Ratings based on 36 Verified Reviews

3.0 out of 5
61% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Quality room with affordable price

Posted Jan 8, 2017
The staff was friendly, professional, and very accommodating. They were very nice to my puppy and provide great customer service. Bring your own pillows...the only thing that was wrong with my stay was the pillows were terrible.
Comment from Hotel Management
Jan 11, 2017 by Manager, Hotel Management
It is so rewarding to read that you had an excellent stay with us. Thank you for your comments. We are satisfied reading the high-level of customer service you received and that you valued our affordable rates. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Ok need silverware and more cable channels

Posted Oct 12, 2016
Pros: Clean room
Cons: Cable channels need silver ware
Ok staff is nice clean rooms great location clean hotel I would recommend this hotel this
Comment from Hotel Management
Oct 17, 2016 by Manager, Hotel Management
We appreciate you taking the time to share your experience. It is great to see you room clean to your liking and that our staff provided with with great customer service, however, I am disappointed you would have preferred more silverware. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
2 out of 5
Recommended
for Everyone
by A verified traveler

It sort of had a kitchen but no oven?

Posted Sep 20, 2016
People let their kids scream out in the hallway until 1am, the toilet ran all night and the room was way cleaner than all the common areas. It was conveniently located which is all I could recommend for it.
2 out of 5
by A verified traveler

Hotel room smelled like cigarette smoke

Posted Aug 17, 2016
Hotel room smelled like cigarette smoke so much that it became to much. I booked a non-smoking room and was so disappointed at the smell. Would not stay here again.
2 out of 5
by A verified traveler

Just an average hotel

Posted Aug 8, 2016
Pros: Bed was comfortable.
Cons: Hotel staff and breakfast
Location: Decent area; lots of shopping around.
Room was ok, but very small. Our bathroom sink was backed up and had dingy water in it. Gross! I called the front desk and the lady said "well I'm not sure what can be done about it?" She said there was no handyman or plumber on site. This was on a Saturday at 3pm. I would not recommend this hotel unless you just need somewhere to lay your head down for a few hours. Their so-called "breakfast" was a joke; just some coffee, oatmeal packets, and granola bars. In my opinion; why bother???
3 out of 5
Recommended
for Families
by A verified traveler

Nice, clean hotel located near freeways.

Posted Jul 28, 2016
Pros: Well priced for the amenities.
Cons: It takes awhile to check in even when you book online beforehand. Finding a way to speed this up would be good.
Location: The location is close to the freeway which is helpful for travelers. There are shopping malls/complexes nearby, along with a main thoroughfare.
Hotel is clean and neat, very close to nearby freeways. Rooms come equipped with small kitchen etc, so they are convenient for guests who want to cook.
Comment from Hotel Management
Aug 3, 2016 by Manager, Hotel Management
I appreciate you bringing your experience to our attention. I am happy to know about your positive feedback regarding our room and location. At the same time, I am disappointed to hear that your check-in process was not up to your expectation. To make sure this doesn't happen again, I will go over the check-in process with our staff to make sure that they are done quickly and accurately. Thank you for sharing your experience with us. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
3 out of 5
Recommended
for Everyone
by A verified traveler from honolulu hawaii

Nice extended stay hotel

Posted Jul 25, 2016
Staff was helpful place was clean facility was exactly what was needed
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2016
pretty good stay overall, especially considering the price. A little trouble with the first room, however staff quickly and efficiently fixed the issue we were dealing with, which I really appreciated
Comment from Hotel Management
Jun 28, 2016 by Manager, Hotel Management
Thank you for taking the time to write a review. I am glad to read that our staff resolved your room issues quickly and efficiently. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Well represented

Posted Feb 24, 2016
Pros: clean and quiet
Cons: coffee in the room, maybe a cup or glass too.
Location: plenty of chain restaurants, and suburban shopping, strip malls and even a real mall. This area is still in the early 1970's. Which is fine,
This is typical of the " lower end chains", no coffee in the room, minimal but free breakfast. This property was clean, quiet, and met my needs.
Comment from Hotel Management
Feb 29, 2016 by Manager, Hotel Management
Thank you for sharing your experience with us. Please accept our apologies that we failed to exceed your expectations. While we no longer keep dishes in guest rooms, these items, including coffee pots, are available upon request at the front desk. Still, I am so pleased to read that you had a positive stay overall and enjoyed our comfortable rooms. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Nice leisure visit

Posted Feb 23, 2016
Great staff.. Very helpful and knowledgeable.. Give Kenneth a gold star....Thanks for a great stay
Comment from Hotel Management
Feb 29, 2016 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience and exceptional customer service! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.