Ratings based on 445 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler from Rosenberg, Texas

Great experience

Posted Jul 26, 2017
Pros: Fast check in and checkout. Clean, modern and very comfortable.
Cons: Comfortable seating. The couch was very uncomfortable.
Location: Located nextt to a huge shopping area and lots of restaurants.
After our stay at this location, we decided that we would definitely choose Springhill Suites for future destinations.
Comment from Hotel Management
Jul 26, 2017 by Daniel Ali, Hotel Management
Thank you for taking the time to review our Hotel with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
5 out of 5
Recommended
for Everyone
by A verified traveler from South houston, texas

Weekend getaway

Posted Jul 24, 2017
Very nice..house keeping did a great job keeping room clean. Quiet, staff was very friendly. Bathroom was also vey clean, and the refrigerator was cold. It was very convenient for all the nearby stores and restaurants.
Comment from Hotel Management
Jul 26, 2017 by Daniel Ali, Hotel Management
Thank you for choosing our Hotel for your recent stay. We have read your comments and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean, smelled fresh!

Posted Jul 17, 2017
Typically we don't like hotels in general. We travel maybe once or twice a year. But this hotel room was unique and had more of an apartment feel to it. Very clean and smelled fresh, not musty or stale. The white bedding was lovely, and gave us confidence that it was clean. Loved the walk in shower and the fact that the toilet was separate from the shower room. Had some rowdy guests next to our room. Called desk and it was handled IMMEDIATELY. No complaints here! Next time we are in Rosenberg, we'll definitely stay here!!
Comment from Hotel Management
Jul 26, 2017 by Daniel Ali, Hotel Management
Thank you for taking the time to give us your feedback regarding your stay with us. I am glad that you had a pleasant stay during your visit. Guest satisfaction is of the utmost importance and we hope with our continued efforts to improve every stay for our guests, you will try us again next time you stay in the area.
3 out of 5
Recommended
for Everyone
by A verified traveler from Houston , TX

Nice hotel but too close to major roads, noisy

Posted Jul 15, 2017
The hotel facilities are good But always hear cars coming and going Not comfortable having the bed facing the bathroom and rest room A feeling of moisture inside room My husband kept having stuffy nose and a little coughing
Comment from Hotel Management
Jul 17, 2017 by Daniel Ali, Hotel Management
Thank you for taking the time out of your schedule to review our Hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconveniences during your stay and hope to see you during your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Jul 11, 2017
The breakfast good. My 4yr old son enjoyed the pool because it had a big 3ft section. The bed & room was comfy. The location was great!!! Right next to Kroger, Panera, Spec's & so much more!
Comment from Hotel Management
Jul 11, 2017 by Daniel Ali, Hotel Management
Thank you for taking the time to review our Hotel with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
5 out of 5
Recommended
for Everyone
by A verified traveler from AL

Great Hotel Experience overall.

Posted Jul 9, 2017
Nice, overall clean, hotel. Busy the night we stayed, but found a great parking spot. Didn't swim but found pool area, looked clean, and nice exercise room. Our Room was overall clean, everything fresh, had everything we needed. We only had one small issue and that was getting the AC to cool the room as set. We sleep better the colder it is.. Recommend bringing a little fan also to constantly circulate air and also provide white noise if you sleep better that way. The AC worked, it just didn't Cool as we normally like. But it was just for one night and we slept overall decent. Great continental breakfast. Loved the Texas state waffle!! Staff was really nice.
Comment from Hotel Management
Jul 10, 2017 by Daniel Ali, Hotel Management
Thank you for taking the time to review our Hotel with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Convenient location.

Posted Jul 5, 2017
Pros: Location
Cons: My room did not have a clock in it. During the night had to use my cell phone to see what time it was.
Location: Located next to shopping center and plenty places to eat from $ to $$$$.
Staff was very friendly. When checking in the desk clerk already had my keycard ready to go before I even walked in.
Comment from Hotel Management
Jul 6, 2017 by Daniel Ali, Hotel Management
Thank you for choosing our Hotel for your recent stay. We have read your comments and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice hotel close to shops

Posted Jul 3, 2017
Pros: The location is far from Houston but there is so much in the region that you can do.
Cons: The only thing I can think of is the price of snacks....
Location: There is plenty of shopping within walking distance. Nice restaurants in the area and a packaging store, too.
I was quite pleased with the whole experience. They have good breakfasts, a nice pool, and a workout room. I was not ready to leave yet because it was such a relaxing environment. I would definitely stay there again but also would like to visit other Springhill Suites elsewhere.
Comment from Hotel Management
Jul 4, 2017 by Daniel Ali, Hotel Management
Thank you for taking the time to review our Hotel with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind Regards, Daniel Ali | General Manager dali@shsrosenberg.com 8325952220
5 out of 5
by Auriel

This traveler left a rating score only Posted Apr 25, 2017 on Hotels
4 out of 5
by Randal K

This traveler left a rating score only Posted Apr 14, 2017 on Hotels