Sports facility

Reviews of Rome Cavalieri, A Waldorf Astoria Hotel

5 out of 5
Rome Cavalieri, A Waldorf Astoria Hotel
Via Alberto Cadlolo 101, Rome, RM

Reviews

9.2

Wonderful

Rating 10 - Excellent. 745 out of 1005 reviews" "
Rating 8 - Good. 171 out of 1005 reviews" "
Rating 6 - Okay. 46 out of 1005 reviews" "
Rating 4 - Poor. 19 out of 1005 reviews" "
Rating 2 - Terrible. 24 out of 1005 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jing

Liked: Cleanliness, staff & service
Na
Stayed 5 nights in Feb 2024

8/10 Good

Randy Graham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here every time I visit Rome, the view is second to none (always ask for an odd numbered room as they have the best views) the property is absolutely beautiful, and they provide a free shuttle service to Rome at no charge. Breakfast is 25 euros per person if you ask for a voucher at the front desk, otherwise it is 35 euros, and the breakfast is worth it. HOWEVER, I found that it is now required to use a credit card for a 600 euro deposit upon arrival. Unless you plan for this charge it can really dig into you planned stay and vacation. There is a ATM machine located on the property, would highly suggest using it rather than running to one of the stand alone ATMs located in various parts of the city. Staff are always nice and helpful. Even with the 600 euro deposit it's a great property.
Stayed 4 nights in Feb 2024

10/10 Excellent

LAWRENCE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great, very clean, beautiful rooms, excellent staff assistance, lobby bar is cool and very nice.
Stayed 4 nights in Dec 2023

10/10 Excellent

Odalys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel and the service are amazing
Stayed 1 night in Dec 2023

10/10 Excellent

Joel

Stayed 4 nights in Dec 2023

8/10 Good

Oleg, Vancouver

Traveled with family
Liked: Staff & service, amenities
Beautiful view. Great service. Beautiful setting inside. Really nice design. The air ventilation blows dust. Water pressure in the shower isn't the best. They only give two 8 oz bottles per day. We stayed there for 10 days. Got over $400 in charges for water from the mini fridge. $200 more for ordering it as room service. Water should be free at a resort like this.
Stayed 9 nights in Dec 2023

10/10 Excellent

Graham

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Perfect hilltop retreat
Fantastic trip, couldn’t speak more highly of the hotel or the staff. Marco in particular was amazing with our 2 little boys. Fantastic hilltop location just outside the city
Stayed 4 nights in Dec 2023

10/10 Excellent

Sana

Stayed 1 night in Dec 2023

8/10 Good

Alessio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not giving 5 star on the Overall Rating only because there’s no Nespresso coffee maker in the room, they only reserve that feature for the upper floor room, which is totally ridiculous. You have all kind of drinks for alcoholics and not a coffee, and you are in Rome! I’ve stayed in 10 different hotels in Italy in the last 5 months, all booked with Expedia and this was the only one without the Nespresso!

10/10 Excellent

Neha

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Fred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds plus a very well appointed hotel. The breakfast buffet has everything. And the restaurants are great.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so tastefully decorated The bed and couch were comfortable. The property was beautiful- we lived the grounds. Excellent food and shops
Stayed 3 nights in Nov 2023

4/10 Poor

Anishiya

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service
housekeeping kept leaving my room open which was right across the elevators. After 2 times of this I put the do not disturb sign and went without housekeeping.
Stayed 3 nights in Nov 2023

10/10 Excellent

Esther, Rialto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property that provided all that is needed. Not central to city center, but worth the taxi price in exchange to the amenities and service.

10/10 Excellent

Juli

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property, but it is a bit outdated and could use some sprucing up. There was only one restaurant to choose from for lunch/dinner and honestly this was my least favorite meal after being in Italy for 3 weeks, plus spendy. The breakfast is phenomenal. The bedding, beds and pillows are 5 star! Carpet and furniture is old. The staff is 5 star. The work out facility is one of the best I have ever experienced. If you just want to chill and relax…this is a great place. If you want to “experience” Italy…it isn’t the place to stay.
Stayed 3 nights in Oct 2023
Response from roberta on Oct 19, 2023
Dear Juli,Thank you very much for writing a review about your recent stay at the Rome Cavalieri. We are delighted to read that you have enjoyed the location, hotel and service.Looking forward to welcome you back soon.Kind regardsRoberta RossiFront Office Manager

