this is not a regular hotel with 100's of rooms,lobby,shops,and hotel services,the elevator is about 2'x3' we had to go up a few times in order to bring our luggage up,this is a regular apartment building and 2 of the floors in the building was converted to a guest room,there are 2 floors that operated as a guest room i stayed with my 2 sisters in the 4th floor that contain 4 rooms,we ware welcome by the cleaning lady who is also operate as a receptionist and a tiny reception area with 3'x4' Desk, after we got a general info we ask to pay 3.50 Euro per day per person it's called tourist tax (never mention by Expedia) when i tried to explain that Expedia never mention this tax she said pay or get out, tired from the flight we paid the tax and got our room, i was looking to see if everything we order was in the room but there wasn't a coffee maker or microwave i ask the lady what happen to these items we ordered she said we don't have you can stay or leave,after calling the owner of the place we got a electric kettle to boiled water,after inspecting the room i realized that one of the bad is a folding bad with a tiny mattress i asked the lady what happen we ordered a room with 3 bad not a folding one ,again she said that's what we have you can stay or leave at the morning we was suppose to get breakfast so we got a coupon to go to a coffee shop about 6 blocks walking instead of full breakfast we got a coffee and piece of cake,that's called an Italian breakfast