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Reviews of Parco dei Principi Grand Hotel & SPA

5 out of 5
Parco dei Principi Grand Hotel & SPA
Via Gerolamo Frescobaldi 5, Rome, RM

Reviews

8.8

Excellent

Rating 10 - Excellent. 430 out of 738 reviews" "
Rating 8 - Good. 211 out of 738 reviews" "
Rating 6 - Okay. 56 out of 738 reviews" "
Rating 4 - Poor. 24 out of 738 reviews" "
Rating 2 - Terrible. 17 out of 738 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and friendly helpful staff and comfortable room. Bring your own chargers / no USB points in rooms
Stayed 3 nights in Mar 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really friendly and helpful, great 25m indoors pool and spa area.
Stayed 4 nights in Feb 2024

10/10 Excellent

Tania

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked this property be a use online it said that it had laundry facilities; it did not. I still rated the property 5/5 stars Check in:Easy and fast Check out. Easy and fast Staff: Professional and friendly Room: My room was 327. Everything was perfect and clean. Nice decor. Internet: Fast. I was able to catch up on my work Location: it is far from main attractions but I did not mind. We take taxis to go everywhere The hotel will call a taxi when you are in need. Taxi service is very fast. Room service: We ate dinner. Everything was very good. The person that delivered our food was very nice. Food was tasty. I did not have time to enjoy any other amenities at the hotel as we only stayed for 24 hours . I felt very safe. I travelled with my daughter (11). I will definitely stay at this hotel again.
Stayed 1 night in Nov 2023

8/10 Good

George Yu-Shu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, friendly service!
Stayed 7 nights in Nov 2023

10/10 Excellent

Michelle Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding, nice quiet hotel, very elegant and clean.
Stayed 7 nights in Sep 2023

10/10 Excellent

Luiza

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location. Very nice swimming pool and SPA. Close to the Park Villa Borghese.
Stayed 3 nights in Sep 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best kept secret of Rome
My stay at the Parco dei Principi was wonderful. The service was very top, the friendliness and helpfulness of the staff was exceptional, The grounds are beautiful, The spa was amazing. I love this beautiful green space in the middle of the city. Kenneth
Stayed 3 nights in Sep 2023

10/10 Excellent

francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Sep 2023

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, just outside the centre of the hustle and bustle. The pool is a huge bonus
Stayed 2 nights in Sep 2023

6/10 Okay

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location near the park, friendly helpful staff, good food and facilities. However the room was very tired, dark and lacked sockets/USB sockets, that a 5 star hotel should provide. It has the problem that many older hotels have, lack of investment in the bedrooms and bathrooms.
Stayed 5 nights in Sep 2023

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Rome location away from the crowds.
A peaceful contrast and haven after a hectic day sightseeing in Rome . A visit to the pool is a perfect way to unwind . The staff throughout the hotel are friendly, helpful and efficient . They ensure each guest feels welcome and go out of their way to help ....a credit to the hotel. I highly recommend this hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative is they will not give you an iron and want you to pay for laundry service. This isn’t helpful if you arrive with clean clothes and just need to press an item to wear that day/in real time. Small note but applicable to many.
Stayed 3 nights in Sep 2023

10/10 Excellent

DESMOND

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has the feel of an elegant time in history that has almost disappeared in the hotels today. Everything about it feels luxurious and the staff are so helpful and friendly. Our second visit here and we will definitely be back
Stayed 9 nights in Aug 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Thomas, Morris Plains

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an absolutely beautiful hotel with friendly and courteous service. I would highly recommend it!
Stayed 1 night in Aug 2023

2/10 Terrible

crystal

Liked: Property conditions & facilities
Disliked: Amenities
It’s quite a distance from most sights in a residential area
Stayed 2 nights in Aug 2023

2/10 Terrible

Kristian

Stayed 1 night in Aug 2023

8/10 Good

Peter

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great service but décor very old fashioned so looks tired despite being clean. No power sockets at bedside. No mirror with lights near a power socket (for make-up). Nice long hours for breakfast (and delicious breakfast tea), and good wi-fi. Concierge able to get taxis quickly into town.
Stayed 3 nights in Jul 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bea
Stayed 4 nights in Aug 2023

8/10 Good

May

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, the staff great as well. Our bathroom was too small and sink wasn’t working well. There’s patio but we got the park/street view so didn’t use it at all, it was noisy. The breakfast buffet was awesome. Booked this hotel to use the indoor pool/spa facility but it wasn’t open so that’s a bummer. I wasnt notified, had i known i wouldve canceled. But it’s close to Villa Borghese park so it was a plus. Bike riding there was fun.
Stayed 2 nights in Aug 2023

