Reception

Reviews of Scandic Roskilde Park

3.5 out of 5
Scandic Roskilde Park
Ved Ringen 2, Roskilde

Reviews

8.0

Very Good

Rating 10 - Excellent. 242 out of 785 reviews" "
Rating 8 - Good. 350 out of 785 reviews" "
Rating 6 - Okay. 127 out of 785 reviews" "
Rating 4 - Poor. 36 out of 785 reviews" "
Rating 2 - Terrible. 30 out of 785 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Howard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Josephine on Dec 29, 2023
Dear HowardThank you for taking your time to review your stay. It was a pleasure having you here! Hope to see you soon!All the best Josephine, Scandic Roskilde Park

8/10 Good

dario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Josephine on Dec 29, 2023
Hi DarioThank you for staying with us. We are happy to hear that you enjoyed your time here. We hope to see you back next time. Best regards Josephine, Scandic Roskilde Park

10/10 Excellent

VIVEKKUMAR GIRDHARILAL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with excellent breakfast
Nice hotel with good parking facilities. Breakfast was a very good spread. However, there is not Airconditioning. So it gets warm in summer.
Stayed 1 night in Jul 2023
Response from RK on Sep 4, 2023
Dear. Thank you for a positive rating. We are very pleased you had a great stay with us. Wish you all the best and hope to welcome you again. Best regards Rikke, receptionist.

10/10 Excellent

Sean

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay with the location next to a city park being an unexpected delight. We loved the awesome breakfast, as well and the delightful outdoor lounge with incredible colorful flowers adjacent to the park. The location quite close to the Viking Museum, Cathedral and shoppind district made it very convenient. We'd definitely stay here again.
Stayed 2 nights in Aug 2023
Response from RK on Sep 4, 2023
Dear Sean. Thank you for a positive rating. We are very pleased you had a great stay with us and enjoyed the location of our hotel. Wish you all the best and hope to welcome you again. Best regards Rikke, receptionist.

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, great staff and convenient to all things Roskilde.
Stayed 8 nights in Jul 2023
Response from RK on Jul 14, 2023
Dear Edward. Thank you for staying with us and for your feedback. It truly means a lot to us. Kind regards, Rikke Reception

8/10 Good

Jagannathan, Carbondale

Liked: Cleanliness, staff & service, property conditions & facilities
Good property but expensive as all things in Denmark.
Stayed 1 night in Jun 2023
Response from RK on Jun 22, 2023
Dear.Thank you so much for your feedback.Hope to welcome you again another time.Best Regards Rikke Receptionen

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff.
Stayed 2 nights in May 2023
Response from Sarah on May 27, 2023
Dear Andrew,Thank you for your nice review. I hope to see you again in Roskilde soon.Kind regards, Sarah ChaseScandic Roskilde Park

6/10 Okay

Martin

Traveled with family
Liked: Cleanliness, room comfort
Kvaliteten af morgenmaden var ikke tilfredsstillende.
Stayed 1 night in May 2023
Response from RK on May 15, 2023
Kære Martin.Tak for din tilbagemelding.Det er jeg ked af at høre, hvis du ønsker at uddybe dette, er du velkommen til at kontakte os.De bedste hilsner Rikke receptionen

8/10 Good

Andrew

Stayed 4 nights in Feb 2023
Response from RK on Feb 25, 2023
Dear Andrew.Thank you for your nice review.Hope to see you again at our hotel.Best regards Rikke reception

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities
My go to hotel in the Roskilde area. Has everything you need and a great breakfast buffet
Stayed 3 nights in Feb 2023
Response from RK on Feb 20, 2023
Dear Andrew.Thank you for your nice review.I hope to see you in Roskilde again soon.Best regards Rikke Recption

