Property amenity

Reviews of TH Roma - Carpegna Palace

4 out of 5
TH Roma - Carpegna Palace
Via Aurelia 481, Rome

Reviews

8.4

Very Good

Rating 10 - Excellent. 25 out of 55 reviews" "
Rating 8 - Good. 18 out of 55 reviews" "
Rating 6 - Okay. 9 out of 55 reviews" "
Rating 4 - Poor. 2 out of 55 reviews" "
Rating 2 - Terrible. 1 out of 55 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emelia

Stayed 2 nights in Nov 2023
Response from marina on Jan 8, 2024
Gentile Cliente,grazie per il tempo dedicato alla nostra struttura e per il punteggio siamo lieti che il suo soggiorno sia stato piacevole e speriamo averla nuovamente come nostro gradito ospiteGrazie lo staff del th roma carpegna palace

6/10 Okay

Carina

Disliked: Staff & service
Not what I expected
Beautiful hotel from the outside, poor location with lots of dirty areas surrounding hotel. Staff not very friendly upon check in and not very helpful or forthcoming. Poor plumbing in our room. Toilet would not flush unless you flushed twice and shower would not drain. Only toiletries offered were a body wash that was used as your hand soap as well as shampoo. I expected a beautiful hotel corporation would be far much better and offer more for their guests. I will give a positive feedback on their breakfast that is offered in the dining hall. More offerings than your typical continental breakfast.
Stayed 2 nights in Oct 2023
Response from marina on Oct 18, 2023
Dear Guest, thanks for the time spent for our hotel and for the comment, we apologize if the hotel did not respect your exepections we take care of our guests and ou staff is always ready to help our customers We hope to host you again in order to change your mind Best Regards the staff of the Th Roma Carpegna Palace

6/10 Okay

Gloria, Tucson

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not a great area of town. It seems as though they have special "Expedia" rooms. Our room was on the fourth floor, but the elevator only goes to the third floor. There was no one to take our bags up. The women at the front desk were very helpful, but out experience with a couple of the men was with their snooty attitude. The place was very noisy all night long with people moving furniture near our room into the early morning hours. The bed was like a piece of wood with some padding on it, not a real mattress. However, the food was outstanding! We dined in the dining room one night and it was fabulous, beautifully presented and amazing taste.
Stayed 3 nights in Sep 2023
Response from Manuela on Oct 17, 2023
Dear Mrs. Gloria ,first of all thank you very much for your stay with us .Give me th opportunity to apologize for the "snooty "attitude of the reception staff . Let me clarify that you book an economy room that is the basic tipology . Expedia provide also other tipology of rooms .All the economy rooms are located on the fourh floor and they are reachable by the elevetor , maybe you used the wrong one that takes you only on the third floo r. I can assure you that all our rooms are equipped with real mattress , some of them maybe are not softer than other. However I apologize if these problem partial spoiled your stay , for this reason in case you will come in Rome I will take care of you personally in order to change your mind about Th Carpegna .Best Regards.Manuela fom

10/10 Excellent

Eswarie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we got had a very low ceiling with an awkward beam that was not very safe. My husband hit his head a couple of times.
Stayed 3 nights in Oct 2023
Response from marina on Oct 14, 2023
Dear Guest, thanks for the time spent for our hotel and for the comment, we apologize if the hotel did not respect your exepections we take care of our guests and ou staff is always ready to help our customers We hope to host you again in order to change your mind Best Regards the staff of the Th Roma Carpegna Palace

6/10 Okay

Maria

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not elevator to the room!!! You have to go by the stairs with your luggage and enter to your a room smelling bad! Not recommend at all.
Stayed 1 night in Oct 2023
Response from marina on Oct 10, 2023
Dear Guest, thanks for the time spent for our hotel and for the comment, we apologize if the hotel did not respect your exepections we take care of our guests and ou staff is always ready to help our customers We hope to host you again in order to change your mind Best Regards the staff of the Th Roma Carpegna Palace

10/10 Excellent

Walter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I keep coming back to this one… my fav spot to stay in Rome.. easy to use my car rental… steps away from underground rail system! Bus stops also very close.
Stayed 5 nights in Aug 2023
Response from Marina on Sep 25, 2023
Dear Guest,thanks for the time spent for our hotel and for the comment we are glad that your stay was pleasant and we hope to host you againBest Regards the staff of the Th Roma Carpegna Palace

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Marina on Sep 21, 2023
Dear Guest,thanks for the time spent for our hotel and for the scorewe are glad that your stay was pleasant and we hope to host you againBest Regards the staff of the Th Roma Carpegna palace

10/10 Excellent

Rafi Yacoub

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jul 2023
Response from Marina on Aug 7, 2023
Dear Guest,thanks for the time spent for our hotel and for the score we are glad that your stay was pleasant and we hope to host you againBest Regardsthe staff of the Th Roma Carpegna Palace

