Pay the extra for somewhere else!!
Posted Oct 22, 2014 on Hotels
I would NEVER stay again. They treat 3rd party reservations terrible. I requested a first floor,handicap accessible 2 queen beds. I was staying there with my mother who is in a wheelchair. I got a 3rd floor, non- accessible 2 full beds, even after explaining to the guy at the desk what I needed. At least they had an elevator, but my mom had to struggle and walk to the bathroom from her chair, thank God she could do that. When I tried to talk to the front desk the next morning all she said was "blame Hotels.com Not our fault." When I said I would review the hotel and tell people, all she said was go ahaid....so here I am!!