The fact that they don’t have an actual person working at the desk, but communicate via WhatsApp didn’t bother me too much. The hotel was in a great location that was close to a lot of dining and sight seeing areas. It was clean and the housekeeping did an awesome job. The only drawback was that although it said that the hotel had soundproofing, we could hear all the neighbours and every noise from the street. So if you are a light sleeper, it might not be a good option. Otherwise, lovely property.