Ratings based on 461 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Roseville
Horrible stay!!Posted Mar 10, 2017
Cons: New Management!!
This place is full of confusion and nasty!!...The staff is rude!!..No towels, and the excuse given was "we're booked, and all the housekeepers called off,so if you want towels I would have to go buy some"!!...Unacceptable!!..Especially after they've received my money...
by A verified traveler from ohio
Less than one star hotelPosted Mar 2, 2017
Unprofessiona, was asking for blankets, sheets but they didn't have any? Receptionist said my shift is finishing in fifteen minutes, you can ask next worker once he punch in.
by A verified traveler from OH
Stay awayPosted Mar 2, 2017
Ower all bed experience stay a way! Unprofessional staff, not clean wouldn't recommend this place!
for Everyoneby A verified traveler from Arkansas
Comfy but loudPosted Feb 24, 2017
Staff was fine, breakfast was fine. Bed was super comfy. But, the climate control made a large clanging sound every time it cycled off. You could hear traffic noise in the outdated rooms.
by A verified traveler from Ohio
Look for different hotelPosted Feb 20, 2017
Booked rooms through Expedia Saturday night and reported problems Monday morning no help they said report is to late! On Saturday night and Sunday morning I have complained within hotel they said you bucked the room through third party we can't do nothing to help.
by A verified traveler from Detroit, mi
DisappointingPosted Feb 17, 2017
The front desk agent was very polite and nice. The room and facility was outdated, cold, smelled of smoke, and was missing g some fixtures. The hall smelled of majauana.
for Everyoneby A verified traveler from michigan
RelaxingPosted Jan 22, 2017
The little time I spent there was great. The room was clean and the breakfast was good.
for Everyoneby A verified traveler from S
For leisurePosted Jan 15, 2017
Overall stay wsdn uce. Only issue I had was towels not clean
by A verified traveler
Never againPosted Jan 12, 2017
Smh my experience was horrible I went to this room and it was terrible I mean the pillows was half pillows the wash rag they had in the bathroom was dirty and it was only one rag in there like who wanna was the behind then was they face anyway the refrigerator had mold In it then the bag you put your Lil dry cleaning clothes had a Booger on it
Posted Jan 11, 2017 on Hotels
Rude customer service when checking out