Candlewood Suites Roswell New Mexico, an IHG Hotel

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Overview of Candlewood Suites Roswell New Mexico, an IHG Hotel

Candlewood Suites Roswell New Mexico, an IHG Hotel

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Kitchen
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
4 Military Heights Drive, Roswell, NM, 88201

Explore the area

  • Popular LocationLovelace Regional Hospital10 min walk
  • Popular LocationNew Mexico Military Institute18 min walk
  • AirportRoswell, NM (ROW-Industrial Air Center)16 min drive
  • Popular LocationBottomless Lakes State Park26 min drive

Choose dates to view prices

About this area

Roswell

Candlewood Suites Roswell New Mexico, an IHG Hotel is located in Roswell. The area's natural beauty can be seen at Bottomless Lakes State Park and Spring River Park & Zoo, while Roswell Museum and Anderson Museum of Contemporary Art are cultural highlights. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's quiet location.

What's nearby

  • Eastern New Mexico Medical Center - 8 min walk
  • Lovelace Regional Hospital - 10 min walk
  • New Mexico Military Institute - 18 min walk
  • Anderson Museum of Contemporary Art - 3 min drive
  • Bottomless Lakes State Park - 26 min drive

Getting around

  • Roswell, NM (ROW-Industrial Air Center) - 16 min drive

Restaurants

  • IHOP — 4 min walk
  • Los Cerritos — 4 min walk
  • Red Lobster — 12 min walk
  • Big D's Downtown Dive — 3 min drive
  • Chef Toddzilla's Gourmet Burgers & Mobile Cuisine — 3 min drive

About this property

Candlewood Suites Roswell New Mexico, an IHG Hotel

Hotel in Roswell with 24-hour fitness center and business center
Along with a 24-hour fitness center, this smoke-free hotel has a business center and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 87 rooms feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi and free wired Internet are standard, as are flat-screen TVs with cable channels. Weekly housekeeping is available.
Candlewood Suites Roswell New Mexico, an IHG Hotel offers 87 accommodations with DVD players and safes. 32-inch flat-screen televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Things to do

  • 24-hour fitness center

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from October 19 2021 to November 30 2021 (completion date subject to change). The following areas are affected:
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 1 per stay)
Dogs and cats welcome
2 per room (up to 80 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night (maximum USD 1 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Candlewood Suites NEW MEXICO
Candlewood Suites NEW MEXICO Hotel
Candlewood Suites NEW MEXICO Hotel ROSWELL
Candlewood Suites ROSWELL
Candlewood Suites ROSWELL NEW MEXICO
Candlewood Suites Roswell New Mexico Hotel
Candlewood Suites Roswell New Mexico
Candlewood Suites Roswell New Mexico, an IHG Hotel Hotel
Candlewood Suites Roswell New Mexico, an IHG Hotel Roswell
Candlewood Suites Roswell New Mexico, an IHG Hotel Hotel Roswell

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 239 out of 449 reviews
5 - Excellent 53%
Rating 4 - Good. 136 out of 449 reviews
4 - Good 30%
Rating 3 - Okay. 44 out of 449 reviews
3 - Okay 10%
Rating 2 - Poor. 21 out of 449 reviews
2 - Poor 5%
Rating 1 - Terrible. 9 out of 449 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

3.8/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They were in the middle of renovating the lobby. We were never informed about this construction. We were traveling with friends and there was no place to meet them or gather with them. The room was fine and the staff was nice, but I wouldn't have stayed in a hotel in the middle of construction, especially when there were many other hotels all around us at similar prices.
Stayed 1 night in Oct 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place was very nice and clean. the rooms are big and very clean. I would go back next time I'm in Roswell, NM
Stayed 4 nights in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Very comfortable beds.
Stayed 1 night in Aug 2021

4/5 Good

Stayed 2 nights in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Unfortunately the swimming pool wasn’t working. When I checked in the desk clerk told me about movies that were available, but I wasn’t really paying attention LOL. When I got to the room it was roomy & comfortable but the TV was at the end of the desk and the electrical outlet was covered prohibiting me from plugging in my Fire stick. Hmmm, they have movies available! I enjoyed my overnight stay in a wonderful bed.
Stayed 1 night in Aug 2021