10/10 Excellent

Naja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An overall very good experience, made extra good by the helpfulness of the reception staff when my son was unwell and the awesome breakfast buffet and staff. I would recommend this hotel to anyone visiting Roskikde. But you would need a car to get around.
Response from RK on Jan 3, 2023
Dear Naja.Thank you so much for your very nice review, I will share it with my colleagues.We are hoping to welcome you and your lovely family again in Roskilde soon.Best regards receptionist Rikke.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Serene
Spacious and comfortable room. The view was lovely, and so was the outdoor garden/courtyard before the park. The breakfast was wonderful and filling every morning.
Stayed 5 nights in Aug 2022
Response from NT on Sep 9, 2022
Dear Martin, Thank you for your visit and this wonderful feedback. We appreciate that you have taken the time to share your experience with others. I am so happy to see that you had such a great stay. Drop by anytime. Kind regards Nicholine Treldal, General Manager

8/10 Good

Barry, san jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately we both contracted Covid when we arrived and had to quarantine for four days in our room. The hotel doesn't do room service meals but they made an exception for us and let us order from the main menu and then delivered. All of the staff were very good and helped us through this difficult time. The hotel was lacking in a few minor areas but I can't emphasize enough how good and helpful the staff were.
Stayed 4 nights in Aug 2022
Response from NT on Aug 30, 2022
Dear Barry,Thank you for your kind words and this sweet feedback. I am so sorry to hear that you had to go through this and that you didn't have the possibility to experience Roskilde and Denmark. I hope you will have a chance to come back again an other day. Kind regards Nicholine Treldal, General Manager

8/10 Good

Bertran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Aug 2022
Response from nt on Aug 24, 2022
Dear Bertran, Thank you very much for your visit and for taking the time to give us feedback. I am happy to see that you enjoyed your stay with us and hopefully we will see you back again some other time soon. Kind regards Nicholine Treldal, General Manager

10/10 Excellent

Gerrard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Sarah on Aug 9, 2022
Dear Gerrard Thank you very much for your wonderful rating. It truly means a lot to us. Kind regards Sarah Chase, Shift Leader

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite a late arrival (midnight) I was expected and looked after very well. Most excellent breakfast 😊
Stayed 2 nights in Jul 2022
Response from Sarah on Aug 9, 2022
Dear Andrew Thank you very much for your kind feed back. I am very happy to hear that you enjoyed your stay and that the hotel and staff met your expectations. We hope to welcome you again soon. Kind regards Sarah Chase, Shift Leader

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly & helpful. The room was very clean & decorated nicely.
Stayed 1 night in Jul 2022
Response from Sarah on Jul 8, 2022
Dear Sharon Thank you very much for your positive feedback. It really means a lot to us. We hope to see you again in Roskilde soon. Kind regards Sarah Chase, Shift Leader

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Sarah on Jun 6, 2022
Dear Wendy, Thank you for your visit and for taking the time to rate us. It's much appreciated. We hope to see you back again soon. Kind regards Sarah Chase, Shift Leader

2/10 Terrible

Anders

Stayed 2 nights in Apr 2022
Response from NT on May 24, 2022
Kære Anders, Først og fremmest stort tak for dit besøg hos os. Det er vi rigtig glade for. Jeg er dog ked af at se at det ikke ser ud som om du har været tilfreds med dit ophold. Jeg håber meget du gav personalet besked mens du var her, så vi kunne gøre noget for dig. Venlig hilsen Nicholine Treldal, Hoteldirektør

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good 👍
Stayed 1 night in Apr 2022
Response from Mille, Receptionist on May 14, 2022
Dear Sandra. Thank you so much for your visit and this wonderful response. We hope that you had a great stay with us, and maybe we'll be lucky to welcome you back some day. Kind regards

10/10 Excellent

Tanya

Stayed 1 night in Apr 2022
Response from Mille, Receptionist on May 14, 2022
Kære Tanya. Tusind tak for dit besøg, og tak for denne fantastiske rating. Vi håber at du havde et dejligt ophold og har lyst til at besøge os igen. Venlig hilsen