8/10 Good

Ylli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from roberta on Oct 19, 2023
Dear Ylli,Thank you very much for writing a review about your recent stay at the Rome Cavalieri. We are delighted to read that you have enjoyed the location, hotel and service.Looking forward to welcome you back soon.Kind regardsRoberta RossiFront Office Manager

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from roberta on Oct 19, 2023
Dear Phuong,Thank you very much for writing a review about your recent stay at the Rome Cavalieri. We are delighted to read that you have enjoyed the location, hotel and service.Looking forward to welcome you back soon.Kind regardsRoberta RossiFront Office Manager

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in took a little longer than normal. The room was nice, the service around the property was great. Was never told about the indoor pool and lounge not being included in our stay. The cost was an addditional $50euro pp. This was extra. We opted not to purchase and we were happy we opted out. We had a beautiful breakfast in town and the outdoor pool was much nicer because of the weather. Be careful if you are staying in the colder months as this may be an easy way to be roped into more costs. Drinks and food are very expensive for a Hilton hotel brand. $35 a drink (19-23 euro) fried calamari $45 a plate were (32euro). Very expensive. The pizza was awful and also very expensive. We had a great stay but buyer beware. We ate dinner at la pergola it was $790 euro for two people. A day at the pool was expensive but as long as you are aware of the hidden costs than it’s not bad. The hotel property is beautiful and the room and view were great.
Stayed 2 nights in Sep 2023
Response from Anna Pappa on Sep 5, 2023
Dear Christopher,First of all, we would like to thank you very much for taking the time to share with us your feedback.We are sorry to read that we did not manage to thoroughly reach your expectations during your stay but please rest assured that we will share your comments with the Management Team and take any necessary steps in order to turn this as an opportunity to improve. We truly hope to have the pleasure of welcoming you back to the Rome Cavalieri in the near future. Whenever your travel plans may bring you back to Rome we kindly invite you to contact us directly and we will be glad to assist you with your booking requirements providing information about all different rate plans and room categories which may include access to the Cavalieri Grand Spa & pools and the Imperial Club.With our best regards,Anna Pappa

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful setting. The pool was wonderful. The dining was superb. The room beautiful. Highly recommend. Felt like we were in the Amalfi Coast but we weren’t.
Stayed 2 nights in Aug 2023
Response from roberta on Sep 18, 2023
Dear Emily,Thank you very much for writing a review about your recent stay at the Rome Cavalieri. We are delighted to read that you have enjoyed the location, hotel and service.Looking forward to welcome you back soon.Roberta

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Waldorf Astoria Cavalier is a well done, well appointed and a unique property. It has great 1960's Roman style: Like out of a Fellini movie. Every detail and finish has been considered and is top quality. It is like walking back in time. The staff and service is top tier as well. It is a 15 minute cab ride to the town center. Though, it is nice to stay a little out of the city. And, a van goes to and from the hotel to town on a regular schedule. I highly recommend this property.
Stayed 3 nights in Aug 2023
Response from roberta on Sep 18, 2023
Dear Joel,Thank you very much for writing a review about your recent stay at the Rome Cavalieri. We are delighted to read that you have enjoyed the location, hotel and service.Looking forward to welcome you back soon.Roberta

10/10 Excellent

Inna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Aug 2023
Response from roberta on Sep 18, 2023
Dear Inna,Thank you very much for writing a review about your recent stay at the Rome Cavalieri. We are delighted to read that you have enjoyed the location, hotel and service.Looking forward to welcome you back soon.Roberta

10/10 Excellent

George W

Stayed 3 nights in Aug 2023
Response from roberta on Sep 18, 2023
Dear Guest,Thank you very much for writing a review about your recent stay at the Rome Cavalieri. Looking forward to welcome you back soon.roberta

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from roberta on Sep 18, 2023
Dear Richard,Thank you very much for writing a review about your recent stay at the Rome Cavalieri. Looking forward to welcome you back soon.roberta

