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Reviews of pentahotel Rostock

pentahotel Rostock
Schwaansche Str. 6, Rostock, MV

Reviews

8.6

Excellent

Rating 10 - Excellent. 434 out of 1005 reviews" "
Rating 8 - Good. 433 out of 1005 reviews" "
Rating 6 - Okay. 105 out of 1005 reviews" "
Rating 4 - Poor. 28 out of 1005 reviews" "
Rating 2 - Terrible. 5 out of 1005 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

THOMAS

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Oct 2023
Response from Alexander Kluge General Manager Pentahotel Rosto on Oct 26, 2023
Dear Thomas,Thank you for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Alexander KlugeGeneral ManagerPentahotel Rostock

10/10 Excellent

Thomas

Stayed 1 night in Jul 2023
Response from Alex on Jul 31, 2023
Dear Thomas,Thank you for visiting us and for your interest in our house. Thank you very much for your time and the positive rating. We are very pleased that you felt comfortable and that we met your expectations with our concept.We very much hope to be able to welcome you back to our house very soon.Warm regards from the coast and see you again,Alex KlugeGeneral ManagerPentahotel Rostock

10/10 Excellent

Mark

Stayed 1 night in Jun 2023
Response from Alex on Jun 19, 2023
Ahoi Mark,wir sagen herzlichen Dank für Ihre tolle Bewertung mit voller Punktzahl :) Ein tolles Feedback für uns! Es freut uns zu lesen, dass es Ihnen bei uns so gut gefallen hat und wir Ihre Erwartungen erfüllen konnten. Gerne sind wir natürlich auch bei Ihrem nächsten Trip nach Rostock wieder Ihre Gastgeber und freuen uns daher, Sie bald wieder Willkommen zu heißen.Herzliche Grüße von der OstseeküsteAlex KlugeHotel Managerpentahotel Rostock

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the heart of Rostock
This hotel was an easy 10 or so minute walk from the train station. The reception was efficient and lifts to rooms very close. The hotel us very interesting with games rooms , bar etc but it is connected directly to a small shopping mall thatleads out to the main shopping street which is full of different shops and attractions and is car free. Plenty of places to eat as well. It is a short walk to the river as well. The bed us very comfortable and the bathroom is large and very user friendly. Large windows open if required. Only thing was that there was no bar fridge to chill drinks or a kettle. With no bar fridge or kettle you have to go to reception to get a glass of ice to cool drink or some hot water for a coffee. But all in all good place to stop prior to going to going on to catch a cruise ship in Warnemunde. The trip to Warnemunde is around 30 mins and only $2.50 euro per adult.
Stayed 1 night in May 2023
Response from Alex on May 19, 2023
Dear guest,“Ahoy” from Rostock!We say thank you very much for your fantastic rating :)Of course, we are very pleased that you felt so comfortable and were able to spend a pleasant stay here, and that we were able to do our part. We are happy to have been your hosts in Rostock and look forward to your next visit!Until then we wish you a good time and we hope to see you soon!Warm regards from Rostock,Alex KlugeHotel managerpentahotel Rostock

10/10 Excellent

Balazs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay, no negatives to mention. Great beds
Stayed 1 night in Mar 2023
Response from Alex on Apr 8, 2023
Ahoy Balazs,We would like to thank you very much for your great rating with full points :) You could not have given us better feedback!We are pleased to read that you enjoyed your stay with us and that we were able to meet your expectations.Of course, we would be happy to be your hosts again on your next trip to Rostock and we look forward to hopefully welcoming you again soon.Warm greetings from the Baltic Sea coastAlex KlugeHotel managerpentahotel Rostock

10/10 Excellent

Xaviera

Stayed 1 night in Jul 2022
Response from Alex on Aug 7, 2022
Moin Xaviera, Thank you for visiting us and for your interest in our house. Thank you very much for your time and the associated positive rating. We are very pleased that you felt comfortable and that we met your expectations with our concept. We very much hope to be able to welcome you back to our house very soon. Warm regards from the coast and see you again, Alex Kluge Hotel manager pentahotel Rostock

6/10 Okay

Verified traveler

Disliked: Cleanliness
Bed was smelling unfresh.
Stayed 1 night in Jul 2022
Response from Alex on Aug 7, 2022
Dear guest, Thank you for visiting the pentahotel Rostock. Thank you very much for your time and the associated evaluation. We are pleased that you took the time for this feedback. We would like to apologize for the challenges in cleaning the rooms. We will discuss this issue with the relevant colleagues to ensure that this is avoided in the future. Nevertheless, we very much hope that we can welcome you back to our house on your next trip to Rostock. Warm greetings from the Baltic Sea coast Alex Kluge Hotel manager pentahotel Rostock