8/10 Good

Sarabjit Singh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Mille, Receptionist on Apr 3, 2022
Kære Sarabjit Tusind tak for din tilbagemelding. Det betyder rigtig meget for os, at du har taget dig tid til at give os denne respons.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidy room and cozy breakfast
Just enough space in the room to not feel cramped like in many European hotels. A very neatly organized and corona-friendly breakfast buffet with most items served in charming little glass jars. Friendly and helpful staff, also willing to bring me one of the breakfast dishes without some ingredients I'm allergic to.
Stayed 1 night in Dec 2021
Response from Ellen on Dec 30, 2021
Good day Thank you very much for your kind feed back. I am very happy to hear that you enjoyed your stay and that the hotel and staff met your expectations. We hope to welcome you another time around. Happy New Year!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, beautiful setting and friendly staff. Also really nice breakfast and outside area, plus sauna and gym. Nice place
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service. Comfortable room. On-site parking is nice. Breakfast included is great.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2021
Response from Maria Louise, Front Office Manager on Apr 25, 2021
Tusind tak for din anmeldelse. Det betyder rigtig meget for os. Thank you very much for your feedback - it means a lot to us

8/10 Good

Christina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and calm hotel with friendly staff
Situated by a lovely park. Friendly staff that have time for you. Good breakfast options.
Stayed 1 night in Aug 2020
Response from Ole Hogh / General Manager on Aug 6, 2020
Dear Christina Thank you very much for the positive review of your stay with us. We are very happy that you had a good experience at Scandic Roskilde Park.

8/10 Good

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
We were welcomed by professional, courteous reception staff. Clean and comfortable room. Tasty breakfast and friendly waiters. Nice, relaxing environment and good value for money. Can recommend this hotel.
Stayed 1 night in Jul 2020
Response from Ole Hogh / General Manager on Aug 3, 2020
Dear Sven Thank you very much for your positive feedback and recommendation. Hope to see you again some time in the future. BR Ole

8/10 Good

Nicola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from Maria Louise, Front Office Manager on Jul 23, 2020
Dear Nicola, Thank you very much for your rating. It is most appreciated that you have taken the time to give us this kind of feedback.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2020
Response from Ole Hogh / General Manager on Jun 23, 2020
Kære Daniel Tak for den pæne score du have givet os. Ha en god dag. Mvh. Ole

6/10 Okay

Katrine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room for improvement!
The water didn't work so we had to change room. It also didn't work in the new room. Breakfast was OK, but we choose this hotel because it had a good reputation regarding the breakfast and I was a little disappointed. No fresh cut fruit and long lines.
Stayed 1 night in Feb 2020
Response from Maria Louise on Mar 6, 2020
Hej Katrine. Tak for din respons her på siden. Vi har været i dialog på email, og jeg har sendt dit gavekort afsted :-)

8/10 Good

Rasmus

Liked: Cleanliness, staff & service, room comfort
Sc Ros
One Night great food
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
New rooms but bring your own comforts.
Newly refurbished hotel. My initial room smelled of paint as still very new, but they were happy and kindly moved me. Staff were all excellent, the main issue was that although very expensive you get literally no amenities beyond an extra pillow and two small plastic cups to drink from. Some toiletries and a kettle with tea/coffee would better reflect the highly priced rooms even for Denmark. It is very much budget level in terms of included amenities, but the beds and hotel itself are very comfortable. Location isn’t central but still easily walkable to local amenities.
Stayed 1 night in May 2019
Response from Ole Hogh / General Manager on May 20, 2019
Dear guest Thank you for taking your time to give us your review. Sorry you had a room that was just finished, and glad my colleagues solved the situation for you. Regarding extra aminities we have this in our superior rooms. Here you can get coffee, tea, bathrope and extra products in the bathroom. But I as I read from your review, you would expect this in our standard rooms as well. Hope to see you in the hotel again. BR Ole H

