Ratings based on 36 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.4 Hotel condition
They paid and stayed.
for Getaway With Friendsby A verified traveler
SzornyuPosted May 19, 2015 on Hotels
Sajnos nem a lefoglalt szobát kaptuk,majd amit helyette adtak (apartman),abban sem volt jo a zuhanyzó.Utana áttettek egy teljesen mas hotelbe,ahol hosszu harc árán kaptunk elfogadható szobát. A reggeli nagyon gyenge volt,egy csomag kenyér,vaj es lekvár ezen a szálláshelyen,a másikon mar jobb. Összeségében csalódtunk a szallashelyben.
for Everyoneby A verified traveler from Belgrade, Serbia
Excellent place to stayPosted Feb 20, 2015
Pros: Very clean, centrally located, very nice staff.
Cons: Everything was excellent.
Location: All important sightseeing are close by.
This place has a great location. Once you settle, it is very easy to get to the best attractions in Rome. It is maximum 10 minutes walking to the very center of the city. The room was very clean and the lady who waited for us was so nice! She would wake us up in the morning with the coffee and fresh toast and cheese. Not the best possible meal, but more than enough to have before heading to the city. We stayed here for 5 days and we highly recommend this place. Even though the room was quite small, it was more than enough. We also had our own toilette, and the lady was changing the towels for us every day!
for Familiesby A verified traveler
Posted Jan 8, 2015 on Hotels
by A verified traveler
good locationPosted Jul 26, 2014
Pros: It's wasn't hotel
Cons: Everything's included in a words *HOTEL*
Location: Good location
Good location But not recommended Not good for a family with younger children
by A verified traveler from Maurepas(78)
appartement aménagé en 2 chambres,mal agencéPosted Jul 10, 2014
nous arrivons à minuit après que l'hotel nous ait proposé un taxi par SMS le matin. En fait c'est un faux taxi et on nous demande 55 € au lieu de 38(prix normal affiché sur les taxis romains). On nous demande de tout payer (taxi séjour) en liquide.Nous payons le taxi en liquide mais pas le séjour que nous payons en carte.Ensuite on nous fera dire tous les jours pendant notre séjour que nous n'avions pas assez payé pour le taxi car nous étions arrivés après 22h. Nous avons refusé,estimant que nous avions déja trop payé pour le taxi,ce qui nous valut une engueulade de la patronne. la chambre était mal agencée avec une petite entrée puis le lit sur une mezzanine sous les toits . malgré la clim il faisait trop chaud pour dormir.
for Familiesby Kamala from New York
Stay at Roma CentrArtePosted Dec 26, 2013 on Hotels
This is an one bedroom apartment with one bathroom. While the location is very good, the amenities are bare bones. Also they did not accept Credit Cards and had to go running to the bank for withdrawals. We went in December and I think there are better options for off peak.
Comment from Hotel Management
Mar 15, 2014 by lv, Hotel Management
Dear Mrs Kamala, we are very sorry you have had to withdraw, but unfortunately , as we have explained to you, the 26th (vacation day...) nobody was available to fix the credit card machine... Thanks in any case to be come.
for Familiesby CN from Marseille
Worst ever experience with "hotel" staffPosted Dec 19, 2013 on Hotels
My recent booking of Roma CentrArte did not go as planned. After arriving in Rome, we went to the address provided on the hotels.com website. The building was not clearly marked but we eventually found the buzzer on the entryway that said centrarte and rang it for about 10 min. with no answer. Then, someone happened to exit the building and let us in. No sign of anyone who could help us. We tried calling the number provided on the site 4 times throughout the afternoon with no answer. Finally we had to book another hotel. To straighten things out I tried calling the number again at 10 pm and finally got an answer. The man on the phone asked me to call another number, which I proceeded to do. I spoke with a very rude lady that would barely let me speak. When I asked her to cancel the booking for the reasons I listed above she called me a liar and hung up on me. Having traveled to many places in the world, I've seen a lot of different hotels, but this experience is thus far the worst I've had with and service staff.
for Everyoneby A verified traveler
Posted Dec 17, 2013
for Familiesby Mylen from Dubai
Worst experiencePosted Nov 4, 2013 on Hotels
They transfer us to the other hotel informing us that they made a mistake. But in the website it is the exact hotel that we book. They ask us to move on the next day but I was already in the train station to go to Vatican and my husband just went back to collect something. We ask them that we will talk to them once we are back. Then once we are back we saw our luggage outside the room and there are already new family in our rooms and they informed us the the management informed them they we are checking out but our booking is until 01st November. It was a very humiliating experience for us. We paid for that hotel and in the website thats the exactly hotel that we booked but in the end they put us on the other hotel just to give our room to the other family.
Recommendedby A verified traveler
Ikke braPosted Oct 10, 2013 on Hotels
Dette er ikke et Hotel men privat leilighet som leies ut. Innsjekkingen foregikk i en privat leilighet i et annet kvartal. Vi ble fulgt til leiligheten vi skulle bo i. Denne var ikke rengjort og vi måtte vente 2timer mens damen som fulgte oss dit vasket leiligheten. Håndkler og sengetøy ble vasket i vaskemaskin som sto i leiligheten og hang til tørk ute på verandaen. Ved innsjekk ville de helst ha kontant betaling. Og når vi ønsket å betale m visa så forlangte de gebyr for dette. Det er ingen frokost inkludert. Nest siste dag ble vi vekket tidlig på morningen m beskjed om at vi måtte bytte Hotel pga rørinspeksjon i leiligheten. Ble da innlosjert på et tostjerners Hotel noen kvartaler unna.