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
Great place to stay. Will definitely come back in the future! Highly recommend!
Stayed 1 night in Jul 2023
Response from Marina on Aug 1, 2023
Dear Guest,thanks for the time spent for our hotel and for the score we are glad that you stay was pleasant and we hope to host you againBest Regards the staff of the Th Roma Carpegna Palace

6/10 Okay

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful, although very expensive for bed and breakfast. It could do with installing a spa, pool, sauna etc. And, providing tea/coffee facilities in room for £200 per night.
Stayed 7 nights in May 2023
Response from marina on May 29, 2023
Dear Guest, thanks for the time spent for our hotel and for the comment, we apologize if the hotel did not respect your exepections we take care of our guests and ou staff is always ready to help our customers We hope to host you again in order to change your mind Best Regards the staff of the Th Roma Carpegna Palace

10/10 Excellent

GEMMA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay. Breakfast was lacking and staff aren’t overly friendly but nothing that would put me off staying again. The property is gorgeous and the room was well appointed. A little out of the city but very close to the metro.
Stayed 2 nights in Oct 2022
Response from Marina on Oct 27, 2022
Dear Guest,thanks for the time spent for our hotel and for the comment we are glad that your stay was pleasant and we hope to host you againBest Regards the Staff of the Th Roma Carpegna Palace

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel , great staff , close to airport. Would come again . Loved the gated security and breakfast buffet
Stayed 1 night in Sep 2022
Response from Marina on Sep 27, 2022
Dear Guest,thanks for the time spent for our hotel and for the comment we are glad that your stay was pleasant and we hope to host you againBest Regards the staff of the Th Roma Carpegna Palace

8/10 Good

RICHELLE, ANAHEIM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very helpful and friendly. Would stay here again.
Stayed 5 nights in Aug 2022
Response from marina on Sep 3, 2022
Dear Guest,thanks for the comment and the time spent for our hotel we are glad that your stay was pleasant and we hope to host you againBest Regards the staff of the Th Roma Carpegna Palace

8/10 Good

Kar Chai

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2022
Response from marina on Sep 3, 2022
Dear Guest,thanks for the comment and the time spent for our hotel we are glad that your stay was pleasant and we hope to host you againBest Regards the staff of the Th Roma Carpegna Palace

8/10 Good

Stacy

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Average stay
When you arrive it’s a wow the reception bar and restaurant are amazing. The room we were in could have done with a bathroom upgrade. The tiles were damaged and the shower wasn’t great. The door to the shower was broken and didn’t close properly. The air con was great but was round the corner from the beds so had to have the fan higher for you to feel it. Bed really comfortable The area isn’t great, we didn’t feel 100% safe. The walk to the metro was a observe your surrounds and walk. There is a supermarket next door which is handy.
Stayed 3 nights in Jul 2022
Response from marina on Jul 19, 2022
Dear Guest, thanks for time spent for our hotel and for your comment, we are happy that your stay was pleasant We hope to host you again in our hotel Best Regards The staff of Th Roma Carpegna Palace

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from marina on Jul 19, 2022
Dear Guest, thanks for time spent for our hotel and for your comment, we are happy that your stay was pleasant We hope to host you again in our hotel Best Regards The staff of Th Roma Carpegna Palace

8/10 Good

Tommaso, ST-Leonard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place for the quietness,location and wonderful environment it's situated.
Stayed 1 night in Jul 2022
Response from Marina on Jul 15, 2022
Dear Guest, thanks for the time spent for our hotel and for the comment we are happy that your stay was pleasant we hope to host you again Best Regards The staff of the Th Roma Carpegna Palace

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Unique rooms. Mattresses need to be updated. Not very comfortable. I would stay here again. Staff were friendly and helpful.
Stayed 1 night in Jul 2022
Response from Marina on Jul 5, 2022
Dear Guest, thanks for the time spent for our hotel and for the comment we are happy that your stay was pleasant we hope to host you again Best Regards

10/10 Excellent

Rada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
The hotel was great, more than expected. Environment and staff 10/10. Would highly recommend.
Stayed 4 nights in Jun 2022
Response from Marina on Jul 2, 2022
Dear guest, thanks for the time spent for our hotel and for the comment we are happy that your stay was pleasant, we hope to host you again Best Regards

10/10 Excellent

Marcos Aurelio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at the property and would definetely come back. I was particularly impressed by two members of staff Cinzia and Andrea. They were very friendly and welcoming. The proximity to the metro is also a plus, good restaurants nearby too. The property is stunning and we would definetely come back.
Stayed 4 nights in Jun 2022
Response from Marina on Jul 2, 2022
Dear guest, thanks for the time spent for our hotel and for the comment we are happy that your stay was pleasant, we hope to host you again Best Regards

