Ratings based on 59 Verified Reviews

3.6 out of 5
78% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Good basic motel.

Posted Sep 26, 2016
Close to Mount St Helens. Small breakfast area. Front desk very helpful and friendly.
Comment from Hotel Management
Sep 27, 2016 by Howard Johnson Express Inn - Roseburg, Or, Hotel Management
Thank you for your review. Because we value your business, our staff strives to make sure you feel welcome and comfortable during your visit. We hope that you will consider us in the future should you be in the Roseburg area. We look forward to seeing you next time.
3 out of 5
Recommended
for Everyone
by A verified traveler

perfect for one night. No frills

Posted Sep 20, 2016
Perfect for one night, no frills. Nice staff. Leaving the parking lot need to watch for traffic.
Comment from Hotel Management
Sep 21, 2016 by Howard Johnson Express Inn - Roseburg, Or, Hotel Management
Thank you for taking the time to let us know how we are doing. We appreciate your feedback. Our staff works hard to make sure you enjoy your stay. We are happy to learn that you had a pleasant visit and hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Motel walking distance to shops and restaurants

Posted Sep 20, 2016
We chose this motel as a stopover and close to H-5. It was clean and comfy though 2 smallish bath towels were not really enough for 2 people and hair washing!! We thought the gym would be on site...not sure if we misread this... because it was located 4 blocks away. We are at a family run Mexican resto which was friendly and good.
Comment from Hotel Management
Sep 20, 2016 by Howard Johnson Express Inn - Roseburg, Or, Hotel Management
Thank you for your feedback. We are happy that you enjoyed your stay with us. We all work very hard to make sure that your stay is comfortable and welcoming. Your comment about the towels has been passed on to our housekeeping department and is being addressed right away. We hope that you will consider staying with us in the future should you return to the Roseburg area.
1 out of 5
by A verified traveler from Oregon

Dirty

Posted Sep 12, 2016
Pros: Bed was comfortable.
Cons: Clean the room before renting out. Fix items as they break. Need new towels. Equipment needed in kitchen unit.
Location: N/A
The room kitchen was disgusting with food bits and egg shells in the sink and on counter. The stovetop filthy. There was only one facecloth and two towels and they were dingy. The curtain came crashing down along with the rod as I tried to open. There was no kitchen ware. I was stuck with this room as everything in a two hour radius was sold out. Also was told I could not cancel as I would be charged.
Comment from Hotel Management
Sep 13, 2016 by Howard Johnson Express Inn - Roseburg, Or, Hotel Management
Thank you for taking the time to let us know how we are doing. We take every review seriously. We would like to apologize that your stay did not meet your expectations. Your information has been forwarded to both our management team as well as our housekeeping team and we have addressed the issues with cleanliness right away. We hope that you will consider our facility again should you return to the Roseburg area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lincoln City Or

Nice cool room on a hot Day.

Posted Aug 30, 2016
Pros: quiet, coffee.
Cons: nothing
Location: lots of recreation opportunities every where, nice town, friendly.
Very reasonable and nice. We appreciated how quiet it was. Good yummy coffee.
Comment from Hotel Management
Aug 31, 2016 by Howard Johnson Express Inn - Roseburg, Or, Hotel Management
Thank you for your feedback. Our team works hard to make sure that you enjoy your stay. We are very happy that you had a pleasant visit and hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Carlsbad,CA

Old style motel modern conviences.

Posted Aug 22, 2016
Pros: I liked the availability of the refrigerator, microwave and coffee maker. Th The staff was my favorite thing, so nice and very helpful.
Cons: It is an older motel so of course there is some wear and tear. Nothing so bad that a quick fix couldn't take care of it.
Location: Easy to get to restaurants(they have a list with directions) . it is near the Donut and Bagel Factory !
Very p,essentially stay the room was spacious and comfortable . The Woman that check us in and out was a treasure. It was a very nice experience all around. We would stay there again. They have a list of restaurants and directions! What a help!
Comment from Hotel Management
Aug 22, 2016 by Howard Johnson Express Inn - Roseburg, Or, Hotel Management
Thank you so much for your kind words. Your feedback is very important to us. Our management team has been working to make improvements to the facility and update it as much as possible. We are happy that you enjoyed your stay. Our front desk staff takes a lot of pride in being as helpful and courteous as possible. Our entire team wants everyone to feel comfortable and welcome for every stay. We hope that we will see you again next time you are in Roseburg.
5 out of 5
by A verified traveler from Oregon

A good place to land for a few nights

Posted Aug 14, 2016
Pros: It was clean and well-located for us.
Cons: Maybe supply more than two wash cloths.
Location: It is near the central part of Roseburg making it easy to go any direction.
We were in Roseburg to do a little family history searching as well as attend the Douglas County fair. We just needed a place to stay two nights that also offered breakfast. This was a good value and met our needs.
Comment from Hotel Management
Sep 12, 2016 by Howard Johnson Express Inn - Roseburg, Or, Hotel Management
We value your opinion and thank you for taking the time to let us know how we are doing. We are very happy that you enjoyed your stay and that we were able to meet your needs. We have forwarded your comment about the wash cloths to our housekeeping and management departments and it is being addressed right away. We hope that you will visit us again when you are back in the area.
1 out of 5
by A verified traveler from Bay Area, CA

Awful rundown hotel

Posted Jun 12, 2016
Pros: Nothing
Cons: Everything
Location: Small town. Nothing around. We just stopped for sleeping on a drive from CA to WA.
This hotel is very rundown and old. The rooms are dirty and in dire need of renovation. The floor under the bathtub had obviously given in and you ended up standing at an angle in the shower because it was broken underneath. The carpets are over 20 years old and there is a moldy smell in the rooms. Totally overpriced and overrated on both Expedia and TripAdvisor. Avoid if you have options - we did not due to late booking.
Comment from Hotel Management
Jun 16, 2016 by Howard Johnson Express Inn - Roseburg, Or, Hotel Management
Thank you for reviewing our facility. We apologize that we did not meet your expectations. Your review has been passed onto our management team and your concerns about the hotel being outdated will be addressed right away. We take every review seriously and make every effort to correct any situation and work hard to make sure your stay is as pleasant as possible. We hope that you will reconsider visiting us again when you are in the Roseburg area.
4 out of 5
Recommended
for Everyone
by A verified traveler from portland, or

basic with everything we needed and great staff

Posted May 19, 2016
Easy to find, large amount of space for the price, conveniently located for where we wanted to be. The staff were wonderful, much better than at other popular hotels that we've stayed at
Comment from Hotel Management
May 19, 2016 by Sonia C, Hotel Management
Thank you so much for your review and thank you for staying with us. We appreciate all of our guests' feedback. We are happy that you enjoyed your stay with us. We strive to make sure everyone has a comfortable and enjoyable visit. We look forward to seeing you again in the future when you return to the area.
3 out of 5
Recommended
for Everyone
by A verified traveler

Fit the bill!

Posted May 14, 2016
We were in need of a bed for a night and a hot shower! We got that and breakfast, all complete with a friendly staff . Great for what we needed
Comment from Hotel Management
May 15, 2016 by Sonia C, Hotel Management
Thank you for your feedback. We are very happy that you were pleased with our hotel and that we were able to meet your needs. Please visit with us again for any future stays if you are in the area.