Ratings based on 657 Verified Reviews

3.5 out of 5
71% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, Illinois

Would have better for the view if I came in the su

Posted Feb 19, 2018
The view of the court yard was nice. Next time soon I want to see it in the summer.
4 out of 5
Recommended
for Everyone
by A verified traveler from Roseville Mi.

A clean room

Posted Feb 3, 2018
Pros: The breakfast is great.
Cons: no
Location: I went to the movies and did some shopping, the gym location was convenient..
A quiet place to relax.. away from the day to day bustle and hustle.
Comment from Hotel Management
Feb 3, 2018 by Marisa, Hotel Management
Thank You Angie for letting us know how your stay was. We are excited we were able to make your trip away from home relaxing. We look forward to seeing you again. Warm regards -Marisa
5 out of 5
Recommended
for Everyone
by A verified traveler from mi

Nice clean place friendly staff

Posted Dec 8, 2017
Check was pleasant and quick. It was 29 degrees out side but the room is nice and toasty. Deep soaker bath tub. Good rate. I am happy with this stay.
Comment from Hotel Management
Dec 9, 2017 by marisa, Hotel Management
We are happy to hear that you enjoyed your stay and we made check in pleasant for you and had your room already warm for your arrival. We look forward to seeing you in the future. Warm Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Comfortable

Posted Dec 8, 2017
Pros: Comfortable, clean, and love the buffet breakfast.
Location: Roseville....shopping, .movie theater, and nice restaurants.
A nice place to stay, relax ad get away from the hustle and bustle of everyday life.
Comment from Hotel Management
Dec 9, 2017 by marisa, Hotel Management
Thank you for letting us know how we did. We are excited to hear that you enjoyed your stay and was able to relax. We are excited for your next visit. Warm Regards -Marisa
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to I-94.

Posted Nov 30, 2017
Cons: WI-FI This was the 2nd time I stayed there in the last 3 months and had no WI-FI. WI-FI is advertises but is not available in all the rooms.
Nice hotel, clean room and decent breakfast. The only negative side is some of the trashy, inconsiderate people arriving late at night playing their car radio loud enough to vibrate the room and the loud mouth people coming in late at night. These stupid, uneducated people think that everyone else wants to listen to their music and conversations.
Comment from Hotel Management
Dec 3, 2017 by marisa, Hotel Management
Thank you for sending us your feedback on your recent stay with us. We do have free wifi, I apologize that you were unable to connect to it. If the front desk is unable to get you connected we have a tech support number to help you with this issue. I agree on the guest who do not consider other persons in regards to noise issues. Please bring this matter to the front desk we will be most helpful in asking those guests to quiet down for you. We dont disclose who called we keep it anonymous. I appreciate your visiting with us. and please allow us another opportunity to provide a quiet and wifi assessable room. Kind Regards -Marisa
5 out of 5
Recommended
for Everyone
by A verified traveler from michigan

Nice hotel

Posted Nov 21, 2017
Room was clean...a bit dated, but the bed and other furniture was nice. Check in was easy and desk person was VERY nice and remembered me when I came back down to the lobby several hours later. There is a resteraunt on site that will deliver to the rooms for a charge. Check out was easy as well. There were some loud drunk people partying, but security put a stop to that right away. I will stay again when I'm in town.
Comment from Hotel Management
Dec 1, 2017 by marisa, Hotel Management
Hi Deejay thank you for letting us know how your recent stay was. We are so excited that your experience was a great one. We look forward to your next visit. Warm Regards -Marisa
4 out of 5
by Jennifer

Posted Nov 19, 2017 on Hotels
Comment from Hotel Management
Nov 21, 2017
Hi Jennifer, I noticed you tired to leave a comment on your recent stay, However I didn't see any notes. I would enjoy any feedback. Thank you. -Marisa
2 out of 5
by denise

not close to the airport as stated

Posted Nov 16, 2017 on Hotels
we were only in Detroit for one night for a trip to Seoul Korea. we needed a hotel that was close by the airport with airport shuttle. we went to the shuttle area and waited for at least a half hour. no shuttle came. we were able to find the hotel phone number. we called and the girl at the front desk said there was never an airport shuttle. when we asked how far away from the airport they were she said about 45 minutes. so we were unable to stay that night but still paid for the room as we couldn't cancel..
Comment from Hotel Management
Nov 21, 2017
I want to apologize for misinformation in regards to our location. We are a bit of a distance to the DTW. I will look into the online websites to see what information is given and I will take the necessary steps to make corrections. Thank you for bringing this to my attention. Warm Regards -Marisa
3 out of 5
Recommended
for Everyone
by A verified traveler

The price reflects the quality/below average.

Posted Nov 16, 2017
Disappointed in the cleanliness of the room. The bathroom in particular was yucky!!!!
Comment from Hotel Management
Nov 23, 2017 by marisa, Hotel Management
I would like to apologize for any housekeeping issue you had during your stay, I will look into this matter more to ensure more affected procedure when housekeeping is attending rooms. Please accept my apologizes and my invention for a second chance. Look forward to your next visit. -marisa
5 out of 5
by Sheila

Peaceful

Posted Nov 14, 2017 on Hotels
No complaints everything was wonderful!
Comment from Hotel Management
Nov 21, 2017
Thank you for letting us know you enjoyed your recent stay with us. It brings us great pride to provide comfort for our guest travels. We look forward to your next visit. Warm Regards -Marisa