8/10 Good

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our view from room. Pleasant staff.
Stayed 3 nights in Aug 2023

8/10 Good

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in Jul 2023

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool
Had a great pool, but get in early for your sun lounge.
Stayed 3 nights in Jul 2023

4/10 Poor

janette

Stayed 2 nights in Jul 2023

8/10 Good

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for the money
Overal very good Hotel. Breakfast buffet is very good but service needs a little improvement. Many servers but they all seem frazzled and look like they are running in circles. Overalll good value for money for a 5 star hotel
Stayed 2 nights in Jul 2023

2/10 Terrible

Abdulrahman

Stayed 1 night in Jun 2023

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous decor, deliberately kept the renaissance ambience, very clean, exceptional service, exquisite dining. 5stars. Highly recommend.
Stayed 7 nights in May 2023

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay for us. We are not fluent in Italian but all the staff helped in any way possible to make our trip wonderful. From giving directions to booking our train for us- I would give them a 10 if I could! I will certainly return.
Stayed 3 nights in May 2023

8/10 Good

Lisa, Newport Coast

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very nice and the staff excellent. Food was quite good. However it’s not walkable to shops and restaurants, and it’s extremely hard to get taxis as it’s outside of most the tourist areas. More costly for taxis once you find one due to the location. Hotel itself is terrific.
Stayed 3 nights in May 2023

8/10 Good

katherine, Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved close proximity to Borghese gardens and walk through gardens into town. Rooms very comfortable and clean and great pool and gym.
Stayed 3 nights in May 2023

10/10 Excellent

JEANNE, BOULDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best. Staff was amazing, hotel was amazing. Stay here if you can

6/10 Okay

Edgar A

Traveled with partner
Disliked: Staff & service
Don’t do go to this place , service is really bad and rude at the reception, it is expensive but not good for vacations
Stayed 7 nights in Apr 2023

10/10 Excellent

Ralph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible personnel, very attentive and friendly, truly 5 star
Stayed 1 night in Apr 2023

10/10 Excellent

Sangeet

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Leon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, beautiful facilities and service, 10/10
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quite location near downtown Rome, extremally a great choice.
Stayed 2 nights in Feb 2023

4/10 Poor

Darryl

Travelers and Expedia users beware. We arrived one day late for a six night stay due to an international flight delay. The property was alerted of our delay within 20 hours of our scheduled check-in however we were still charged over $900 for the unused night stay. To our surprise the room was not available when we arrived 27 hours late, we were asked to wait. After apx 40 minute wait still in the same clothes from a delayed flight the room was hot, the A/C was not working properly. The master suite had unkept drapery that allowed light during the day. Since our trip the hotel refuses to credit our account. Expedia also will not provide a credit regardless of the trip insurance. We understand the delay was due to Delta who also will not cooperate. The disappointing arrival to a six night stay will keep us from ever using the hotel or brand again. International travelers should shop the local area for a hotel better suited to international travelers. Expedia users beware of very limited trip insurance benefits that are difficult to claim at best and near impossible to collect.

10/10 Excellent

Brian

Stayed 1 night in Oct 2022

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and bell staff were excellent, particularly the gentleman who helped me with directions and arranging a taxi. My only concern was being places next to the cleaning supplies/towels area. It was noisy and at 10:30 pm I had to put earplugs in
Stayed 1 night in Oct 2022

10/10 Excellent

Gail

Liked: Cleanliness, staff & service
Nice
Stayed 2 nights in Sep 2022

8/10 Good

Edy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa access. Location is in a quiet area. Had to grab a cab. Besides that its a beautiful hotel.
Stayed 4 nights in Sep 2022

8/10 Good

Jane, Okeechobee

Liked: Cleanliness, staff & service, amenities
Really liked the staff they were so helpful. Property is gorgeous and centrally located. Didn't like that my room was absolutely freezing and I had to sleep in my clothes it was so cold. Asked to have it fixed but it was not resolved.
Stayed 1 night in Sep 2022

10/10 Excellent

M Diane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Sep 2022

8/10 Good

Miodrag

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally very good hotel. Location is perfect, Pool is amazing. VIP perks disappointing
Stayed 2 nights in Sep 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Wonderful service, friendly staff. Superb hotel.
Stayed 1 night in Aug 2022

10/10 Excellent

behzad

Stayed 1 night in Aug 2022

10/10 Excellent

Alessandro

Stayed 3 nights in Aug 2022