Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, pillowtop beds, in-room safe, desk

Reviews of Country Inn & Suites by Radisson, Baltimore North, MD

3 out of 5
Country Inn & Suites by Radisson, Baltimore North, MD
8825 Yellow Brick Road, Rosedale, MD

Reviews

7.4

Good

Rating 10 - Excellent. 345 out of 1004 reviews" "
Rating 8 - Good. 293 out of 1004 reviews" "
Rating 6 - Okay. 170 out of 1004 reviews" "
Rating 4 - Poor. 96 out of 1004 reviews" "
Rating 2 - Terrible. 100 out of 1004 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Plapa

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 27, 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back again soon!Sincerely,Hotel Manager

10/10 Excellent

Sergio

Good
Stayed 1 night in Feb 2024
Response from Hotel manager on Mar 12, 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

6/10 Okay

Victor

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This is the Mrs.I would like to visit this property more often as it is very convenient for my purpose, which I will frequent more often throughout the year. However, these are the issues that I experienced while there. 1. Check-in: I had to wait almost 30 minutes for someone to come to the front desk. Meanwhile, there were 2 people ahead of me. 2. I called the front desk to ask to see if they had extra blankets. The employee stated that they did and he will bring it up. Never brought the blanket nor did he call and state otherwise. This also shows how the hotel need to hire more staff, and/or re-train on attentive/ professionalism of their guests. The hotel itself was very nice, clean and spacious. I would love to revisit this property because of the cleanliness and space of the room, the convenience of the location and plenty of parking. Thank you
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 10, 2024
Dear Victor,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay, especially with the lengthy wait at check-in and the lack of follow-up regarding the extra blankets. We understand the importance of attentive and professional service, and we will address these issues with our staff to ensure they are properly trained and attentive to guests' needs. We're glad to hear that you found the hotel itself to be nice, clean, and spacious, and we appreciate your positive comments about the cleanliness of the room, the convenience of the location, and the ample parking. We value your patronage and hope to have the opportunity to welcome you back for a more seamless and enjoyable experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Country Inn Team on Mar 3, 2024
Thank you very much for your kind review. We look forward to hosting your stay in the near future. Take Care.

10/10 Excellent

KIMBERLY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2024
Response from Hotel manager on Feb 26, 2024
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 Excellent

Quinto

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Feb 2024
Response from Hotel manager on Feb 27, 2024
Dear Guest,Thank you for your feedback! We're glad to hear that you found our hotel to be a good place. If there's anything specific you enjoyed or any areas where we can improve, please feel free to let us know. We appreciate your support and hope to welcome you back again soon!Sincerely,Hotel Manager

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 25, 2024
Dear Linda, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager

10/10 Excellent

Jewel

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 16, 2024
Dear Guest,Thank you for your positive review! We are thrilled to hear that you had a great stay and found our front desk employees to be friendly and helpful. We appreciate your kind words and look forward to welcoming you back on your next visit.Sincerely, Hotel Manager

6/10 Okay

Deanna

Stayed 1 night in Feb 2024
Response from Hotel Manager on Mar 21, 2024
Dear Deanna,Thank you for sharing your feedback with us. We regret to hear that your experience did not meet your expectations. We appreciate your input and will use it to improve our services for future guests. If there's anything specific you'd like us to address, please don't hesitate to reach out. We hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

2/10 Terrible

Curtis

Stayed 1 night in Feb 2024
Response from Hotel Manager on Mar 21, 2024
Dear Curtis,We are deeply sorry to hear about your disappointing experience during your recent stay. Your feedback is valuable to us, and we apologize for falling short of your expectations. We will investigate the issues you've raised and take appropriate measures to address them. Please know that we are committed to improving our services, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager

8/10 Good

sandy

Stayed 1 night in Jan 2024
Response from Hotel Manager on Mar 21, 2024
Dear Sandy,Thank you for your positive review! We're delighted to hear that you had a pleasant experience during your stay. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

2/10 Terrible

Colette

Stayed 1 night in Dec 2023
Response from Manager on Feb 1, 2024
Dear Guest,We are sorry to see that you wasn't happy with the accommodation you received. We have discussed it with our team and took necessary steps to make improvements. We hope to exceed your expectation on future visit.

8/10 Good

Lou

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk wanted me to pay a $25.00 early check in fee. My room was ready but I was an hour early for check in. That's not good customer service...
Stayed 1 night in Dec 2023
Response from Manager on Feb 1, 2024
Dear Valued GuestThank you for taking time to write the feedback. We greatly appreciate your business and hope to see you again soon.

2/10 Terrible

Sharmon

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2023
Response from Manager on Feb 1, 2024
Dear Guest,We are sorry to see that you wasn't happy with the accommodation you received. We have discussed it with our team and took necessary steps to make improvements. We hope to exceed your expectation on future visit.

