Ratings based on 272 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, California

Magnificent hotel worthy of a great city

Posted Aug 24, 2015
This was my family's first trip to Rome and I am so glad that I chose St. Regis for our stay. The staff were friendly and very courteous. We were welcomed by the receptionist who accompanied us to the elevator and wished us a pleasant stay. In the room we found a tray of complementary fresh fruits and Italian sweets. Every time we ordered room service for my child, they brought complementary boxes of gift and candies for him. The room was grand and decorated with Roman taste. They brought extra bed for my son at no extra charge. Room and bathroom were super clean and robes and towels were great quality and comfy. We used the gym almost daily and enjoyed the facility. The afternoon tea was awesome and the dinner price was surprisingly reasonable for a five star hotel compared with some other restaurants around the city. We will definitely recommend this hotel for families staying in Rome.
5 out of 5
Recommended
for Everyone
by A verified traveler

Superb hotel in a great location

Posted Aug 23, 2015
Pros: Nothing.
Cons: Nothing
Location: Great location. Easy to access all of the major sites.
Outstanding service, great staff, magnificent facility. Fantastic hotel and very friendly and accommodating staff and service.
5 out of 5
Recommended
for Everyone
by A verified traveler from orlando

Amazing anniversary in Rome

Posted Jun 23, 2015
The service at the hotel was first class, pasQUALE - the concierge was always very accommodating and set us up with everything from tours to dinner reservations and train tickets as well as private tours and a private car and driver for the day. Everything we requested was promptly taking care of. Hotel is walking distance to dining and shopping. Amazing experience
5 out of 5
Recommended
for Everyone
by A verified traveler from Beirut, Lebanon

Nice cosy hotel, great location

Posted May 31, 2015
Excellent facility, very nice rooms. Good buffet breakfast. Staff were very helpful and provided excellent recommendations for nearby eateries. In particular, try Tullio and Osteria 44.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Wonderful!

Posted May 28, 2015
The hotel was in a great location, very clean and vey comfortable. Close to Metro and able to walk to many attractions. Would definitely stay there again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 16, 2015
Can't say I like it very much . It's an old hotel and the service s not there yet but one good thing is it's next to a bus travel service which is treat f you ant to take tours
5 out of 5
Recommended
for Personal Event
by João Flávio from Dourados MS

Hotel de qualidade

Posted May 11, 2015 on Hotels
Foi tudo bem. Staff gentil.Hotel antigo, mas bem mantido, elegante. Bairro bem localizado, espaçoso ... Serviço de quarto impecável. Excellente café da manhã ...
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Comfortable rooms and quiet stay

Posted May 1, 2015
Pros: see above. Its a great hotel overall.
Cons: Less expensive dining options.
Location: Walking distance to many attractions and services though some are a bit far away, but access to taxi is right in front of the hotel.
Friendly, helpful staff welcome you to a very comfortable room that is serviced twice daily. They provide complimentary bottles of water daily; the room is always clean, great shower, comfortable bed, great a/c as well. The room is very quiet. Computer services with a helpful attendant is always available. Dining is formal and expensive, but magnificent. Concierge and front desk helpful when needed. I would definitely return to this hotel if in Rome again.
2 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Over priced

Posted Apr 21, 2015 on Hotels
For the price per night for the room, it did not justify. There are many other grand hotels close by. The staff was not friendly, and the furniture in the room was old and chipped. This hotel needs to be remodeled.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Simply excellent

Posted Apr 9, 2015
The hotel and staff are simply excellent. Cannot recommend enough.