10/10 Excellent

Elesin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked almost everything
Stayed 2 nights in Jun 2022
Response from Alex on Jul 16, 2022
Dear Elesin, We say thank you very much for your great rating :) We were very happy about it! We were happy to be your hosts in Rostock and look forward to your next visit! Until then we wish you a good time and we hope to see you soon, Alex Kluge Hotel manager pentahotel Rostock

10/10 Excellent

YJ

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Alex on Jun 8, 2022
Moin aus Rostock, wir sagen herzlichen Dank für Ihre tolle Bewertung mit 10 Punkten! Es freut uns sehr, dass Sie sich bei uns wohlgefühlt haben und wir Ihre Erwartungen erfüllen konnten. Gerne sind wir bald wieder Ihre Gastgeber in Rostock und freuen uns heute schon, Sie hoffentlich bald wieder begrüßen zu dürfen. Herzliche Grüße von der Ostseeküste Alex Kluge Hotel Manager pentahotel Rostock

8/10 Good

Robert

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Alex on May 25, 2022
Lieber Robert, Vielen herzlichen Dank für Ihre Bewertung! Wir freuen uns sehr, dass wir Sie von unserem Gesamtpaket überzeugen konnten und würden uns freuen, wenn Sie uns auch bei Ihrem nächsten Trip nach Rostock wieder besuchen. Herzliche Grüße von der Ostseeküste und auf ein Wiedersehen, Alex Kluge Hotel Manager pentahotel Rostock

10/10 Excellent

Keiran

Stayed 1 night in Apr 2022
Response from Alex on May 25, 2022
Lieber Keiran, wir sagen herzlichen Dank für Ihre tolle Bewertung mit voller Punktzahl :) Es freut uns sehr, dass Sie sich bei uns wohlgefühlt haben und wir Ihre Erwartungen erfüllen konnten. Gerne sind wir bald wieder Ihre Gastgeber in Rostock und freuen uns heute schon, Sie hoffentlich bald wieder begrüßen zu dürfen. Herzliche Grüße von der Ostseeküste Alex Kluge Hotel Manager pentahotel Rostock

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and atmosphere at the hotel.
Stayed 2 nights in Aug 2021
Response from Alex Kluge on Sep 5, 2021
Dear guest, thank you for visiting us and for your interest in our house. Thank you also for your time and the positive review you gave us. We are very pleased that you felt comfortable and that we met your expectations with our concept. We hope to see you again soon! Kind regards from the Baltic coast Alex Kluge Hotel Manager pentahotel Rostock

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
This hotel was advertised as having air condition in every room . A/C is one of our priorities we look at when booking a hotel. There was an a/c in the room , but it was not cooling , even after the front desk manager claimed that a technician has checked it ok after complaint. The manager further started a weird discussion about outside temperatures etc. The hotel room was one of the expensive suites , under the roof and baking warm at about 28 Celsius . It was also run down , not at all as advertised in the pictures on Expedia .... even the manager admitted that it needs an overhaul. There was no way , so they claimed , to find another room/rooms for me and my two children. Overall very disappointing !!! We didn‘t stay and checked in at the more comfortable and very friendly RADISSON BLUE.
Stayed 3 nights in Jun 2021
Response from Sarah on Jul 7, 2021
Dear Guest, Thank´s for taking the time to evaluate your stay with us in such a detailed way. Of course, we are grateful for your suggestions, because this is the only way we can continuously improve. We are very much regret that the quality defects in the room you mentioned did not make your stay perfect. Since we are well aware of these deficiencies and after the last renovation in 2007 it is definetly time for a new Penta Style. Currently we are renovating all rooms and the public areas step by step. With this renovation, the rooms will be equipped with a new air conditioning system, a safe, kettle and other utensils that should sweeten the stay. Our house is currently largely booked out. I strongly assume that this is why we were unfortunately unable to offer you a new room. We apologize again for the inconvenience and looking forward to welcoming you soon. I am sure that we will also be able to convince you of our otherwise pentastic standard. Until then, we wish you all the best. Kind regards, Sarah Rascher Sales Manager Pentahotel Rostock

8/10 Good

James

Liked: Staff & service
Stayed 1 night in Jul 2020
Response from Anne Hoffmann on Jul 13, 2020
Lieber James, wir danken Ihnen für Ihren Besuch bei uns und das damit verbundene Interesse an unserem Haus. Lieben Dank auch für Ihre Zeit und die damit verbundene positive Bewertung. Wir hoffen sehr, Sie ganz bald wieder bei uns im Haus begrüßen zu dürfen. Herzliche Grüße von der Küste und auf ein Wiedersehen Anne Hoffmann Guest Service Manager pentahotel Rostock