10/10 Excellent

shirin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 1 night in Jul 2023
Response from roberta on Jul 26, 2023
Dear Shirin,,Thank you very much for writing a review about your recent stay at the Rome Cavalieri. We are delighted to read that you have enjoyed the location, hotel and service.Looking forward to welcome you back soon.Kind regardsRoberta RossiFront Office Manager

10/10 Excellent

CANDACE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed there many times for both personal and business and continue to have a wonderful time every visit
Stayed 1 night in Jul 2023
Response from roberta on Jul 26, 2023
Dear Candace,Thank you very much for writing a review about your recent stay at the Rome Cavalieri. We are delighted to read that you have enjoyed the location, hotel and service.Looking forward to welcome you back soon.Kind regardsRoberta RossiFront Office Manager

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is wonderful but nowhere near *anything* and there is nothing within walking distance.
Stayed 6 nights in Jun 2023
Response from roberta on Jul 26, 2023
DearJeremy,Thank you very much for writing a review about your recent stay at the Rome Cavalieri. We are delighted to read that you have enjoyed the hotel and service.Looking forward to welcome you back soon.Kind regardsRoberta RossiFront Office Manager

10/10 Excellent

Jenna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful property with beautiful rooms, each with a large terrace and stunning views of Rome! Amenities and staff were amazing, and the outdoor pool was large, deep and warm. Unfortunately we were there at the same time as a couple large cruise conferences, so weren't able to access the rooftop terrace as they had privately booked it. Also made for a chaotic exit with buses coming and going and hotel airport transfer for 5 people not available. We ended up ordering our own Uber after waiting 45mins unsuccessfully on hotel transportation. Overall a beautiful property and we would definitely stay here again.
Stayed 1 night in Jun 2023
Response from roberta on Jul 26, 2023
Dear Jenna,Thank you very much for writing a review about your recent stay at the Rome Cavalieri. We are delighted to read that you have enjoyed the location, hotel and service.Looking forward to welcome you back soon.Kind regardsRoberta RossiFront Office Manager

10/10 Excellent

Reinhold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from roberta on Jul 26, 2023
Dear Reinhold,Thank you very much for writing a review about your recent stay at the Rome Cavalieri. We are delighted to read that you have enjoyed the location, hotel and service.Looking forward to welcome you back soon.Kind regardsRoberta RossiFront Office Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from roberta on Jul 26, 2023
Dear Richard,Thank you very much for writing a review about your recent stay at the Rome Cavalieri. We are delighted to read that you have enjoyed the location, hotel and service.Looking forward to welcome you back soon.Kind regardsRoberta RossiFront Office Manager

6/10 Okay

Matthew

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property is dated and old. It definitely needs an upgrade and renovation. We were disappointed in the service overall. It was very overpriced for the quality, and there was a lack of detail. Not 5-star hotel service by any means. We spent almost 1k on dinner at La Pergola (which was amazing) and then came back to a messy room that never got a turn-down service after I called to request it. So disappointing. The hotel restaurant was awful, and our fish was so overcooked it was inedible. They couldn't even comp the dish for us or at least comp a round of drinks. Terrible service. The server dropped water all over the table, and the busser dropped our silverware twice. No one came to check on us, and I had to flag someone down to tell them about the overcooked fish. We also found hairs in the poached eggs we ordered for breakfast the next day. The bathrooms were out of toilet paper and dirty. I asked ahead of time for a continental breakfast for the early morning of our flight home, and I was told, "We don't do that" by the front desk, even though we paid for the breakfast package. We called ahead of time by 25 minutes to have the valet bring our car to the front to make our 9 AM flight, and when we came downstairs, our car wasn't there! We had to wait an additional 15 minutes, making us late. I used to work for the Waldorf Astoria in Beverly Hills, and I was so excited to stay at the Cavalieri in Rome. I was so very disappointed, mostly by the lack of hospitality.
Stayed 2 nights in Jun 2023

6/10 Okay

Dmitriy

Stayed 3 nights in Jun 2023

10/10 Excellent

Trevor

Stayed 4 nights in May 2023
Response from roberta on Jul 26, 2023
Dear Trevor,Thank you very much for writing a review about your recent stay at the Rome Cavalieri. We are delighted to read that you have enjoyed the location, hotel and service.Looking forward to welcome you back soon.Kind regardsRoberta RossiFront Office Manager

