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A beautiful and extremely clean hotel. Wonderful breakfast with lots of cheeses, sweets, crescents and eggs plus coffee and cappuccino. Staff Vincent was especially helpful at getting us breakfast when we had to leave before regular breakfast hours. People cleaning throughout the day. Porters helping with your luggage. Almost everyone spoke English. It was a great experience and a great location.
Very good breakfast. They advertise room as soundproof. It is not soundproof on the 5th floor. Needed earplugs. Changed rooms on 5th floor to another location and still needed earplugs to sleep. Had loud music emanating from restaurant on roof till 1:30 am in the morning! My room was spacious for a deluxe room and front desk personal were very friendly.
Perfect as usual, superb dinner and view, peculiar furniture
Willy
Stayed 1 night in Dec 2023
4/10 Poor
Zita, Astoria
Traveled with partner
Nov 27, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location of the hotel is great. It's walkable to a lot of attractions. The reason i gave 3 starts is the room itself. The AC was dispabled (aparently there is a rule in Rome after a certain date the ac unites have to be disabled. At least thats what i was told by the front desk staff. The room i didnt have windows and was very dark. The temperature is the room was 26C (79F) and it would not cool down. The staff brought us a fan, but even tht wouldnt help. I wish i knew that the hotel had windowless rooms on the 1st floor i would have never booked it. It was soo uncomfortable it was imposible to be in the room. To be honest, i think that floor is fire hazard as you have to walk through 2 doors to get out and there is no window to open.
Convenient hotel. Rooms are sized adequately. Dark decor and many steps and winding corridors. Good included breakfast. Staff very attentive and helpful.
Great customer service awesome room clean daily service provided clean towels daily the door security DouDou was very helpful and made our stay safe while we smoke our cigar late night by the Brillo Restaurant also the food at Brillo is delicious the restaurant staff super nice breakfast the best Kristina one of the hostess was very nice professional and provided great service all of the staff are very helpful, profesional they made us feel welcome this is our second time staying at this hotel and will stay at this hotel next time we visit Rome.
Have stayed here multiple times and keep coming back. The location is great, the staff very friendly, the rooms always clean and the rooftop is perfect! Always enjoy the Hotel Valadier and my time in Rome.
We liked it! It was perfect for our vacation. it is close to everything in Rome. The stuff was very friendly and helpful. I really recommend it. We did not have any issues.
Excellent location. Lovely rooms. Lovely Breakfast and dinning area. Excellent staff, made to feel very welcome.
Excellent value. Will definitely be returning.
Great centrally located hotel in Roma! Staff was friendly and helpful. Hotel was very nice with a great rooftop breakfast and wonderful service and amenities throughout.
I stayed n this hotel many times over the last 7/8 years. It was great at the beginning when they were trying to go the extra step and when the price was reasonable. Over the last 2 years the price has doubled and it is not anymore best value for money. At current prices there are better options: rooms are super tiny here; air con is partial (no air con in lift, stairs and many of the common areas, which in summer in Rome with 40 degrees is a must!; they added new rooms in adjacent buildings which need a sat nav to find (always at the same inflated prices. Unfortunately I will not stay there again.
david
Stayed 3 nights in Jul 2023
Response from Jaudine on Jul 29, 2023
Dear David,unfortunately I cannot discover your surname and check your reservation to verify whether something actually went wrong during your stay. I am very sorry to read your review, especially since you have been our guest for many years.Regarding the prices, I am not that sure you can find better ones in the heart of Rome with the same kind if services. I would not compare b&bs with 4 * hotels, if this was to be your comparison.Hotel rates have inflated, I agree, just as the prices of everything, at least in Italy, due to the post pandemic crisis.I am sure you will have had the chance to notice also this during your stay.Luckily we are almost always fully booked and have had the chance to expand our hotel, adding dependances, tht are exactly in the same building. The only difference is that you have to take a second lift to reach them even if of th other hand, you have the advantage to have a double entrance, one of which is directly on via del Corso.The issue you mention instead regarding the A/C in the common areas of the hotel is due, I suppose, to the fact that on every floor there are service doors which together with the main entrance, allow ht heat to come in.You might have also experimented an unexpected and severe heat wave during your stay in Rome, so strong to be shared on the international news.I would be very sorry to not welcome you again in the future and would be delighted to make you change your mind once again, doing my best for this purpose.However, if you want to experience a change, I cannot stop you of course.Meanwhile I wish you all the best and hope to welcome you despite this review.Kind regards.Jaudine CipollaFront Office Manager
It was interesting from the beginning with a unique route to our room, which was spectacular, water was always hot, food was incredible, breakfast was wonderful and they had just amazing taste in decoration. Loved our stay here.
The dining facilities and breakfast options were excellent. The roof top location was superb. I didnt like my room location which ended up beong remote from the other rooms and i did not know or see any fire safety evac plan.
It was the worst stay in our life, to reach the room we needed google maps, we have to change 2 elevators and 3 different steps to reach our hotel. Room was very small and the staff when we checked in was very bad, the other day staff was good
Vinisha
Stayed 2 nights in Apr 2023
Response from Front Office Manager on May 3, 2023
Dear Mrs Bahirwani,I am actually very sorry to read this review, in which you define a two nights' stay in a 4* hotel in the centre of Rome, as the worst experience of your life.Before answering, I went through your reservation and asked my collegues who attended you, detailed information regarding your stay in order to find out if something went wrong and eventually in which kind of way.It turns out you checked it during the night and received one of our newest rooms with a sunny view on a quiet street that leads from Via de Babuino, commonly very appreciated by our guests.Since it's one of our latest built rooms, it's not vertically located above the Reception, reason for which a bellboy or a member of the Front Office staff, always personally accompanies guests to their room upon arrival, just as occured in your case.However, since we understand different perceptions may exist, we always try to accomplish with our guest's requests, when possible of course.In your case, our hotel was fully booked on the day of you arrival. For this reason, on the next morning, you were immediately contacted by the Reception, who proposed a change of room in any moment of the day, moreover to a superior category, in order to over satisfy your needs.This option was not taken into consideration for some unknown reason, leaving us unfortunately no further chance to fullfill your request during your stay.Taking care of our customers is our main priority, especially in case of particular situations even if unluckily, it seems our prompt resolution was not enough and not appreciated from your site.I hope you may understand our point of view and realize that this review is actually overloaded and could have been avoided.Kind regards