Ratings based on 2,949 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from 日本

Posted Nov 5, 2016
Pros: 駅から近く移動に大変便利でした。
Cons: 浴槽の栓がはまらないのでお湯が溜められませんでした。
Location: テルミニ駅から徒歩3分。
浴槽にお湯を溜めようと思っても栓がキッチリはまらず溜まりませんでした。フロントの人の接客対応は良かったと思います。
Comment from Hotel Management
Nov 7, 2016 by Guest Relation Manager , Hotel Management
Dear Guest, we would like to thank you for taking the time to share your feedback with us further your recent visit to the UNA Hotel Roma. We are happy to know that you enjoyed the Hotel position, which is good if you want to move around with public transports and easy to visit the major attractions of the city. However, we are very sorry to hear that your stay with us did not meet the level of expectation that we strive to achieve for each one of our guests. Please accept our apologies for what was not in line with our standard of quality. We do hope to have the opportunity to welcome you back at UNA Hotel Roma and we thank you for your valued patronage. Regards,
5 out of 5
by A verified traveler from US

Great place!

Posted Nov 5, 2016
Pros: It's close to everything and by the Termini
Cons: Room is a bit small, just enough for two.
Location: You can get a nice meal right in front of the hotel, and pick up some last minute souvenirs not even a block away.
Easy to find, just enough room for 2, I figured this is a pretty normal size for rooms in Rome.
Comment from Hotel Management
Nov 7, 2016 by Guests relation manager, Hotel Management
Dear Guest, We appreciate your positive comments about your recent stay at UNA Hotel Rome, and we are grateful for all the feedback we receive as this helps us to ensure that the standards we aim to provide remain consistent. We hope we will have the pleasure of welcoming you back on some future occasion Best regards,
4 out of 5
by A verified traveler from Hamburg

Sehr zentral gelegen am Bahnhof

Posted Nov 4, 2016
Pros: DasFreundliche Personal
Cons: Nein. Ist so alles in Ordnung.
Location: Direkt am Bahnhof. Essen,Einkaufen und die Stadt erkunden
Könnten v. Hotel Rom zu Fuss erkunden. Freundliches Personal und ein sehr gutes Frühstück.
Comment from Hotel Management
Nov 7, 2016 by Guests relation manager, Hotel Management
Dear Guest, We appreciate your positive comments about your recent stay at UNA Hotel Rome, and we are grateful for all the feedback we receive as this helps us to ensure that the standards we aim to provide remain consistent. We are especially pleased to learn of your overall satisfaction with our standards and service; it is only through such feedback that we can maintain our high level of hospitality. We hope we will have the pleasure of welcoming you back on some future occasion Best regards,
4 out of 5
by A verified traveler

위치가 만족스러움

Posted Oct 29, 2016
객실에 포트가 없는게 불편, 그리고 전기오븐도 없어서 불편했지만, 대체로 만족스러웠음 다음에 로마간다면 다시 머물수도 있음. 직원들은 대체로 무난했고 식사도 나쁘지 않네요.....그러나 upgard해주어서 첫날은 최고의 숙박시설을 이용하여 좋았음. 스위트룸으로 대체해주어 최고의 방으로 기억에 남을 것 같음
Comment from Hotel Management
Nov 9, 2016 by UNA Hotel Roma, Hotel Management
Dear guest Thank you for your review regarding your stay at UNA Hotel Roma, we greatly appreciate your willingness to share your experience with us. Thank you also for your kind words of appreciation in regards to the service received. We are looking forward to welcoming you back at UNA Hotel Roma in the next future. Best regard
5 out of 5
by A verified traveler

テルミニ駅激近の使いやすいホテル

Posted Oct 19, 2016
テルミニ駅から徒歩1分ほどのとても交通の便が良いホテルです。周辺の治安も良く、初めてローマに旅行に行く日本人も安心して利用できます。また、周辺には美味しいレストランがたくさんあり、夜遅くに何か食べたくなっても安全にお腹を満たすことができるはずです。日本でいうコンビニ的な小さなお店もあり、小腹が空いた時も簡単にお菓子などを調達可能です。 基本的に日本人にとって外国の夜は危険で怖いというイメージが強いと思うので、この点は非常に魅力的な点だと思います。 少し料金は高めですが、ホテルの部屋は広々、朝食の質は高い、スタッフの対応も優しい、何も欠点が見つからない良いホテルです。次にローマに来た時も必ずこのホテルを使うと思います。
Comment from Hotel Management
Oct 27, 2016 by Guest Relations Manager, Hotel Management
Dear guest Thank you for your review regarding your stay at UNA Hotel Roma, we greatly appreciate your willingness to share your experience with us. As you mentioned UNA Hotel Roma is very well located near Termini railway station in the heart of Rome, which is very convenient to reach many sites like the Opera Theatre, Trevi Fountain, Colosseum, Piazza di Spagna and many other important historic monuments, without threatening the safety of our customers. Thank you also for your kind words of appreciation in regards to the service received. We are looking forward to welcoming you back at UNA Hotel Roma in the next future. Best regard,
5 out of 5
by A verified traveler

All round good hotel

Posted Oct 18, 2016
Nice, friendly staff. Great rooms with a good bathroom. You are close to the main train station which makes gettting around easy.
Comment from Hotel Management
Oct 19, 2016 by The Management, Hotel Management
Dear Guest, Thank you very much for your positive review of our hotel.We are glad that you enjoyed your stay, and we hope to seeing you again in a not distant future. Best regards, The Management
5 out of 5
by A verified traveler from US

Highly Recommended!

Posted Oct 18, 2016
I can't say enough good things about UNA Hotel Roma! The location is central to everything and is 2 min away from the Termini Station. The room was clean. The bed was comfortable. Will definitely book it again next time!
Comment from Hotel Management
Oct 19, 2016 by The Management, Hotel Management
Dear Guest Thank you very much for your positive review of our hotel. We are glad that you enjoyed your stay and we hope to seeing you again soon. Best regards,
4 out of 5
by A verified traveler

Posted Oct 16, 2016
客室、ロビー共にとても綺麗で良かったです。テルミニ駅にも近く非常におすすめです。また朝食のバイキングも美味しくて満足できました。バスタブがあればなお良かったです。
Comment from Hotel Management
Oct 27, 2016 by Guest Relations Manager, Hotel Management
Dear Guest, Thank you very much for taking the time to leave your kind feedback following your recent stay at UNA Hotel Roma. We were really happy to read that you have enjoyed the services and facilities at the hotel and we look forward to welcoming you back once again in the future. Kind regards,
5 out of 5
by A verified traveler

Excelente em tudo

Posted Oct 15, 2016
Location: Ao lado da estação Termini
Ficamos muito contente com este hotel, realmente é, como anunciado.
Comment from Hotel Management
Oct 27, 2016 by Guest Relations Manager, Hotel Management
Dear Guest, Thank you very much for taking the time to leave your kind feedback following your recent stay at UNA Hotel Roma. We were really happy to read that you have enjoyed the services and facilities at the hotel and we look forward to welcoming you back once again in the future. Kind regards,
4 out of 5
by A verified traveler

Nice hotels, clean rooms, close to train station.

Posted Oct 14, 2016
Location: 5 minute walk from train station. 20 minute walk to coliseum.
Great hotel, close to train station if that is what you like. Sites are pretty walkable. Only downside was I was expecting a balcony when I reserved and I had a balcony that was 6 inches wide with doors that didn't open (by design).