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Marina on May 30, 2022
Dear Guest, thanks for the score and the time spent for our hotel we are happy that your stay was pleasant, we hope to host you again Best Regards the Staff of Th Roma Carpegna Palace

10/10 Excellent

Robbie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this peaceful property was exceptional. Beautiful buffet breakfast and quiet natural surroundings.
Stayed 1 night in May 2022
Response from Marina on May 27, 2022
Dear Guest, thanks for the score and the time spent for our hotel we are happy that your stay was pleasant and we hope to host you again Best Regards Th Staff of the Th Roma Carpegna Palace

6/10 Okay

Verified traveler

Business traveler
Stayed 2 nights in Mar 2022
Response from Marina on Mar 30, 2022
Dear Guest, thanks for the time spent for our hotel and the comment we appreciate to share with you your opinion Best Regards The Staff of Th Roma carpegna palace

10/10 Excellent

Reyna C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2021

8/10 Good

MANOELA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Front desk was VERY helpful!
Stayed 1 night in Jan 2022
Response from Marina on Mar 30, 2022
Dear Guest, thanks for the time spent for our hotel and for the comment we are happy that your stay was pleasanr we hope to host you again in our hotel Best Regards The staff of the Th Roma carpegna palace

6/10 Okay

Marco

Stayed 3 nights in Dec 2023

8/10 Good

Gaetano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Marina on Jan 8, 2024
Gentile Cliente,grazie per il tempo dedicato alla nostra struttura e per il punteggio siamo lieti che il suo soggiorno sia stato piacevole e speriamo averla nuovamente come nostro gradito ospiteGrazie lo staff del th roma carpegna palace

8/10 Good

guenhael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Marina on Oct 18, 2023
Dear Guest,thanks for he time spent for our hotel and for the score we are glad that your stay was pleasant and we hope to host you againBet Regards the staff of the Th roma Carpegna palace

10/10 Excellent

Enrico, Busto Arsizio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Marina on Oct 10, 2023
Dear Guest,thanks for the time spent for out hotel and for the score we are glad that your stay was pleasant and we hope to host you againBest Regards the staff of the Th Roma Carpegna Palace

10/10 Excellent

jean-luc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon sejour
Tres bel hotel, sercice correct, propre et confortable.
Stayed 1 night in Sep 2023
Response from Marina on Oct 10, 2023
Dear Guest,thanks for the time spent for our hotel and for the score we are glad that your stay was pleasant and we hope to host you againBest Regards the staff of the Th Roma Carpegna Palace

10/10 Excellent

Angelo

Stayed 3 nights in Jul 2023
Response from marina on Oct 2, 2023
Dear Guest,thanks for the time spent for our hotel and for the score we are glad that your stay was pleasant and we hope to host you againBest Regards the staff of the Th Roma carpegna palace

8/10 Good

Wolfgang

Liked: Staff & service
Zimmer, Dusche und Bad müssten renoviert werden
Stayed 3 nights in Aug 2023
Response from marina on Aug 28, 2023
Dear Guest, thanks for the time spent for our hotel and for the comment, we apologize if the hotel did not respect your exepections we take care of our guests and ou staff is always ready to help our customers We hope to host you again in order to change your mind Best Regards the staff of the Th Roma Carpegna Palace

8/10 Good

Michel

Liked: Cleanliness, staff & service, room comfort
Sehr gute Adresse ein bisschen ausserhalb von city
Platz ist wunderbar, ein bisschen ausserhalb city center aber Mitte in einem Park und super ruhig. Eine gute Adresse mit kostenlosem Parkplatz und sehr guter Frühstück. Schade dass die Eierspezialitäten nur gegen Aufpreis sind. Zimmer sind schön und komfortabel, Badzimmer sind sauber aber renovationsbedürftig. Preisleistung war für mich ganz ok.
Stayed 1 night in Aug 2023
Response from Marina on Aug 26, 2023
Dear Guest,thanks for the time spent for our hotel and for the comment we are glad that your stay was pleasant and we hope to host you againBest Regards the staff of the Th Roma Carpegna Palace

10/10 Excellent

Maribel

Stayed 5 nights in Jul 2023
Response from Marina on Aug 26, 2023
Dear Guest,we would like to share with you your opinion Best Regards the staff of the Th Roma Carpegna Palace

4/10 Poor

PIOTR

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 3 nights in Jul 2023
Response from marina on Jul 21, 2023
Dear Guest, thanks for the time spent for our hotel and for the comment, we apologize if the hotel did not respect your exepections we take care of our guests and ou staff is always ready to help our customers We hope to host you again in order to change your mind Best Regards the staff of the Th Roma Carpegna

6/10 Okay

Karl

Stayed 1 night in Apr 2023
Response from Marina on May 29, 2023
Dear Guest, thanks for the time spent for our hotel and for the comment, we apologize if the hotel did not respect your exepections we take care of our guests and ou staff is always ready to help our customers We hope to host you again in order to change your mind Best Regards the staff of the Th Roma Carpegna Palace

