Ratings based on 621 Verified Reviews

4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from London, UK

Comfortable hotel in a convenient location

Posted Jun 26, 2017
The b Roppongi is just a couple of minutes walk to the nearest metro entrance, which is right next to a 24h convenience store. As well as being within walking distance of everything in Roppongi Hills, the metro lines from Roppongi give easy access to the rest of Tokyo too. By Japanese standards, the rooms are a decent size and include tea-making facilities and a small fridge. The entire hotel is non-smoking except for a small smoking area on the second floor, near to the ice machine and coin laundry. The staff are friendly, speak English and are very helpful - we borrowed umbrellas from them, stored luggage with them at checkout, and also they received the luggage we forwarded from elsewhere in Japan and took it to our room on request. We have stayed here twice now, and it is our hotel of choice for future trips to Tokyo.
Comment from Hotel Management
Jul 6, 2017 by the b tokyo roppongi / Front Desk Manager, Hotel Management
Thank you very much for taking the time to share the feedback of your recent stay at the b tokyo roppongi. The entire team is delighted to learn your positive experience. "It is our hotel of choice for future trips" is truly appreciated. Such comment is always our great encouragement. We continually perform our best to offer enjoyable hotel stay. We all look forward to welcoming you again in future.
4 out of 5
Recommended
for Everyone
by A verified traveler

good location good price Nice free coffee

Posted Jun 3, 2017
easy check in, obliging staff very pleasant would recommend hotel
Comment from Hotel Management
Jun 10, 2017 by the b tokyo roppongi / Front Desk Manager, Hotel Management
Thank you very much for taking the time for the feedback. The entire team is pleased to learn your positive experience with us. The freshly brewed coffee you mentioned is actually well-received by many guests, and we are also glad you enjoyed it. Your comment is truly appreciated, and we continually strive to offer enjoyable hotel stay. We all look forward to welcoming you again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Can't beat the location if you want to party

Posted May 21, 2017
Pros: location and staff
Cons: It's constrained by space. Don't know if you could.
Location: Best location ever. Can go carousing and not have to worry about catching the last train home.
I had to stay in the heart of Roppongi to visit my son. All things considered, this was a good choice. You have to compromise if you want to save money. But it got the job done. Just one night. The breakfast is cheap, but didn't look appetizing, as it appealed to Japanese businessmen as well. We googled best places to eat breakfast in roppongi, and found a great bakery/eggs/french toast place, Sawamura, 10-15 minutes away by foot. But we like to walk. And it opened at 7am. But Roppongi itself is another story.
Comment from Hotel Management
May 26, 2017 by the b tokyo roppongi / Front Desk Manager, Hotel Management
Thank you for taking the time for the feedback. We are pleased to learn you found location and staff good. The location is very convenient to explore roppongi area, and easily accessible to other area in Tokyo by metro. Your candid comment on breakfast and room size is also appreciated, and we continually strive to offer comfortable and enjoyable stay. We all look forward to welcoming you again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 19, 2017
Business hotel, close to transport network, restaurants and shopping facilities, clean, quiet and comfortable, staff very helpful and friendly. Ideal for 2, 3 day city break.
Comment from Hotel Management
May 26, 2017 by the b tokyo roppongi / Front Desk Manager, Hotel Management
Thank you for taking the time for the feedback. We are pleased to learn your positive experience, and very appreciate you highlighted our central location, comfortable room and helpful staff. We shared it with entire team, and will continually strive to make each hotel stay comfortable and enjoyable. Thank you again for your stay and the valued feedback. We all look forward to welcoming you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Taiwan

Very Good Experience

Posted May 17, 2017
Cons: It will be better if there's a slope in the entrance for pulling luggage. The tooth brush is too hard. My gum feels hurt after brushing.
The b Roppongi is very close to the subway station. The room is very clean and provide good quality shampoo and body wash. The room is extremely dark and quiet at night when you close the window curtain, which is really nice for people who has insomnia.
Comment from Hotel Management
May 26, 2017 by the b roppong tokyo / Front Desk Manager, Hotel Management
Thank you for taking the time for the feedback. We are delighted to learn you had "very good experience" with us, and grateful you detailed many aspects you found. We are sorry for the inconvenience on entrance, we help to carry luggage as much as we can paying attention to the entrance. Thank you again for your stay and the valued feedback. We all look forward to welcoming you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 16, 2017
Pros: Loved the coffee!
The only complaint would b that the room was very small. Everything else was great!
Comment from Hotel Management
May 26, 2017 by the b tokyo roppongi / Front Desk Manager, Hotel Management
Thank you for taking the time for the feedback. We are delighted to learn your positive experience of your stay. The freshly-brewed coffee you mentioned is available at any time and it is actually well-received by many hotel guests. Thank you again for your stay and the valued feedback. We continually strive to offer enjoyable hotel stay, thus we all look forward to welcoming you again.
4 out of 5
by JOHN

This traveler left a rating score only Posted May 11, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 9, 2017 on Orbitz
incredible staff. patient and willing to work through language barriers to make sure our stay was successful and pleasant!
Comment from Hotel Management
Jun 12, 2017 by the b tokyo roppongi / Front Desk Manager, Hotel Management
Thank you for taking the time for the feedback. We are delighted to learn your positive experience, and very appreciate your comment on staff. Such comment is great encouragement for our future performance. We will continually strive to make each hotel stay comfortable and enjoyable. Thank you again for your feedback. We all look forward to welcoming you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 8, 2017
Clean,comfortable and quiet, good location for amenities.
Comment from Hotel Management
Jun 12, 2017 by the b tokyo roppongi / Front Desk Manager, Hotel Management
Thank you for taking the time for the feedback. We are pleased to read your comment, and grateful that you highlighted our room and location. Guests' comfortable stay is very important to us, then such comment is very appreciated. We continually strive to offer comfortable and enjoyable stay, and thus we all look forward to welcoming you again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 6, 2017
Single room is a bit small, but it is acceptable. Location is great! Close to metro station n lots of restaurants around.
Comment from Hotel Management
Jun 12, 2017 by the b tokyo roppongi / Front Desk Manager, Hotel Management
Thank you for taking the time for the feedback. We are pleased to read your comment, and grateful that you highlighted our great location. We agree that the location is very convenient to explore roppongi area, and easily accessible to other area in Tokyo by metro. Thank you again for your stay and the valued feedback. We continually strive to offer comfortable and enjoyable stay, and thus we all look forward to welcoming you again.