Ratings based on 616 Verified Reviews

3.8 out of 5
77% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jun 17, 2018
Came here to meet extraterrestrials
5 out of 5
by A verified traveler

Posted Jun 8, 2018
Comment from Hotel Management
Jun 11, 2018 by Tamara, Hotel Management
Thanks!!
3 out of 5
by A verified traveler from Texas

Posted May 25, 2018
This is a good budget-friendly motel trying hard to satisfy its customers. However, the building is very outdated; each room has a window unit installed in the back wall away from the beds. The air conditioner was barely adequate, extremely noisy, and a sign warned us not to set it below 68 degrees or it would freeze up completely. Even at that temperature, we had to request a box fan from the front office to make the room comfortable enough to sleep at night. We were there during a May thunderstorm, so it wasn't even that warm outside. The rooms look shabby just because of the age of the paint, furniture, etc. Also, breakfast was less than satisfying because the only hot food was sausage links and rehydrated eggs; everything else was carb-laden (sugary cereals, muffins, or toast). Didn't notice any fresh fruit, yogurt, or gluten-free items. Finally, they didn't even have real half and half for the coffee, just the nasty dry creamer. On the positive side, the room is nicely equipped with everything you might need: iron/board, fridge, microwave, even blackout curtains. One of our beds were very comfortable and felt like it had a memory foam pad or mattress, but the other bed felt hard and sagged like it had worn-out springs. All in all, the pleasant staff, amenities, and cleanliness of the facility are outweighed by the negatives making it just so-so, but the price was very reasonable.
Comment from Hotel Management
Jun 7, 2018 by Tamara, Hotel Management
We appreciate your extensive feedback and will keep doing all that we can to maintain the property. Thank you for your kind words about our staff and the cleanliness of the hotel. Enjoy the rest of summer!
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

It's ok for the price

Posted May 22, 2018
Decent hotel for the price that has a nice/friendly staff, quiet and accepts pets. It is old, the AC unit was loud and tbe pool wasn't open which was VERY disappointing considering it looked really nice and the weather was almost 100 degrees.
Comment from Hotel Management
May 25, 2018 by Tamara, Hotel Management
Thank you for sharing your feedback and we hope you give us another chance to earn your 100% satisfaction. We agree with you - it was unfortunate that the pool wasn't chemically balanced yet so that it could be open. We always target for it to be ready for the Memorial Day weekend so anything sooner than that is a plus! Thanks again and take care.
4 out of 5
Recommended
for Everyone
by A verified traveler

would stay again

Posted May 16, 2018
though on a busy street , if was far enough back to be quiet. has a Grassy Picnic center court yard. Staff was helpful and polite. ..kept getting a hint of Petticoat Junction. family like . i have a Bug rating system and "A" is the best ( 0 -3 pests ) the Roadway Inn got that A. TV worked , Frig worked, Air worked. great price
Comment from Hotel Management
May 18, 2018 by Tamara, Hotel Management
We appreciate your awesome, detailed review you've chosen to share with us and other potential guests. It was our pleasure to have you stay with us and we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Great location

Posted Apr 13, 2018
Had a wonderful stay, with no problems. Everything was nearby, and staff was very nice and helpful.
Comment from Hotel Management
May 9, 2018 by Tamara, Hotel Management
We are so glad that you were 100% satisfied with your stay with us. We look forward to serving you again should you return to Roswell. Stay cool!
3 out of 5
by A verified traveler from Salt Lake

In town for a conference

Posted Apr 9, 2018
Flew into Roswell for a conference in nearby Lincoln, I just needed a bed for a couple nights and this fit the bill. The first night I had to deal with inconsiderate neighbors who ran their car sound system for too long and then were going in and out, slamming doors till almost midnight. Second night was quieter. Staff was always friendly and helpful. Room was clean. It was what I expected.
Comment from Hotel Management
Apr 9, 2018 by Tamara, Hotel Management
I am very sorry to hear about the neighbors being inconsiderate. It was our pleasure to offer a clean room with friendly staff. We hope for another chance to earn your complete satisfaction.
5 out of 5
Recommended
for Everyone
by A verified traveler from Easton, MD

Nice hotel. Very clean and well maintained.

Posted Apr 5, 2018
Pros: Up-to-date.
Cons: Nothing.
Location: Good location. Easy to get to.
There was plenty of parking, free Wifi, etc. We left very early and so missed the free breakfast.
Comment from Hotel Management
Apr 6, 2018 by Tamara & Staff, Hotel Management
Thank you for sharing your opinion of your stay with us. I am so glad that you enjoyed your stay with us. It is our hope that you choose us again if you return to Roswell!
4 out of 5
by A verified traveler

Posted Mar 20, 2018 on Hotels
Comment from Hotel Management
Mar 26, 2018 by Tamara, GM, Hotel Management
We appreciate you taking the time to provide us with your feedback! We hope to see you again should your travels bring you back through Roswell.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 12, 2018
The hotel was easy to find. The staff was very friendly and clean comfortable beds.
Comment from Hotel Management
Mar 26, 2018 by Tamara, Hotel Management
Thank you for sharing your experience. We will keep working hard to earn reviews like yours!