Blizzard has horrible effect on hotels in Roswell.
Posted Dec 31, 2015 on Hotels
We arrived at the Roswell Comfort Inn in Roswell, NM two days after the Goliath Blizzard. Our reservation allowed us to get keys to our room which wasn't ready die to the staff being unable to get to work. We finally convinced one of the staff to allow us access and we made up the room ourselves. This was no problem. The problem was the front desk person who had NO idea how to be friendly. She didn't have the common sense to have staff make up the rooms that were already reserved. She was under duress due to the weather I'm sure, but still, she could have been polite. the following morning there were people sleeping in the lobby, there was not enough food. WE fared well enough; however, others weren't so fortunate. This was a classic example of being unprepared, which was true of all of Roswell, not just the comfort inn. I wouldn't base my review on this hotel. I would hope that in the future the staff would be able to handle the situation with a smile.