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel in Roskilde!
Scandic Roskilde Park is a very nice hotel and the staff was very helpful. The room was clean and spacious. The breakfast which was included in the room price was fantastic, everything you could think of. The hotel was being renovated while we stayed (rooms painted, etc.) which can only improve its appeal. If you are into walking it's about a half hour walk to the Viking Ship Museum and the Roskilde Cathedral, or a short drive. We can highly recommend this hotel.
Stayed 1 night in May 2019
Response from Ole Hogh / General Manager on May 20, 2019
Dear Eva Thank you for your nice review of your stay with us. I'm glad you liked our new rooms and renovated hotel facilities. I will especially pass on your comments on the staff to my colleagues. Hope to see you again in the future. BR Ole H

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business travel
Hotel is being renovated they are doing there best to accommodate the guests. New rooms are nice
Stayed 12 nights in Mar 2019
Response from Ole H/ General Manager on Apr 30, 2019
Hi Thank you for taking your time to write a review. Thank you for the understanding - we just finished the renovation yesterday, so hope you will come back and see the final result. BR Ole

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Ole Høgh / General Manager on Jan 6, 2019
Hej Kenneth Tak for du tog dig tid til at give os feedback. Mvh. Ole

10/10 Excellent

John, Roskilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room, staff, and restaurant were wonderful. Scandinavian beds are a bit hard for my American tastes.
Stayed 5 nights in Aug 2018
Response from Ole Hogh, General Manager on Sep 11, 2018
Dear John Thank you for the positive comments on your experience with us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Ole Hogh, General Manager on Sep 11, 2018
Thank you for the feedback

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pleasant location and facilities. Staff very helpful.
Stayed 1 night in Jun 2018
Response from Ole H / General Manager on Jul 10, 2018
Dear guest Thank you for the positive comments on the breaktast, location and staff. This means a lot to us. Regarding the beds, these will be replaced during the upcoming renovation which we will hopefully start in 2018. Hope to be able to show the result to you when this is done. Have a nice day.

10/10 Excellent

YIXIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Ole H on May 30, 2018
Thank you for the feedback. BR Ole Hogh General Manager

6/10 Okay

Dana, california

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with a few loose ends.
Convenient location, friendly staff, very good breakfast with many options. As with many hotels in Europe they do not provide washcloths in the bathroom. And in this case there was no floor mat either. Room was clean but a bit bare-bones. Internet was on the slow side and appeared to go down at certain times a day. During our three days several tour groups came and went. Parking was adequate with easy in and out. While we were there, their laundry service was on vacation so we have to go elsewhere to clean our clothes.
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in Roskilde
We are a family of 4, with two kids under 10. They love hotels in Europe just for the bunk beds. The room was great, with easy access to all Roskilde has to offer. Breakfast was included, and very impressive. The staff was very nice, the room and hotel were clean and good for our family.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

Liked: Staff & service

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Roskilde Hotel
Scandinavian chain hotel about 15 minutes walk from the train station and about 10 minutes walk from the old town and cathedral. Friendly staff and efficient check in. Basic room, which might qualify as 'Ikea chic'. But bed comfy. Internet worked fine. Buffet breakfast with good choice of items.

8/10 Good

Douglas L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Phil, Arlington, viriginia

Disliked: Staff & service, property conditions & facilities, room comfort
This is a mediocre hotel that is remote
We were disappointed by our stay. The hotel was located far from the historic center, the main parking lot was full and the overflow parking lot was hard to find, the hotel lacked air conditioning and the room was too hot to sleep in comfortably. There were only 2 pillows for our large bed, we requested more and the desk said they had no extra pillows! We ended up concluding Scandic must be shorthand for scarcity.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Spartan rooms, great food
We stayed in Roskilde since our week of meetings were in a town nearby. The hotel is not that near many businesses, restaurants, etc., unless you walk the mile or so to the town center. The rooms are pretty spartan. The breakfast buffet was substantial, with many options. The dinners were a surprise. I thought they were delicious, excellently prepared and well presented. It was quite the nice dining experience right there.

8/10 Good

Lola, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel not far from center of town
Modern style hotel near a nice walking path and park that brings you to central train/bus stations. Easy walk to tourist sights from the station area. Room was comfortable with 2 twin beds, TV, good wifi, nice bathroom and closet space. Breakfast is included and had a good selection of hot, cold, yogurt station, desserts.