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An ultra expensive , well maintained , beautiful facility. A very service oriented staff, especially the cleaning crews ; entrance porters and knowledgeable guest dedicated conesierge employees. Excellent gym and trainers are an asset. Good location with easy taxi access. Phenomenal in-hotel guided tour of the art collection is provided by the amazing Dr. Alexandra Massini . Unfortunately , this great hotel has a major problem with smoking. It’s everywhere: at the hotel entrance, at the beautiful swimming pool premises- cigarettes and cigars ; smoke spreading from porches into the non smoking rooms space including smoking at the Admiral club’s porchess. The fresh air with the pleasant flowers fragrance frequently carries the stench of smoking The hotel management cannot claim a “ partial “ non smoking policy supposedly due to the existence of certain “ public spaces” : institute a complete “ non smoking “ policy, there is no middle way.For guests walking just out of the hotel be aware : the streets around are filthy.
Stayed 4 nights in May 2023

10/10 Excellent

Wesley

Stayed 1 night in May 2023
Response from roberta on Jul 26, 2023
Dear Wesley,Thank you very much for writing a review about your recent stay at the Rome Cavalieri. We are delighted to read that you have enjoyed the location, hotel and service.Looking forward to welcome you back soon.Kind regardsRoberta RossiFront Office Manager

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. The service level at every function was of the higest level .
Stayed 5 nights in May 2023

10/10 Excellent

Billy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Away from city center. Provate feel
Stayed 6 nights in May 2023

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness
Beautiful hotel with great amenities including two swimming pools, gym, tennis courts, jacuzzi, steam rooms, and health spa. The staff is stupendous and make guests feel welcomed and like royalty. Our room was spacious especially for a European hotel room. It’s truly a five star hotel! We will definitely return.
Stayed 1 night in May 2023

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness
Very hospitable great breakfast drinks
Stayed 3 nights in May 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extended Stay
Roma Cavalieri does a lot of things well for 800+euro a night they miss the boat on room service menu and replenishing of certain amenities. Not to mention they have A very mediocre restaurant. Beautiful hotel very nice staff and will do anything o ce they are made aware of their shortcomings.
Stayed 5 nights in May 2023

8/10 Good

Asher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel not walkable
Clean, good for family inside the property. Nice looking hotel. Reason for 3 stars is the location. Very dark around the property. All the limited sidewalks are overgrown around the property. To walk to restaurants it’s 25 minutes along roads that are not walkable. You have to take very long stairs in the middle of the woods that are pitch black. It did not feel very safe. Even though the hotel was nice I probably would not stay here again.
Stayed 1 night in May 2023

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities
First the cons: having to take a shuttle or 20 min taxi to Rome center. The decor was in vast need of an update. The furniture in our room was so dated - couldn’t tell if it was the style or 30 years old and I didn’t even want to sit on the upholstery. A charge of 10€ per person to use the pool and spa. Pros: a quiet respite from the busy tour days. The breakfast was delicious and varied. The staff were friendly and helpful. The bathroom was nice and the beds were comfortable.
Stayed 5 nights in Apr 2023

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
This place was wonderful!! The food was amazing and the rooms were soo clean.
Stayed 2 nights in Apr 2023

10/10 Excellent

Indra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great service! Thank you!
Stayed 1 night in Mar 2023

10/10 Excellent

Jonathan

Stayed 3 nights in Mar 2023

10/10 Excellent

Kosilisochukwu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Stayed here for my birthday and it was perfect, the hotel, the staff, and my birthday surprise. I will definitely be back
Stayed 2 nights in Mar 2023

10/10 Excellent

Garnett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is 5-star and when we return we will definitely stay here again! The rooms are cleaned multiple times a day, concierge provides superior service from getting around the city (includes shuttle bus). Make sure to upgrade to include the superior breakfast——and just so you know we are very picky!!!
Stayed 6 nights in Mar 2023

10/10 Excellent

Sarah Jane Louisa Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magical place to really unwind
Stayed 4 nights in Mar 2023

10/10 Excellent

Vincent Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just a beautiful hotel. Not in the center of Rome, which was nice. The staff from the front desk to house keeping. We’re very nice and very professional. Willing to answer any question you like. Highly recommended hotel! Just a great experience
Stayed 5 nights in Feb 2023