Overpriced room, poor service, such a rip off.
Posted Jul 25, 2016
DO NOT STAY HERE. IT is a RIP OFF! The place decor is guady, like something out of the disco era. Case and point, there is a life size mirror ball baby elephant in the lobby, that is just out of place. When we arrived, the guy behind the desk was rude. Gave us our key and sent us off to our room, which was located on the first floor by the kitchen, that was just closed off from the rest of the hotel with a dirty looking drape. We proceeded to request a different room. He said he was fully booked. We looked on expedia and it said they had several other rooms to offer. When we told him this, he finally agreed to give us a different room. This time on the third floor. It was an adjoining room. meaning that there was a very thin door between our room and someone else's. We could hear everything they were saying, and they could probably hear us. We didn't get any sleep because they were so loud. Other observations, they advertise high speed internet, which is a complete lie. The internet kept going in and out. I had to use my hotspot to get on a video conference call for work, which ended up costing me more. They also advertise having a business center. This is FALSE. They have one measly computer located in the lobby on a tiny, rickety table, and an old printer next to it.
Check out is at noon, the next day at 12:00 pm, as I was exiting the room, I received a call from the front desk to remind me that I was late for check out! I travel a lot, and had never experienced that before