Ratings based on 1,938 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from Toronto

Nice hotel,good location,good value,excellent !!!

Posted Aug 27, 2015
Our room was ready before 12 am to check in . Very fast service,no problems. Congratulations to the management team of this hotel : Everything was organized well, but the atmosphere was relaxed . I will visit again and I will recommend this hotel to all my friends.
4 out of 5
Recommended
for Everyone
by A verified traveler from Monterrey, Mexico

Hotel cerca de la estación de tren Termini

Posted Aug 26, 2015
El hotel esta excelente. Renovado hace poco. Los cuartos de buen tamaño y con buen gusto en la decoración. No se siente ruido del exterior. Mi habitación tenía una terraza muy padre con dos sillas. El desayuno continental estilo Gringo pero bueno. Muy cerca de las líneas del metro y de varias atracciones.
5 out of 5
Recommended
for Everyone
by A verified traveler from Formia

Eccellente Hotel

Posted Aug 26, 2015
Pros: Tutto è gradevole il lobby, camere, colazione.
Cons: Nulla da migliorare
Location: La posizione è ottima vicino alla stazione e per raggiungere qualsiasi punto della città con molti mezzi di trasporto a disposizione.
Nella zona Termini a due passi dalla stazione, questo hotel è senz'altro uno dei migliori che comparato con altri di pari 4 stelle dovrebbe essere classificato 5 stelle. Camere impeccabili, pulite, con tutti i confort che si possano desiderare. Set di tazze caffè te e altre infusioni e bollitore acqua elettrico, per prepararsi in camera un caffè. Letti con eccellenti materassi e biancheria, bagni molto spaziosi e con tutti gli accessori, frigobar e TV schermo piatto. Ottima manutenzione. Colazione molto varia ed ottima con dolci e salato da scegliere. Ho provato molti hotel a Roma ma devo dire che questo è davvero il mio preferito. Personale molto gentile e disponibile.
4 out of 5
Recommended
for Everyone
by A verified traveler from Aylesbury Bucks UK

Nice hotel close to transport links

Posted Aug 24, 2015
We arrived too early to check in but our baggage was locked away for us so we could explore freely prior to our room being available Staff were all polite and helpful from check in to out Room was clean and well appointed Only negative was not enough coffee and tea bags
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington State, USA

Would return to StarHotel Metropole!

Posted Aug 24, 2015
Our family had a wonderful stay at the StarHotel Metropole. The location worked out well as we were 1st time visitors to Rome and most tourist attractions were only 20 minute walks from the hotel (except the Vatican, which was only a 15 min taxi ride). The rooms were spacious and clean and the staff was attentive.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2015
Amazing staff. Clean rooms. Friendly and warm environment.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lincolnshire

Great Hotel

Posted Aug 24, 2015
Pros: Daily Maid service cleaning rooms was great along with the vast choice of food at breakfast, throughout our stay the staff were polite and helpful
Cons: Triple glazed windows on front of the Hotel building
Location: Hotel is 5 minute walk away from the Bus Terminal which was ideal. We used the Red Tour Bus for sight seeing which was benefficial for getting around
There was 5 ladies in our party, we had 3 rooms in total all beautifully decorated and spotlessly clean. The only thing we would change when returning would be to ask for a rear Hotel room as the rooms on the front picked up all the noise from the street restaurant & shops opposite.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Enjoyable stay

Posted Aug 23, 2015
Pros: After a day out touring this hotel was a heaven to come. Not far from all the tourist spots. Room was clean and comfortable.
Cons: No - maybe just add a shower curtain to prevent water from splashing onto the floor.
Location: As a visitor all must see landmarks are within walking distance or a short subway/taxi ride.
Location was good. Rooms are clean and not small. All facilities are good. Breakfast was good. No complain.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 21, 2015
ローマ中央駅から徒歩10分以内とアクセスも良いと思います。中央駅からは地下鉄やバスなどで観光地まで行くことができます。ホテルの徒歩5分圏内にレストランも多数あり、治安も良く感じました。
3 out of 5
by A verified traveler

staff not friendly

Posted Aug 21, 2015
Positive things first- hotel room very good and in the centre of Rome.👍 Not so positive things- most of the staff not friendly at all, it kinda kills the whole jolly holiday mood when u encounter such not so pleasant people😞