6/10 Okay

Verified traveler

Business traveler
Disliked: Room comfort
O
Ok, but no cup/glass in room.
Stayed 1 night in Jun 2020
Response from Anne Hoffmann on Jul 2, 2020
Dear Guest, thank you very much for your feedback. We are looking forward to your next visit at pentahotels. Have a brilliant day and kindest regards from Rostock. Anne Hoffmann Guest Service Manager pentahotel Rostock

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rostock central
Great location, clean and friendly staff
Stayed 1 night in Jun 2020
Response from Anne Hoffmann on Jul 2, 2020
Dear Guest, thank you very much for your lovely feedback. We are happy to read that you fully enjoyed your stays with us. We are looking forward to your next visit at pentahotels. Have a brilliant day and kindest regards from Rostock. Anne Hoffmann Guest Service Manager pentahotel Rostock

8/10 Good

Danny, Molenbeersel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge was really nice to sit around, the breakfast was also full with choices
Stayed 3 nights in Feb 2020
Response from Alex Kluge on Feb 23, 2020
Dear Danny, thank you for visiting us and for your interest in our house. Thank you also for your time and the positive review you gave us. We are very pleased that you felt comfortable and that we met your expectations with our concept. We hope to see you again soon! Kind regards from the Baltic coast Alex Kluge Hotel Manager pentahotel Rostock

8/10 Good

Luke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location
Great hotel in a perfect location very central. No food however available in the hotel only drinks. Could improve by offering a bar menu maybe? No coffee in rooms either which could be a nice addition
Stayed 2 nights in Jan 2020
Response from Alex Kluge on Jan 30, 2020
Dear Luke, thank you very much for your lovely feedback. We are happy to read that you fully enjoyed your stays with us. We are looking forward to your next visit at pentahotels. Have a brilliant day and kindest regards from Rostock. Alex Kluge Hotel Manager pentahotel Rostock

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Lovely hotel, great location for work, clean, friendly staff.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Easy to walk to shops and restaurants Facilities were comfortable
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We stayed here as a couple with our 9 month old and when we got there it was quite disappointing. The hotel itself was quite run down and in need of decorating. The room although very big, the same problem, very outdated. The walls were dirty and marked, mould in the bathroom sink and curtain shower. The shower was poor as the water pressure was bad and the bath didn’t hold water. We stayed in one of the bigger rooms and although big, it had the same furniture as the smaller rooms so looked empty. Location is great and the breakfast was good. The beds were big which was a good thing as the baby bed they provided was revolting and there was no way he was sleeping in that.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were lucky and got the best room, I guess. A huge room with king size bed and balcony with view to the main shopping street.
Stayed 2 nights in Aug 2019

8/10 Good

Chavdar

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and central. Overpriced for what it offers.
The hotel was clean and centrally located. The room was comfortable. However, at the average price of ~88 euro I expected more. For example there is no mini fridge and a kettle in the room. Nowadays, these should be standard equipment for hotels like penta. One more remark, the towels are extremely thin, so you have the choice to dry either your hair or your body. After that the towels is totally damp and useless.
Stayed 5 nights in Mar 2019

8/10 Good

Paul

Liked: Staff & service
Rooms were average, toilet very unclean. Nice area
Stayed 1 night in Dec 2018

8/10 Good

Katarina

Liked: Cleanliness
Stayed 1 night in Oct 2018
Response from Anne Hoffmann on Nov 29, 2018
Liebe Katarina, wir danken Ihnen für Ihren Besuch bei uns und das damit verbundene Interesse an unserem Haus. Lieben Dank auch für Ihre Zeit und die damit verbundene positive Bewertung. Es freut uns sehr, dass Sie sich wohlgefühlt haben und wir mit unserem Konzept Ihren Vorstellungen entsprochen haben. Wir hoffen sehr, Sie ganz bald wieder bei uns im Haus begrüßen zu dürfen. Herzliche Grüße von der Küste und auf ein Wiedersehen Anne Hoffmann Guest Service Manager pentahotel Rostock