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super friendly and welcoming. Bed was a bit too firm for me. Breakfast was good except for the eggs. Had a wonderful stay
Stayed 3 nights in Dec 2023
Response from managment. on Dec 21, 2023
Thank you for your response & suggestions. We will do better on your next trip.

8/10 Good

Sylvester

Business traveler
Liked: Cleanliness, staff & service, room comfort
The hotel was nice but the towels were dingy looking and the breakfast was unappealing.
Stayed 2 nights in Dec 2023
Response from managment. on Dec 21, 2023
Thank you for your response. We will work it to do better next time.

10/10 Excellent

JAIR

Stayed 1 night in Dec 2023
Response from Manager on Feb 1, 2024
Dear Valued GuestThank you for taking time to write the feedback. We greatly appreciate your business and hope to see you again soon.

2/10 Terrible

Crysta

Traveled with family
Hotel was dirty bathroom was dirty covers had stains all over would NEVER stay there again breakfast was free and nasty
Stayed 2 nights in Dec 2023
Response from managment. on Dec 21, 2023
Thank you for your response.

10/10 Excellent

Kathryn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet . Breakfast was good and plentiful
Stayed 1 night in Nov 2023
Response from managment. on Dec 3, 2023
Thank you for your response.

10/10 Excellent

Diamond

Stayed 2 nights in Sep 2023
Response from managment. on Dec 3, 2023
Thank you for sharing your positive experience with us.

10/10 Excellent

Glennis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and safe
Stayed 1 night in Nov 2023
Response from managment. on Dec 3, 2023
We appreciate your positive feedback . we will see you on your next trip.

6/10 Okay

Belinda

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
Need updating
Stayed 1 night in Nov 2023
Response from managment. on Dec 3, 2023
We will work on your suggestion to do better next time.

4/10 Poor

Fredrica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
It wasn't a great stay. The customer service wasn't good. I didn't feel like there was much of a welcoming spirit. And the breakfast was lack luster. The breakfast and overall stay in general paled in comparison to The Comfort Inn that I visited a few months ago. And I think those two hotels should be comparable.
Stayed 1 night in Nov 2023
Response from managment. on Dec 3, 2023
We appreciate your suggestion . we will work on it to do better on your next visit.

8/10 Good

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay.
Stayed 2 nights in Oct 2023
Response from managment. on Dec 3, 2023
Thank you for sharing your positive experience. We will see you on your future trip.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from managment. on Dec 3, 2023
Thank you for your response. We greatly appreciate it.

2/10 Terrible

Amani

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This property needs a true pick up the rooms are old and not too clean I had to change rooms because there was hair in the bed when I turned the sheets back. The young lady at the desk switched us out without an issue at all thanks to her, some rooms are carpeted and some are not so you can hear your neighbors walking. Just not a relaxing , clean good time.
Stayed 1 night in Oct 2023
Response from managment. on Dec 3, 2023
We appreciate your suggestion.. we will work on it to do better on next time.

6/10 Okay

Donna

Traveled with partner
Liked: Staff & service
The breakfast food was limited & not very good. The bed wasn't great either, ok.
Stayed 5 nights in Oct 2023
Response from managment. on Oct 27, 2023
Thank you for your reponse.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast was great 👍
Stayed 2 nights in Oct 2023
Response from managment. on Oct 27, 2023
Thank you for your time & response. we will see you on your next visit.

8/10 Good

Akiva

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price. A bit loud at night. Some lights in the room were not working.
Stayed 1 night in Oct 2023
Response from managment. on Oct 27, 2023
Thank you for your response & suggestions. we will work on it to do better next time.

10/10 Excellent

William, Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience!
Stayed 1 night in Oct 2023
Response from managment. on Oct 22, 2023
Thank you for your positive feed back. We hope to see you on your next trip soon.

10/10 Excellent

khadra, Philadelphia

Liked: Property conditions & facilities
Great
Stayed 1 night in Oct 2023
Response from managment. on Oct 22, 2023
Thank you for your positive response. We hope to see you soon .

2/10 Terrible

Julion

Disliked: Cleanliness, staff & service, property conditions & facilities
They lied this is property is trash
Stayed 1 night in Oct 2023
Response from managment. on Oct 22, 2023
Thank you for your time & response.

10/10 Excellent

Kennard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms & very nice staff me and my girlfriend had a great stay will be back again soon
Stayed 2 nights in Oct 2023
Response from Managment. on Oct 18, 2023
Thank you for your time & response. we hope to see you in future soon.

