Ratings based on 169 Verified Reviews

3.5 out of 5
55% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 16, 2017
FAcility aS very satisfactory for an overnight stay
2 out of 5
by A verified traveler from Tucson, AZ

Staff was a joke, sad property

Posted Aug 30, 2017
Cons: Teach your staff the difference between a router and modem and what their functions are, and how to properly reboot your wi-fi. Fabreeze the rooms.
Indoor pool was clean, unheated, too cold to use. Spa was clean and as cold as the pool. No hi-speed internet as advertised. Upon arrival the wi-fi had great signal, the modem was not connecting to the internet. I tried to explain this to the staff, she said she would reset the router ( too bad she could not understand when I told her resetting router would not be enough). I went through this conversation with the night staff, the morning staff, the day "manager" all with no avail.We never got any real connection the 3 days we stayed. Staff does not know how to do their job. The room was in need of small repairs, towel racks missing bars, chips in the walls, etc. ; all small things that would have taken less than an hour to repair. This was the same in all three rooms for my group. I could understand this if they had no other rooms available, but there was only one other room occupied when we arrived. For the lousy service we received, the lack of amenities that were supposed to be available, and the disrespect I was given by staff, I promise I will not ever return to this property and I highly recommend you don't waste your time if you need a reliable internet for work.
4 out of 5
by Sofia

This traveler left a rating score only Posted Aug 11, 2017 on Hotels
3 out of 5
by A verified traveler

Decent for an overnight stay

Posted Aug 9, 2017 on Hotels
Decent place for an overnight stay. Free breakfast was not very great. Smoking & non-smoking rooms on same floor so if you can't handle smoke just be aware.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 8, 2017 on Hotels
3 out of 5
by Danny

stay

Posted Aug 8, 2017 on Hotels
the room was just alright. the tub would creek when you step in it, and when you move around in it.
2 out of 5
by rick

Posted Aug 7, 2017 on Hotels
Had stains on the sheets the first room we were given This place was dirty inside and out
5 out of 5
by Darius

Been here two years in a row

Posted Jul 30, 2017 on Hotels
Great stay! Will be back!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 24, 2017 on Hotels
3 out of 5
by A verified traveler from NM

Housekeeping could be better.

Posted Jul 5, 2017
Pros: The room was very open and spacious. Location was easy to find and close to all things to do.
Cons: Better housekeeping would be nice.
I arrived late to find no-one at the front desk. After waiting about ten minutes, I had to find the attendant, who was sitting outside and had watched me walk in. The room was relatively clean, but all of the table and nightstand surfaces had sticky cup rings on them. After use of the shower, housekeeping did not remove the used washcloth for the entire 5 night stay.