10/10 Excellent

Olaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Anne Hoffmann on Nov 29, 2018
Lieber Olaf, wir danken Ihnen für Ihren Besuch bei uns und das damit verbundene Interesse an unserem Haus. Lieben Dank auch für Ihre Zeit und die damit verbundene positive Bewertung. Es freut uns sehr, dass Sie sich wohlgefühlt haben und wir mit unserem Konzept Ihren Vorstellungen entsprochen haben. Wir hoffen sehr, Sie ganz bald wieder bei uns im Haus begrüßen zu dürfen. Herzliche Grüße von der Küste und auf ein Wiedersehen Anne Hoffmann Guest Service Manager pentahotel Rostock

6/10 Okay

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Middle of town opposite the information.
Hotel in the middle of town. Easy parking underneath. Quick check in. Window but no view. No fridge, no coffee/tea. Room ok but not too clean. Leaking plumbing in bathroom. Shower/bathtub.
Stayed 1 night in Nov 2018

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay
The hotel is well located for touring the area. The staff was helpful and pleasant.
Stayed 2 nights in Oct 2018

10/10 Excellent

Ejnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation in buisy port
What a nice hotel and room. Great service and staff . Good location for exploring the city. Highly recommended.
Stayed 1 night in Sep 2018
Response from Anne Hoffmann on Oct 11, 2018
Dear Ejnar, thank you very much for your lovely feedback. We are happy to read that you fully enjoyed your stays with us. We are looking forward to your next visit at pentahotels. Have a brilliant day and kindest regards from Rostock. Anne Hoffmann Guest Service Manager pentahotel Rostock

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Anne Hoffmann on Oct 26, 2018
Lieber Daniel, wir danken Ihnen für Ihren Besuch bei uns und das damit verbundene Interesse an unserem Haus. Lieben Dank auch für Ihre Zeit und die damit verbundene positive Bewertung. Wir hoffen, Sie bald wieder bei uns im Haus begrüßen zu dürfen. Herzliche Grüße von der Küste Anne Hoffmann Guest Service Manager pentahotel Rostock

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from Anne Hoffmann on Oct 26, 2018
Lieber Philip, wir danken Ihnen für Ihren Besuch bei uns und das damit verbundene Interesse an unserem Haus. Lieben Dank auch für Ihre Zeit und die damit verbundene positive Bewertung. Wir hoffen, Sie bald wieder bei uns im Haus begrüßen zu dürfen. Herzliche Grüße von der Küste Anne Hoffmann Guest Service Manager pentahotel Rostock

8/10 Good

ELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Anne Hoffmann on Sep 19, 2018
Lieber Ela, wir danken Ihnen für Ihren Besuch bei uns und das damit verbundene Interesse an unserem Haus. Lieben Dank für Ihre Zeit und die damit verbundene positive Bewertung. Wir hoffen sehr, Sie bald wieder bei uns im Haus begrüßen zu dürfen. Herzliche Grüße von der Küste und auf ein Wiedersehen Anne Hoffmann Guest Service Manager pentahotel Rostock

6/10 Okay

Shubho, Frisco, TX

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Air conditioning was not functioning in the room, elevators and most of the lobbies. These enclosed spaces got ovetheated, stuffy and very uncomfortable.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018
Response from Anne Hoffmann on Jul 24, 2018
Lieber Gast, wir danken Ihnen für Ihren Besuch bei uns und das damit verbundene Interesse an unserem Haus. Lieben Dank auch für Ihre Zeit und die damit verbundene positive Bewertung. Es freut uns sehr, dass Sie sich wohlgefühlt haben und wir mit unserem Konzept Ihren Vorstellungen entsprochen haben. Wir hoffen sehr, Sie ganz bald wieder bei uns im Haus begrüßen zu dürfen. Herzliche Grüße von der Küste und auf ein Wiedersehen Anne Hoffmann Guest Service Manager pentahotel Rostock

10/10 Excellent

Haley, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pentahotel you Superstars
Location is right in the middle of everyone. Such a cool place! We watched the football with many of the locals in the bar which has a tone of comfortable seating and tvs so you have a great view wherever you sit. Had a great time!
Stayed 1 night in Jul 2018
Response from Anne Hoffmann on Jul 22, 2018
Dear Haley, thank you very much for your lovely feedback. We are happy to read that you fully enjoyed your stays with us. We look forward to your next visit at pentahotels. Have a brilliant day and kindest regards from Rostock. Anne Hoffmann Guest Service Manager pentahotel Rostock

8/10 Good

Ieva, Poland

Liked: Cleanliness, staff & service
room 408 17.05.18-19.05.18
+ location very good, room was clean, fast check-in check-out; - room was hot, very weak AC, no mini fridge in the room to keep water or drinks cold, 10 Euro for parking a night, weak WiFi connection.
Stayed 2 nights in May 2018