10/10 Excellent

Tiffani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Oct 2023
Response from Managment. on Oct 18, 2023
We appreciate your positive feed back.We certainly hope to see you soon in future

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
This property has some age on it, but it was clean and the staff was friendly.
Stayed 1 night in Oct 2023
Response from Managment. on Oct 18, 2023
Thank you for your suggestion . We continue to do do & hope to see you soon in future.

2/10 Terrible

Cecille

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
First room had ants. Moved to a second room and it was not clean and before we unpacked saw. Staff seemed unbothered both times we mentioned it. Breakfast lacked.!!!
Stayed 3 nights in Sep 2023
Response from Manager on Oct 5, 2023
Dear Cecille,We are sorry to hear that you had concern. We have discussed the matter with our pest vendor and they are looking into it. We hope to exceed your expectation on future visit.

6/10 Okay

Lynn

Traveled with family
Liked: Cleanliness, staff & service
Room was clean, had what we needed. Pillows were not great and the breakfast was okay
Stayed 3 nights in Oct 2023
Response from Manager on Oct 5, 2023
Dear Lynn,Thank you for the feedback. Our complimentary breakfast is served with Freshly cooked oatmeal and sides, Banana, 2 hot Entre with sides, Yogurt, Juices, Milk & cereal, Bread, Bagel and Muffins and make your own waffles.

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed my stay!
Great room! Great service! Nuff said!
Stayed 2 nights in Sep 2023
Response from Manager on Oct 2, 2023
Dear Ed,Thank you for taking time to write the feedback.We are delighted to see that you enjoyed, Thank you for being our guest. We hope to see you again soon.

4/10 Poor

Rebecca

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not very cleanly, and a few of the other guests also had the same comments that I had. They weren’t able to provide any towels for the pool area or any extra towels for our room and their excuse was “house keeping does not work at night”. The staff was very patient with everyone who had complaints, but they were not able to offer much help. I was very disappointed because I have stayed with Country Inn before and it has always been an enjoyable stay.
Stayed 1 night in Sep 2023
Response from Manager on Oct 2, 2023
Dear Rebecca,We are sorry to see that you had concern. We will research and take needed steps.

10/10 Excellent

dominic

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Managment on Oct 1, 2023
Dear Dominic,Thank you for taking time to write the feedback. We are delighted to see that you had a good time.Thank you for being our guest. We hope to see you again soon.

10/10 Excellent

D'Ratio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Sep 22, 2023
Dear D'Ratio,Thank you for taking time to write the feedback. We are delighted to read that you had good time. Thank you for being our guest

6/10 Okay

Whitney

Traveled with family
Stayed 1 night in Sep 2023
Response from Manager on Sep 22, 2023
Dear Whitney,Thank you for taking time to write the feedback. We are sorry to see that you wasn't fully happy. We will investigate and take necessary steps to make improvements.

10/10 Excellent

Renard

Stayed 2 nights in Sep 2023
Response from Managment. on Sep 12, 2023
Thank you for your response. We greatly appreciate it. We hope to see you soon on your

8/10 Good

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Most of our stay was nice but the swimming pool was not properly and you more of selection to breakfast.
Stayed 2 nights in Sep 2023
Response from Managment. on Sep 11, 2023
Thank you for your response & suggestions. we will work on to better serve you on your next visit.

8/10 Good

Thierry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately I don't like the deposit system. The Incidental hold placed on my card addition to total stay cost. According to the staff "It may take up to 10 business days before the hold amount is fully released by your financial institute." !!!!
Stayed 1 night in Sep 2023
Response from managment. on Oct 27, 2023
Thank you for your suggestions. we will work on it to better next time.

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Managment. on Sep 7, 2023
Thank you for your time & response. We hope to see you soon on your next visit.

6/10 Okay

Kelly

Stayed 1 night in Aug 2023
Response from Manager on Sep 22, 2023
Dear Kelly,Thank you for taking time to write the feedback. We are sorry to see that you wasn't fully happy. We will investigate and take necessary steps to make improvements.

8/10 Good

Beverly Joan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
There were ants in the bathroom
Stayed 2 nights in Aug 2023
Response from Manager on Aug 24, 2023
Dear Beverly,Thank you for taking time for the feedback. We apologize for the concern. Our pest control vendor is made aware of it and are working diligently to treat it.

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything Was Good
Stayed 1 night in Aug 2023
Response from Managment. on Aug 20, 2023
Thank you for your time & response. We hope to see you soon in future.

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness
The hotel was fine for what we needed. The breakfast was average. The hotel is an older building with thin walls. The noise from the shower the floor above our room woke me up as I thought it was a fire alarm. The property needs a bit of a face lift. It was average.
Stayed 1 night in Aug 2023
Response from Managment. on Aug 17, 2023
Thank you for your response