Ratings based on 483 Verified Reviews

4.6 out of 5
91% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Sep 8, 2019
The room was very clean and neatly put together. Staff very pleasant and helpful.
Comment from Hotel Management
Sep 9, 2019 by Hotel GM, Hotel Management
Hi, thank you so much for such kind feedback. I am glad you enjoyed your stay, hope to see you again in the future.
2 out of 5
by A verified traveler

Posted Aug 24, 2019
When we checked into our room the front desk lady came up because she wasn't sure if she gave us the right room, the room had things from the previous guest, couldn't find the remote for the TV, asked the front desk and they were very rude and told us to come down and get some batteries that didn't fix the problem, when my wife came down they were just standing around talking when they told us that they were very busy with customers. For what we paid I would not stay here again.
Comment from Hotel Management
Aug 26, 2019 by General Manager, Hotel Management
Your feedback is valuable as it helps us improve for future visits. Please accept our apologies for any issues with the room and included amenities as well as for any disappointment with how it was handled. We'll speak with our staff about your comments, and we'd appreciate the chance to offer you more suitable accommodations.
4 out of 5
by A verified traveler from Willmar

Posted Aug 12, 2019
Very Clean. Spacious room. Comfortable and welcoming.
Comment from Hotel Management
Aug 12, 2019 by Hotel GM, Hotel Management
Hi, Thank you for leaving us a review and also for the kind words about your recent visit. We hope to see you on your next visit to Roseville.
5 out of 5
by A verified traveler

Posted Aug 10, 2019
Comment from Hotel Management
Aug 12, 2019 by Hotel GM, Hotel Management
Hello - Thank you for rating us 5 out of 5! We are glad you enjoyed your visit, and hope to see you again in the future.
5 out of 5
by A verified traveler

Posted Aug 8, 2019
Location, hotel, and staff were friendly and very professional. We also like the full breakfast.
Comment from Hotel Management
Aug 12, 2019 by General Manager, Hotel Management
A convenient location makes all the difference, and we're thrilled that ours was ideal for your needs. Our cordial staff was happy to ensure your visit was above and beyond your expectations. The next time your travels return you to Roseville, make us your first choice in lodging. Until next time!
4 out of 5
by A verified traveler

Posted Aug 5, 2019
The location and cleanliness is great. We stay often but we’re disappointed with the breakfast this time and didn’t eat there our second morning. The scrambled eggs were evidently packaged or powdered eggs and taste terrible. They offer hard boiled eggs but they are peeled and rubbery. Not a fan this time around
Comment from Hotel Management
Aug 8, 2019 by Hotel GM, Hotel Management
Hello, Thank you for taking the time to write to us about your recent experience at the hotel. I am glad the location works out for you and thank you for the nice comment on the cleanliness. We work hard to keep the hotel sparkly clean! I am sorry to hear about the breakfast, but do appreciate you providing me with this information. We will work with our team to ensure a similar situation does not occur again in the future. We wanted to send you our sincere thank you for being a guest of our hotel, and hope to see you again in the future.
5 out of 5
by A verified traveler

Posted Jul 27, 2019
Comment from Hotel Management
Jul 29, 2019 by Hotel GM, Hotel Management
Thank you so much for being a guest of our hotel and ratihg us 5 out of 5!
5 out of 5
by A verified traveler

Posted Jul 26, 2019
Comment from Hotel Management
Jul 29, 2019 by Hotel GM, Hotel Management
Thank you so much for being a guest of our hotel, and thank you for rating us 5 out of 5!
3 out of 5
by A verified traveler

Posted Jul 22, 2019
Comment from Hotel Management
Jul 25, 2019 by Hotel GM, Hotel Management
Hello, Thank you for rating us. I noticed that you rated us a 3 out of 5 and I wanted to ask you how your stay went. Is there any areas that we can answer questions about your recent visit? We hope to see you again in the future and look forward to your next stay.
4 out of 5
by A verified traveler

Posted Jul 22, 2019
Breakfast was good, with a nice variety. Pool was a little small & no hot tub.
Comment from Hotel Management
Jul 22, 2019 by Hotel GM, Hotel Management
Hello, Thank you for taking the time to write us a review and the nice comments on breakfast. I am sorry we do not have a hot tub but I do appreciate you leaving us this feedback. We hope to see you again in the future and look forward to your next stay.