8/10 Good

Stephane

Liked: Cleanliness, property conditions & facilities, room comfort
1-4 nuits: ok !
Bel hôtel ! Chambre petite Bon petit déjeuner: woaw ! Un peu de gentillesse à la réception serait intéressant !
Stayed 3 nights in Sep 2022
Response from marina on Sep 27, 2022
Dear Guest,thanks for the time spent for our hotel and for the comment we are glad that your stay was pleasant and we hope to host you againBest RegardsMarina

6/10 Okay

Johanna

Liked: Staff & service
Max 3 star hotel
+ beautiful hotel on the outside. Nice staff. Easy to take the metro in to Rom. - dust in our room, big need for a renovation of the bathroom, the water pressure from the shower was terrible low, spotted some mold in the shower. The hotel has potiential to be a 4 star hotel or more with renovation in the rooms but it’s Max 3 star hotel.
Stayed 3 nights in Sep 2022
Response from marina on Sep 17, 2022
Dear Guest, thanks for the time spent for our hotel and for the comment, we regret that your stay did not respect your expectations, we are sorry for the inconvenience but our staff made the best to solve the problems, we hope to host you again in order to change your mind Best Regards The Staff of the Th carpegna Palace

8/10 Good

Samuel

Stayed 2 nights in Aug 2022

10/10 Excellent

Yann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022
Response from marina on Jul 23, 2022
Dear Guest, thanks for time spent for our hotel and for your comment, we are happy that your stay was pleasant We hope to host you again in our hotel Best Regards The staff of Th Roma Carpegna Palace

10/10 Excellent

Vincenzo, TERLIZZI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura tranquilla e immersa nel verde.
Stayed 1 night in Jul 2022
Response from Marina on Jul 23, 2022
Gentile Sig.ra Sabrina, grazie per il Suo commento e per il tempo dedicato alla nostra struttura, siamo lieti che il Suo soggiorno sia stato piacevole speriamo riaverLa presto come nostro gradito ospite Grazie lo Staff del Th Roma Carpegna Palace

10/10 Excellent

Jarl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Realy nice hotel
Stayed 2 nights in Jul 2022
Response from Marina on Jul 23, 2022
Dear Guest, thanks for the time spent for our hotel and for the comment we are happy that your stay was pleasant we hope to host you again Best Regards the staff of the Th Roma Carpegna Palace

6/10 Okay

Tessa

Traveled with partner
Liked: Amenities
Er was geen toiletpapier en zeep bij aankomst, tevens was het ontbijt slecht geregeld. Ze vulden nauwelijks iets aan en de warme zaken waren verbrand of juist niet gaar genoeg
Stayed 3 nights in Jun 2022
Response from Marina on Jul 2, 2022
Dear guest, thanks for the time spent for our hotel and for the comment we are sorry that the hotel did not respect your exepections we hope to host you again in order to change your mind Best Regards

10/10 Excellent

Thomas

Stayed 5 nights in Jun 2022
Response from Marina on Jun 13, 2022
Dear Guest, thanks for the score and the time spent for our hotel we are happy that your stay was pleasant we hope to host you again Best Regards The Staff of the Th Roma Carpegna Palace

10/10 Excellent

MARIA DEL CARMEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022
Response from marina on May 3, 2022
Dear Guest, thanks for time spent for our hotel and for your comment, we are happy that your stay was pleasant We hope to host you again in our hotel Best Regards The staff of Th Roma Carpegna Palace

8/10 Good

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2022

2/10 Terrible

Santiago

Traveled with family
Disliked: Staff & service, property conditions & facilities
El servicio del personal malo
Stayed 1 night in Mar 2022
Response from Marina on Mar 30, 2022
Dear Guest, thanks for the comment and the time spent for our hotel, we apologize for the inconvenience but our staff is always available for our guest and make the best to satisfy all clients request We hope to host you again in our hotel and to change your mind Best Regards The staff of the Th Roma carpegna Palace

8/10 Good

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendide
Super séjour, joli hôtel, bon emplacement pour les visites.
Stayed 2 nights in Mar 2022
Response from Marina on Mar 30, 2022
Dear Guest, thanks for the time spent for our hotel and for the comment we are happy that your stay was pleasanr we hope to host you again in our hotel Best Regards The staff of the Th Roma carpegna palace

10/10 Excellent

Trung Kiet

Stayed 5 nights in Jan 2022
Response from Marina on Mar 30, 2022
Dear Guest, thanks for the time spent for our hotel and for the comment we are happy that your stay was pleasanr we hope to host you again in our hotel Best Regards The staff of the Th Roma carpegna palace

4/10 Poor

Matilda

Stayed 3 nights in Dec 2021