Ratings based on 2,789 Verified Reviews

4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice Hotel

Posted Apr 25, 2017
Pros: How clean everything was
Cons: Hotel front desk staff
Location: Lots of places to eat
Only reason I did not rate this hotel Excellent is the staff. They front desk staff could be a little warmer to the guests. We called for some glasses for our room during the room service hours of operation and we told no. The front desk advised they are already in their rooms for the night. That was interesting to me as it was an hour before they should be shut down. The hotel is very clean and the shower is a nice size. The location was very close to the Vatican ... like just below it!! Great spot and lots of yummy places to eat. We walked from our hotel into the city center of Rome. It was a little bit of a walk but there was lots to see on the way. We felt very safe in the area. I would suggest to take a taxi (the hotel will call one for you) to the train station.
Comment from Hotel Management
Apr 26, 2017 by generalmanager, Hotel Management
Dear Guest, Thanks for the time you dedicate to us, in reporting yours comments about Starhotels Michelangelo! We are sorry we did not impress you as we aim to make each and every single stay a wonderful experience. Regarding what you points out, we would like to inform you that we are working on it, in order to improve our services and the best service to our entire Guest Hoping to welcome once again during your future stay in Rome, in the meantime we send you our best regards. Starhotels Michelangelo Mauro Polmonari General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, Ohio

Great location near the Vatican

Posted Apr 19, 2017
The staff was very helpful. The hotel and rooms were very clean. We will definitely say there again.
Comment from Hotel Management
Apr 20, 2017 by generalmanager, Hotel Management
Dear Mr Mark, thank you very much for your appreciation of our hotel and our services. We are willing to have you as guest very soon for your next stay in Rome. With our best regards. Mr Mauro Polmonari. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Leeds

Wonderful hotel

Posted Apr 18, 2017
The rooms and staff are brilliant. Made my gateaway that much more fastastic. Did I mention that I was upgraded to a room overlooking the Vatican. Yes! This hotel is all that
Comment from Hotel Management
Apr 21, 2017 by generalmanager, Hotel Management
Dear Guest, it’s a great pleasure to read about your comment regarding your stay in Rome, and the positive impression received from our Starhotels Michelangelo. Thanking you for the time dedicated to us, we hope to welcome you once more in the “Eternal City”! Yours faithfully Mauro Polmonari General Manager Starhotels Michelangelo Rome
5 out of 5
Recommended
for Everyone
by A verified traveler from scotland

Easter break

Posted Apr 15, 2017
Excellent choice for touring the area , relaxing hotel and spotlessly clean in all the areas . Room thoroughly cleaned every day and breakfast more than adequate
Comment from Hotel Management
Apr 15, 2017 by generalmanager, Hotel Management
Dear Guest, It is a pleasure for us to read your comments about our hotel. We are happy that your stay in Rome was as pleasant as you expected. We would be very pleased to welcome you again and we send you our best kindest regards. Mr Mauro Polmonari General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent choice for close proximity to the Vatica

Posted Apr 12, 2017
Had a wonderful time! As always Rome is an exciting and extremely fun city!
Comment from Hotel Management
Apr 14, 2017 by generalmanager, Hotel Management
Dear Guest, We cannot but to thank you for taking the time to review so nicely your recent stay at the Starhotels Michelangelo in Rome. We are very glad we succeeded in making your stay an “experience to cherish”. We look forward to welcoming you back in the future. Mauro Polmonari General Manager Starhotels Michelangelo Rome
4 out of 5
Recommended
for Everyone
by A verified traveler from los angelrs

Excellent choice fir Vatican City

Posted Apr 11, 2017
Amazingly friendly and helpful staff. Made excellent dinner reservations, helped with taxis etc
Comment from Hotel Management
Apr 11, 2017 by generalmanager, Hotel Management
Dear Guest, we thank you for the time dedicated to us in writing your review about our Starhotels Michelangelo, and hoping to welcome you again in our hotel for your next roman stay, we send you our best regards. Mauro Polmonari General Manager Starhotels Michelangelo Rome
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, OH

Absolutely Perfect!

Posted Apr 10, 2017
Pros: This hotel was so nice, so clean, and the staff was always extremely friendly. I had a double bed room with a balcony and it was perfect. I never walk
Cons: The complimentary buffet was really good. I wish they would change the menu up a bit from day to day because it was either the exact same or just miss
Location: It was in perfect walking distance to Vatican City and not too far from all the other sites across the Tiber River. I didn't mind the walk but for som
This hotel was so nice, so clean, and the staff was always extremely friendly. I had a double bed room with a balcony and it was perfect. I never walk around in hotel rooms without shoes or socks on because I never feel like they are clean enough, but this place I did! The bed was super comfortable, the bathroom was spacious, the closet space was just enough, and the decorations/design of the room was exactly what I would want when visiting Rome. On the other side, my sister and brother-in-law had the exact same reservations for a double bed but were on the 7th floor in a room that was so tiny, had a tiny window you could barely see out of, and no decorations whatsoever. I'm not sure how we could have the same type of booked reservation and have two difference extremes but if I had their room, the review would be totally different.
Comment from Hotel Management
Apr 12, 2017 by generalmanager, Hotel Management
Dear Guest, We cannot but to thank you for taking the time to review so nicely your recent stay at the Starhotels Michelangelo in Rome. We are very glad we succeeded in making your stay an “experience to cherish”. We look forward to welcoming you back in the future. Mauro Polmonari General Manager Starhotels Michelangelo Rome
5 out of 5
Recommended
for Everyone
by A verified traveler from ireland

An excellent hotel beside the Vatican!

Posted Apr 7, 2017
We had a lovely 3 night stay. The staff were very helpful especially reception. They helped us with directions, taxi to the airport etc. The room was spacious and comfortable cleaned daily. Breakfast good choice and no rush a pleasant start to the morning. Location first class 5 min walk to Vatican. Would stay here again and would recommend to family and friends.
Comment from Hotel Management
Apr 8, 2017 by generalmanager, Hotel Management
Dear Guest, We cannot but to thank you for taking the time to review so nicely your recent stay at the Starhotels Michelangelo in Rome. We are very glad we succeeded in making your stay an “experience to cherish”. We look forward to welcoming you back in the future. Mauro Polmonari General Manager Starhotels Michelangelo Rome
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Impeccable

Posted Apr 5, 2017
The Location is only One block to Vatican. Hotel is Very clean and comfortable. The staff was very accommodating. Highly recommended Would stay here again Comfy beds
Comment from Hotel Management
Apr 5, 2017 by generalmanager, Hotel Management
Dear Guest, We cannot but to thank you for taking the time to review so nicely your recent stay at the Starhotels Michelangelo in Rome. We are very glad we succeeded in making your stay an “experience to cherish”. We look forward to welcoming you back in the future. Mauro Polmonari General Manager Starhotels Michelangelo Rome
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth

Excellent hotel. Close to Vatican.

Posted Apr 4, 2017
Very helpful staff, friendly and cheerful. Great breakfast. Excellent cafes close by.
Comment from Hotel Management
Apr 4, 2017 by generalmanager, Hotel Management
Dear Customer, Thank you for choosing Starhotels Michelangelo and giving us your comments about your stay in Rome. It is always a pleasure for us to read a good impression about the services we provide. Hoping to welcome you again among our guests, we address you our best regards. Mr Mauro Polmonari – General Manager