Ratings based on 772 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
78% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler

Promised shuttle to airport did not occur

Posted Sep 20, 2016
Cons: It's near the airport, they promised a shuttle, and they should follow through on their promise.
We booked this hotel because we had an early flight out of Rome. We contacted the hotel in advance and told them the time of the flight. They said that a shuttle to the airport wouldn't be a problem, just reserve the shuttle the night before. Upon arriving, NO SHUTTLE. They refused to provide one. They didn't care or show any assistance to us. We had to scramble and pay extra to get to the airport. DON'T stay here if you want the shuttle!!!
Comment from Hotel Management
Sep 23, 2016 by Alessio, Hotel Management
Good Evening Mr./Mrs. , I would not talk about promises, our job is taking care of our costumers and our goal is having them satisfied and happy of our staying here. We dont make promises, we work hard to do the best. I would like to know through a private message your personal details ( since review has been posted as Anonymous) so that we can further investigate about this episode. Shuttle Service is provided by an external company so we assure the service upon their availability, but till now there haven't been any case of "NO SHUTTLE",we do work to give the best services and it's not our priority of refusing to give assistence to our costumers. We hope to hear from you soon,so that we can solve this misunderstanding and in case it's our fault of having caused you any kind of problems i would be the first of the whole company to apologize for this inconvenience. Alessio Receptionist
4 out of 5
by A verified traveler

Posted Aug 13, 2016
Good place to stay and close to Leonardo da Vinci airport.
Comment from Hotel Management
Aug 15, 2016 by Francesca, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
by A verified traveler from H

空港近く

Posted Aug 9, 2016
滞在が寝るだけでしたので空港近くで安く泊まれるところを探し、手頃なこの宿に決めました。 シャトルバスで5分くらい、住宅地でレジデンス風。 音が気になりますが短い滞在ならよしとします。 スタッフはフレンドリーで朝食がついていたし良かったです。 アメニティはついていないのでついていたらもっと良かったかな。 飛行機が好きな人には空港近くなので 真上に飛ぶ飛行機を眺められます。 また、機会がありましたら泊まりたいです。 シャトルバスを予約すれば空港まで送迎ありです。 閑静な住宅地なので治安は良さそうです。 キッチンがついていますので料理も可能です。 しかし、到着が遅い便の方にオススメしますが遅くなければローマ市内の滞在をオススメします。
Comment from Hotel Management
Aug 11, 2016 by Francesca, Front Desk, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler

Posted Jul 22, 2016
Todo ok! La atención del personal estuvo muy bien. Gracias!!
Comment from Hotel Management
by Francesca, Front Desk, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler from Torino

consigliato

Posted Jul 14, 2016
Pros: Servizio navetta economico, efficiente e molto comodo.
Ho soggiornato una notte nel residence per un viaggio di lavoro e devo dire che per chi ha necessità di essere vicino a Fiumicino aeroporto o alla fiera di Roma è veramente un ottima soluzione. Personale simpatico ed accogliente Ottimo ristorante a pochi passi con buona cucina e prezzi bassi.
Comment from Hotel Management
by Francesca, Front Desk, Hotel Management
Grazie per aver soggiornato presso la nostra struttura. La soddisfazione dei clienti è la nostra priorità. La tua opinione è molto importante per noi!
4 out of 5
by A verified traveler from Saratoga

Posted Jul 6, 2016
Friendly and helpful staff. Good choice if you need to catch a early flight next day.
Comment from Hotel Management
Jul 14, 2016 by fulvia , Hotel Management
Good morning, thank you very much for your assessment, and our staff is always trying to do the best because our first thought is you customers. We wish you a good day La Maison Jolie Fulvia
4 out of 5
by Ta Wei from Taiwan

Posted Jun 23, 2016 on Hotels
離機場很近~需要轉機過夜的旅客滿方便的
Comment from Hotel Management
Jun 27, 2016 by Jens, Hotel Management
Xièxiè nín de píngjià, zhù nǐ měihǎo de yītiān. La Maison jiǔdiàn zhū lì fānqié
4 out of 5
by HELEN from Florida

Posted Jun 22, 2016 on Hotels
Close to Fiumicino airport and great shuttle bus at a good price.
Comment from Hotel Management
Jun 27, 2016 by Jens, Hotel Management
Thank you for your assessment and wish you a good day. La Maison Jolie Fulvia
1 out of 5
by A verified traveler

bad bad bad

Posted Jun 19, 2016
Pros: Nothing
Bad area, did not feel safe. Shower doors were broken, so water poured out all over. Wi-fi did not work at all!!! Air conditioner leaked all over the floors. Bedding was old and looked dirty. Needs to be re-done. Would NEVER recommend it..
Comment from Hotel Management
Jul 14, 2016 by Fulvia, Hotel Management
Good morning, We are really very sorry of its assessment. We try to do our best, the reception staff and cleaners. Surely there is always to improve but what about cleaning sorry but really here give the maximum. The still thank you for your assessment La Maison Jolie Fulvia
4 out of 5
by salvatore from ragusa

ottimo per la vicinanza a fiumicino

Posted Jun 7, 2016 on Hotels
Buon residence per chi deve pernottare vicino all'aeroporto di fiumicino,con un servizio navetta utilissimo, personale gentile
Comment from Hotel Management
Jun 27, 2016 by Jens, Hotel Management
Buongiorno, la ringraziamo per la sua valutazione e le auguriamo una buona giornata La Maison Jolie Fulvia