Ratings based on 301 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice suite excellent location

Posted Nov 16, 2017
If you are looking for a great location next to literally anything you can think of, you have reached your destination! It is facing the Westfield mall (one of the biggest malls in Northern California), in addition to another strip mall hat has restaurants and shops. We loved our stay there. The hotel is equipped with everything we needed, and the mini kitchenette made our life so easy for little dinners when we felt like staying home. Staff are friendly. The parking is free as well as the breakfast in the morning. I will definitely stay there next time we visit.
Comment from Hotel Management
Nov 16, 2017 by Marvin Guerrero, Hotel Management
Thanks for staying with us! We appreciate your feedback and look forward to hosting you in the future!
4 out of 5
by A verified traveler

Quick overnight trip

Posted Oct 19, 2017 on Hotels
It was great! Loved the room! Hallway had a smell to it but other than that we loved it there and would stay again.
Comment from Hotel Management
Oct 31, 2017 by Becky, Hotel Management
Thank you so much!!
5 out of 5
by A verified traveler

Posted Oct 15, 2017 on Hotels
Comment from Hotel Management
Nov 14, 2017
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by Susan

Posted Oct 15, 2017 on Hotels
Comment from Hotel Management
Nov 14, 2017
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by Leona

Posted Oct 9, 2017 on Hotels
Comment from Hotel Management
Nov 14, 2017
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value

Posted Oct 9, 2017
This hotel is really old. The exterior looked nice and new but the rooms need to be updated yesterday. Lots of wear and tear on the furniture and carpet. But the customer service was excellent and the location was great. It was close to restaurants and shopping places. Pool was nice. Breakfast was good.
Comment from Hotel Management
Oct 13, 2017 by Becky, Hotel Management
Hello! Thanks for posting your review! We appreciate your feedback and hope to see you again soon!
5 out of 5
by Al

Posted Oct 9, 2017 on Hotels
Comment from Hotel Management
Nov 14, 2017
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by Than

Posted Oct 7, 2017 on Hotels
Comment from Hotel Management
Nov 14, 2017
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by Thomas

Posted Sep 13, 2017 on Hotels
Hotel overall was fine,but we specifically needed a roll in handicapped shower. Was insured prior to check in that the room was equipped with one. On check in again was told the room had one. The room did not. The room was handicap accessible with toilet and rails around the tub but no tub seat or hand held shower head. Because of our check in time we were unable to change hotels so we had to make due. Honestly for the price we should have canceled. Not happy. Hotel was showing more than normal wear and tear,with torn carpets in hallways,a broken door handle,and a stale "kitchen smell" in the hall ways.
5 out of 5
Recommended
for Everyone
by A verified traveler

Girls Night Out

Posted Sep 7, 2017
Location: The Roseville Galleria is very close which came in handy. The girls hung out with friends at the mall while I picked up for the sleepover.
We rented a queen suite for my daughter's birthday party. The girls enjoyed the pool and continental breakfast following their sleepover. The accommodations worked out perfectly for our little group. The girls all slept in the two queen beds while I slept on the fold out sofa in the sitting area. The hotel was quiet and safe. The hotel staff were super friendly and made the girls and I feel very welcomed.
Comment from Hotel Management
Sep 8, 2017 by Becky, Hotel Management
Thank you so much for sharing this awesome review! Please come back and see us again soon!