Ratings based on 547 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
72% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Zakelijk en ongezellig hotel

Posted Aug 18, 2016
Een duur hotel voor matige kwaliteit. Ik liet 1 keer de was doen. Kreeg een rekening van 153 euro. Vlak voor vertrek.
4 out of 5
by A verified traveler

Posted Aug 12, 2016
Cons: het beter verstaanbaar maken in het engels
Location: het station is heel dicht bij en vanaf daar kan je door heel rome reizen
het was een fijn hotel om in te zitten met veel faciliteiten
Comment from Hotel Management
Aug 18, 2016 by The Management, Hotel Management
Dear Gues, thank you for your feedback and for appreciating our location. Best regards
3 out of 5
by A verified traveler

God pool men deres fitness center var for lille.

Posted Aug 11, 2016
Ved ankomst enormt dårlig service ved receptionen og de sagde at vores hotelværelse ikke var betalt. Samt at det gik for langsomt, det tog 15 minutter at tjekke ind og det brugte de også på ham foran! På badeværelset var afløbet så stoppet at vandet ikke kunne løbe ud. Til trods for at dette blev nævnt fik vi kun en undskyldning ikke et tak eller et nyt værelse. Vi synes ikke at serviceniveauet på hotellet lever op til at være et 5 stjernet hotel. Pool området og spa området var fantastisk. Fitnessrummet var for lille og en af maskinerne virkede ikke, vi ringede til receptionen og forklarede dem det. De forstod ikke særligt godt engelsk og troede at det var kaffemaskinen på vores værelse der var i stykker! De sagde de ville sende en op der kunne lave det, han kom dog ikke! Igen synes vi at det var lidt ærgerligt at de ikke var bedre til engelsk på et 5 stjernet hotel!
Comment from Hotel Management
Aug 18, 2016 by The Management, Hotel Management
Dear Guest, we apologize for any misunderstanding and we look forward to improve our service to exceed your expectations on your next visit. Best regards
4 out of 5
by A verified traveler

Bra hotell

Posted Aug 10, 2016
Riktigt bra hotel o läge nära Central stationen , och nära till sevärdheter . Städningen skedde tyvärr väldigt sent o ibland fick vi påminna om att rummen vi hade var inte städade , damma med minibar den fylldes på ibland sen eftermiddag + var att minibaren inkl i rums priset .Annars riktigt bra trevlig pool och bra service överlag .
Comment from Hotel Management
Aug 18, 2016 by The Management, Hotel Management
Dear Guest, thank you for taking the time of this review and for appreciating your stay. Best regards
3 out of 5
by A verified traveler

Leuk centraal gelegen hotel

Posted Aug 3, 2016
Pros: - De locatie - Het zwembad - De minibar was gratis
Cons: - De kamers zijn gehorig - De bedden zijn niet erg comfortabel
Location: Op loop afstand van het openbaar vervoer.
Het hotel ligt vlak naast het centraal station in rome op 15 minuten lopen van het colosseum en andere bezienswaardigheden. In buurt zijn er veel restaurantjes en eettentjes.
Comment from Hotel Management
Aug 10, 2016 by The Management, Hotel Management
Dear Guest, thank you for your comment and for appreciating our easy location. Best regards
4 out of 5
by A verified traveler from London, UK

Great hotel, be mindful of the area...

Posted Aug 2, 2016
Hotel room was excellent, the quirky design was amazing. Facilities were great, rooftop pool was busy but we were the at summer peak. Check in/check out staff very friendly and efficient. Hadn't expected the free breakfast for duration of my stay so big bonus there. Waiting staff in restaurant were hit and miss, some great and went extra mile others did not. On our last night we saw all tables given bread and oil but ours, all other tables had their drinks poured but ours apart from one waiter who really went out of his way to make sure the latter part of our meal was top notch. Food was good and fairly priced. Would highly recommend and would visit again myself.
Comment from Hotel Management
Aug 10, 2016 by The Management, Hotel Management
Dear Neil, thank you for your feedback and for loving our hotel. We look forward to welcome you again. Best regards
5 out of 5
by A verified traveler

Great city hotel

Posted Jul 29, 2016
Pros: Pool & bar. Rooms. Location to city centre & train station/airport.
Excellent pool & bar area - we didn't expect this to be so good in a city centre hotel but it was a fab surprise. Hotel rooms quite funky which made a change from boring standard hotel rooms. Staff very nice. Didn't use gym/spa but did have free access to it. Breakfast varied & great standard. All in all, a very happy stay.
Comment from Hotel Management
Aug 18, 2016 by The Management, Hotel Management
Dear Guest, thank yoou so much for your nice feedback. We look forward to welcome you again in Rome. best regards
3 out of 5
by A verified traveler from Wien

Ist okay

Posted Jul 25, 2016
Unser Zimmer war zur Bahnhofseite und zu laut, Mobiliar schon ziemlich "abgewöhnt". Dusche mitten im Zimmer unvorteilhaft, wenn der Duschkopf dann auch noch tropft. Zu wenig Ablagemöglichkeiten im Zimmer. Schöner Restaurant- und Poolbereich am Dach. Personal sehr freundlich. Lage nahe Bahnhof/Metro Termini ist gut.
Comment from Hotel Management
Aug 18, 2016 by The Management, Hotel Management
Dear Guest, thank you for your comment and for staying with us. We offer different typology of rooms for any needs, so maybe for your next stay you should choose an upper category more spacious. Best regards
5 out of 5
by A verified traveler

Posted Jul 23, 2016
Estancia muy agradable. Buena ubicación. Buen trato por parte del personal del Hotel.
Comment from Hotel Management
Jul 26, 2016 by GM Gianluca Capone, Hotel Management
Dear Giest, thank you for your feedback. We look forward to welcome you soon. regards
2 out of 5
by A verified traveler

Not a very good hotel

Posted Jul 21, 2016
The hotel is in a good location however it's an awful hotel. Staff are not clear at reception and are dissinterested. The room is beyond annoying, hey I am so trendy but I don't work! Shower is awful horrible paper/plastic curtain. Glass toilet door, yuck. You can hear the trains from the station plus the silly curtains don't block out the light. The gym is a joke no point to it. The pool is so cold you could seriously harm yourself. Don't stay here it's not worth it it's also a bit shady at night in this area. They rip you off here charge you for anything. Avoid at all costs.
Comment from Hotel Management
Jul 26, 2016 by GM Gianluca Capone, Hotel Management
Dear Guest, thank you for your feedback. I am very sorry to hear that you didn't like your stay. We charge the guests only for the service they enjoy during the stay. Best regards