Ratings based on 399 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 6, 2017
Room was exactly what I was looking for. Breakfast was good only draw back was a couple dogs who woke me up at about 6am. Guy at the desk was nice enough and staff always smiling.
Comment from Hotel Management
Dec 6, 2017 by Bob, Hotel Management
Thank You for your comments. We hope to see you again. Sincerely, Bob Gutman Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 28, 2017
We unexpectedly needed to stay in Roswell. Our reservation was made a few hours before arrival. It was very easy and was not stressful.
Comment from Hotel Management
Dec 1, 2017 by Bob, Hotel Management
Thank You for your comments. We appreciate your feedback. Sincerely, Bob Gutman Manager
3 out of 5
by A verified traveler

Trip home

Posted Nov 26, 2017
Very loud at night w dogs barking & partyiers. Also so tired of styrofoam products. Please use real players or at least recyclable cardboard products
Comment from Hotel Management
Nov 26, 2017 by Bob, Hotel Management
I apologize for the dogs. We are going to a new coffee distributer in December. No more Styrofoam
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel

Posted Nov 5, 2017
Easy check in young lady was very friendly and helpful. Great breakfast, but need better sitting area not enough room to sit when you have lots of guest eating.
Comment from Hotel Management
Nov 18, 2017 by Bob, Hotel Management
Thank You for your comments. Sincerely, Bob Gutman
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

We’re very happy with the room

Posted Oct 31, 2017
Pros: Our desk clerk was so nice and upgraded us to a suite because of all the trouble checking in. It was Expedia that messed up.
Cons: Problem with Expedia and people who could not speak good English !!!
Location: Nothing we were too tired
very Friendly helpful staff Hotel very clean Nice breakfast
Comment from Hotel Management
Nov 16, 2017 by Bob, Hotel Management
Thank You for your comments. Sincerely, Bob Gutman Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2017
No complaints........Nothing more to add..........
Comment from Hotel Management
Nov 16, 2017 by Bob, Hotel Management
Thank You so much. Sincerely, Bob Gutman Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 9, 2017 on Hotels
5 out of 5
by craig

This traveler left a rating score only Posted Sep 5, 2017 on Hotels
4 out of 5
by Brian

We were NOT abducted

Posted Sep 4, 2017 on Hotels
We stayed in Roswell NM to check out aliens. La Quinta was a good choice. It was clean, in great condition and a good location. The staff was very friendly and helpful.
2 out of 5
by A verified traveler from Austin, Texas

Extremely disappointing!

Posted Aug 17, 2017
Arrival: Welcome mat at entrance stained and hallway carpet had a long visible stain. Room: Hair in bath tub. Room had a musty unpleasant smell. Mattress needed to be replaced. Paint above shower and on bathroom door chipped off. Rust on chrome bath towel holder wall mount.
Comment from Hotel Management
Aug 19, 2017 by Bob, Hotel Management
I apologize for the defects yiou found in your room. I have informed maintenance and he will resolve the issues. Sincerely, Bob Gutman Manager