotel. Close to Vatican.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Hotel was close to activities

Posted Aug 22, 2016
I had a good time in Rome everything was walking distance from the hotel. The receptionist were very grumpy and seems angry everyday. The same with the servers at breakfast and dinners, they were not friendly at all.
4 out of 5
Recommended
for Everyone
by A verified traveler from miami

Posted Aug 12, 2016
Good location, breakfast is good, staff are rude they have a hard time to be gentle