Ratings based on 741 Verified Reviews

3.7 out of 5
78% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Gallup NM

Center of town

Posted Nov 9, 2017
Pros: Super clean, neat, no frills but everything you need.
Location: Bars in the shower-bathtub area that older guests could hold on to when entering and leaving the tub
Very clean uncluttered room great mattress firm but with softness great sleep. good insulation against noise from other guests
Comment from Hotel Management
Nov 9, 2017 by JINNY CALKINS , Hotel Management
Thank you Jake for your time and feedback it is greatly appreciated! We are happy you are happy with your stay here come back and see us !
2 out of 5
by A verified traveler

Posted Nov 7, 2017
It's an ok Hotal I guess but needs to be more clean and updated!
Comment from Hotel Management
Nov 7, 2017 by JINNY CALKINS , Hotel Management
Thank you for your time and feedback it is greatly appreciated!
2 out of 5
by A verified traveler from Houston

Kayak gave me a smoking room without asking me

Posted Oct 26, 2017
Pros: Nothing in particular
Cons: Ability (or WILLINGNESS) to control actual room assignments.
Location: Was just a place to sleep for a night. There was a nearby drug store (that means something if you have a broken leg and need pain meds, like I did).
Made my reservation through Kayak and got a smoking room assignment (without asking me - at least I didn't see the option. I was in the Artesia, NM, emer room getting a broken leg stabilized), DI says they cannot change the room assignment from 3rd party reservations. The kid at the front desk sounded like a robot and made no effort to help out with the room. WAS willing to give me a 15% discount on another room WITHOUT refunding my money for the first room. Not impressed. Days Inn, take more charge of your contractual agreements with 3rd party vendors.
Comment from Hotel Management
Oct 30, 2017 by JINNY CALKINS , Hotel Management
Thank you Randy for you time and feedback it is greatly appreciated. We are sorry you are not happy with your stay here. We work hard to make our guest happy. We will look into the issues immediately. We hope that you give us another try in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from West Va

Close to the road

Posted Oct 20, 2017
Our room was a bit noisy to to traffic. Otherwise, nice room for the price.
Comment from Hotel Management
Oct 26, 2017 by JINNY CALKINS , Hotel Management
Thank you for your time and feedback we appreciate you! Come back and see us soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice enough

Posted Oct 2, 2017
The room was ok. They could have vacuumed a lot better. There was no screen on the bathroom window. We did get a smoking room, so when we opened the window, we ended up with flies in our room. The free hot breakfast was good, I had the waffles. One lady got a sneezing attack, and the the hotel worker came over and asked her to move away from the food until she was done. Then got disinfectant out and cleaned the area. I was very happy to see that. All in all, we had a pleasant stay. I would go there again. Also was close to everything.
Comment from Hotel Management
Nov 9, 2017 by JINNY CALKINS , Hotel Management
Thank you for your feedback it is appreciated! We hope to see you again in the near future!
2 out of 5
by A verified traveler

could be better

Posted Sep 23, 2017
Pros: nothing
Room was clean but had smell of some type of room fresher covering up smoke. Halls and corrideors were very dirty trash and cig butts all over place. Desk clerk on check in could careless. No help did not know any info on wifi or location on anyting stay some other place
Comment from Hotel Management
Sep 27, 2017 by JINNY CALKINS, Hotel Management
Thank you for the feedback it is appreciated. We are sorry you are not happy with your stay. We work hard to make our guest happy. Please come back and see us!
4 out of 5
Recommended
for Everyone
by A verified traveler from san diego ca

Posted Sep 19, 2017
Friendly staff. Convenient location. Grocery store too far away. Busy hotel lots of overnight travelers
Comment from Hotel Management
Sep 19, 2017 by JINNY CALKINS, Hotel Management
Thank you Doug for your time and feedback it is appreciated ! We hope to see you again in the near future!
1 out of 5
by A verified traveler

Poor hotel

Posted Sep 16, 2017
Maria was excellent checking us in however the room had a dead bug on the bed, the toilet was broken, and the wall socket didn't work. Also a very poor breakfast buffet, no meat or fruit or even a bagel.
Comment from Hotel Management
Sep 19, 2017 by JINNY CALKINS, Hotel Management
Thank you for your time it is appreciated! We work hard to make our guest happy and we will address this issues you experienced immediately. Thank you for the feedback it is appreciated. Come back and see us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 12, 2017
Cons: I would recommend putting screens on the bathroom window.
Great locations, just across the street from an awesome restaurant. I didn't use the pool, but it looked nice. The internet was a bit slow, but it wasn't an issue. I would stay there again. Very comfortable.
Comment from Hotel Management
Sep 14, 2017 by JINNY CALKINS, Hotel Management
Thank you very much for your time and feedback it is appreciated ! We are happy you are happy we work hard! We hope to see you in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Hawaii

Beyond my Expectation!

Posted Aug 23, 2017
As a Mom traveling alone just to visit my Son was not my priority to go to the five star hotel, what's important to me is the Hotel that is nearest to New Mexico Military Institute. I have no idea what kind of Hotel was that but Whalaa, got the best price... room was clean, impressed of the fresh smell inside the room and the staff are very helpful and welcoming. I highly recommend this Hotel, esp. to those family visiting NMMI...literally it's just across the street. .
Comment from Hotel Management
Aug 25, 2017 by Jinny Calkins , Hotel Management
Thank you very much for your time and feedback we greatly appreciate it! We are very happy you are happy and look forward to having you stay with us in the near future!