Ratings based on 758 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted May 27, 2016
Consistent quality and service, except in breakfast room. Staff not up to the otherwise exceptional quality of service throughout the hotel.
3 out of 5
by A verified traveler from California

Expensive stay, not worth the money

Posted May 13, 2016
Small hotel, not very close to local attractions. The hotel staff was not friendly. Rooms are extremely small and outdated. Bed was lumpy and uncomfortable. Had five star expectations, received three star treatment and facilities. Not at all what I would expect from a Sofitel. Overly priced and extremely disappointed. Would not recommend staying at this hotel. The entire hotel environment felt cold.
3 out of 5
by A verified traveler from Seattle, WA.

Nice hotel, overpriced.

Posted May 3, 2016
Pros: The amenities in the room were very nice. The restaurant was good with a great view.
Cons: The hotel was overpriced!
Location: The Borghese park and gallery were close by.
The hotel is located some distance from the main city, near the Borghese park, so the metro is not close by. The hotel itself is very nice, but the rooms are small. We enjoyed the restaurant with a view of the city.
4 out of 5
by A verified traveler from Thionville

Hotel à la hauteur du standing

Posted Mar 15, 2016
Pros: professionnalisme des employés
Cons: service dans chambre
Location: à 10 mn à pied de la fontaine de Trevi. pas forcément utile d'utiliser les transports en commun. pratique.
Personnel gentil, prévenant et professionnel. manque quelques équipements dans les chambres pour le standing, comme une cafetière nespresso ou autre... la rénovation des chambres laisse des détails perfectibles dans les finitions.
4 out of 5
by A verified traveler from Paris

Posted Mar 5, 2016
Pros: Tout
Cons: Aucun
Location: On est a deux pas du hardi du pincio , de la place d Espagne,très bien desservi par les transports en commun
Très bon souvenir d ensemble, personnel professionnel, courtois et dévoue, cherchant a faire tout ce Qu il peut faire pour vous satisfaire et vous rendre votre séjour le plus agréable Remarquable qualité du petit déjeuner, personnel remarquable d une grande gentillesse. Je ne peux que recommander cet établissement, formidablement situe a deux pas de la villa borghese et du centre névralgique de Rome
3 out of 5
by A verified traveler from London

Don't wear soft shoes or stiletto heels!

Posted Feb 20, 2016
Pros: Extremely clean. Very polite and friendly Concierge Desk and Door Staff. Rooms kept extremely clean.
Cons: Toilet positioning could be improved. I find the toilet too close to the wall, so a bit cramped.
Location: Via Lombardia, 200 metres from Harry's Bar (a popular restaurant). Downhill to Spanish Steps - only a 5-minute walk away.
Rome has a multitude of cobbled streets, so it isn't a good idea to wear soft shoes for men, or stiletto heels for the ladies.
4 out of 5
by A verified traveler from Australia

Nice hotel, undergoing renovations

Posted Jan 23, 2016
Nice hotel, short walk to Spanish Steps, staff helpful, limited choices for breakfast. Overall satisfactory stay. Some noise from renovations thought the day.
4 out of 5
by A verified traveler from 日本

最上階のレストランも素敵な、居心地の良いホテル

Posted Dec 31, 2015
Pros: 清掃が丁寧。ドアマンが親切。こじんまりしている。ただし、同じ客室タイプでも広さがかなり違った。部屋の装飾はあっさり目。
Cons: ルームサービスを利用すればいいのだが、部屋にコーヒーメーカーや湯沸かしポットがあればいいと思う。freewifiが必要。
Location: スペイン階段(の上)まで歩いて10分くらい。レストランからの眺めが素晴らしい。
前半3泊サイドトリップ後に後半2泊。スタッフは親しみやすい。タクシー利用も徒歩での観光にも便利。最上階のレストランもサービス、料理ともにクオリティ高い。滞在中一度は是非利用したい。
5 out of 5
by A verified traveler

Good location very close to Spanish steps

Posted Dec 21, 2015
Clean hotel, very bice and accommodating staff.. Would definitely come back again
3 out of 5
by Jeongdong from 서울

허니문으로는 비추천

Posted Dec 13, 2015 on Hotels
전체적으로 마음에 들었지만 하우스키핑은 별로였음. 스테프들이 영어가 안되는 점도 매우 불만족