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location—friendly staff
We came in later in the evening and felt like we were staying in a hotel with no one around—but the other guest were just very quiet and in their rooms. What a delight though when the next morning we realized how perfectly situated the Hotel was! Wow! So close to the town square-excellent location. The staff was very friendly and accommodating
Response from Anne Hoffmann on Apr 17, 2018
Dear Jim, Thank you very much for your lovely feedback. We are happy to read that you fully enjoyed your stay with us. We look forward to your next visit. Have a brilliant day and kindest regards from Rostock, Best Regards from Rostock Anne Hoffmann Guest Service Manager pentahotel Rostock

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation with family and visit old friends.
Perfect location for enjoying the Weihnachtsmarkt but still quiet! Warm and cozy lobby!
Stayed 2 nights in Dec 2017
Response from JFE on Dec 28, 2017
Dear Guest, Greetings from Rostock, in the heart of the city. With pleasure we have read your review to your stay at the pentahotel Rostock. My colleagues take great pride in providing personal service and it is always rewarding to be able to share praise from our guests. We hope that you had a pleasant return journey. Kind regards, pentahotel Rostock Guest Relations Service

6/10 Okay

Jane , B'ham UK

Liked: Staff & service
Hotel in a shopping centre
We stayed in Rostock after a ferry journey from Sweden. The hotel was easy to find and the car park although public was connected to the hotel. Check in was easy and the staff helpful. The hotel itself is attached to a shopping centre which is a little odd walking past shops on the way to your room! The room was spacious if a little spartan, but overall it's a clean budget hotel in a city centre location. Perfect for a quick one night stay. The hotel bar was welcoming and quite funky. Rostock itself doesn't have much to offer in the way of restaurants and bars.
Stayed 1 night in Jul 2017
Response from JFE on Aug 28, 2017
Dear Guest, we are delighted that you enjoyed your stay with us. Thank you for taking the time to review our hotel. We hope to see you soon again in one of our cool & trendy hotels. Kind regards, Jan Eigelshoven General Manager

10/10 Excellent

Renata, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem
Everything was perfect from check in to hotel amenities. The,front desk staff was outstanding. Rooms comfortable and clean.location perfect as it is in the pedestrian zone for shops and restaurants
Stayed 2 nights in Jul 2017
Response from JFE on Aug 10, 2017
Dear Guest, we are delighted that you enjoyed your stay with us. Thank you for taking the time to review our hotel. We hope to see you soon again in one of our cool & trendy hotels. Kind regards, Jan Eigelshoven General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It was good - though not the cheapest hotel I have stayed in.
Stayed 3 nights in May 2017

10/10 Excellent

Carolynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location as well as great place to stay
Really great place to stay very comfortable rooms with really welcoming communal space. Excellent location.
Response from General Manager on Feb 2, 2017
Dear Guest, we are delighted that you enjoyed your stay with us. Thank you for taking the time to review our hotel. We hope to see you soon again in one of our cool & trendy hotels. Kind regards, Jan Eigelshoven General Manager

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in the midst of a great historic town.
Rostock is a beautiful old Hanseatic League town that has been beautifully restored. It was planned as just an overnight stop before catching a cruise ship. It turned out to be a wonderful surprise. Great hotel, excellent food, a town exuding charm.

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Great staff, great location (right by the town center and right by the shopping mall), great facility

10/10 Excellent

Judith B, Tennessee, uSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rostock
Excellent -- the location was wonderful.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from CK on Apr 15, 2016
Sehr geehrter James, wir freuen uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten. Wir hoffen, Sie bald wieder bei uns willkommen heißen zu dürfen. Herzliche Grüße, Anne Hoffmann Front Office Supervisor pentahotel Rostock

10/10 Excellent

Otis

Liked: Cleanliness, property conditions & facilities, room comfort
Response from CK on May 7, 2016
Sehr geehrter Gast, wir freuen uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten. Wir hoffen, Sie bald wieder bei uns willkommen heißen zu dürfen. Herzliche Grüße, Christian Keßler General Manager pentahotel Rostock

8/10 Good

denise

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Sören

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solides neues Penta Hotel mit allem was diese Preisklasse benötigt. Check in könnte optimiert werden (zu lange) Check out bitte fast mit Kartenbox. Zimmer groß mit nettem Design. Eine Ausschilderung von der Einkaufsstraße zum Hotel macht Sinn, da der Eingang verwirrend rechts neben dem Durchgang und nicht unter dem Penta Schriftzug zur Einkaufspassage ist.
Stayed 1 night in Mar 2024