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Reviews of Burg-Hotel Relais du Silence

Burg-Hotel Relais du Silence
Klostergasse 1-3, Rothenburg ob der Tauber, BY

Reviews

9.8

Exceptional

Rating 10 - Excellent. 316 out of 371 reviews" "
Rating 8 - Good. 51 out of 371 reviews" "
Rating 6 - Okay. 4 out of 371 reviews" "
Rating 4 - Poor. 0 out of 371 reviews" "
Rating 2 - Terrible. 0 out of 371 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rhonda Wright

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otto and his family were awesome hosts. Close to everything, definitely do the walk around the wall if weather permits. The room and bed were really comfortable.
Stayed 2 nights in Mar 2024
Response from GBK on Mar 24, 2024
Thank you very much for your recent visit and the wonderful review. We would love to meat you again at our hotel. Gabriele Berger-Klatte

10/10 Excellent

Selvie

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained place. Walking distance to shops and restaurants
Stayed 2 nights in Dec 2023
Response from GBK on Dec 26, 2023
Thank you very much for your recent visit and your kind comment. It is a pleasure to read that you enjoyed your visit. Gabriele Berger-Klatte

10/10 Excellent

Elmer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent iconic hotel in the historic walled Medieval city. The room was beautiful and spacious and nicely appointed.
Response from GBK on Dec 26, 2023
Thank you very much for your lovely comment and your recent visit. We would love to welcome you again at our hotel. Gabriele Berger-Klatte

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my favorite hotel during this adventure! Our proprietor was so wonderful and sweet! My room was fabulous with an incredible view! Loved the whole experience and was sorry to have to leave.
Stayed 2 nights in Dec 2023
Response from GBK on Dec 22, 2023
Dear Patti, thank you for your recent visit and your nice review. We are happy to read that you enjoyed your stay. We hope to meat you again in the future. Gabriele Berger-Klatte

10/10 Excellent

Warren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Gorgeous, warm, comfortable room with large bathroom. Staff was lovely at every level.
Stayed 2 nights in Dec 2023
Response from GBK on Dec 26, 2023
Thank you very much for your recent visit and for your time to write such a lovely comment about our hotel. Gabriele Berger-Klatte

10/10 Excellent

Cassandra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Rothenberg is not a easy place to park and this hotel has parking spaces which makes visiting Rothenburg for more than a day trip feasible. Friendly staff, really felt like we were guests visiting friends and family in their home, not a hotel space or generic feeling. Very quaint and lots of character. Would stay here again. Wish we would have stayed longer!
Stayed 1 night in Oct 2023
Response from GBK on Nov 10, 2023
Thank you very much for your lovely review and your kind words. We would love to welcome you again at our hotel. Gabriele Berger-Klatte

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from GBK on Nov 6, 2023
Vielen Dank für Ihren Besuch und die tolle Bewertung. Wir würden uns sehr freuen, wenn wir Sie wieder in unserem Hotel begrüßen könnten. Gabriele Berger-Klatte

10/10 Excellent

rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
This place was amazing! So clean, friendly and staff was so kind and helpful! Rooms were large and beautiful! Location fantastic!
Stayed 2 nights in Oct 2023
Response from GBK on Oct 23, 2023
Dear Rebecca, thank you very much for your recent visit and the lovely comment. It makes me very happy to read that you enjoyed your stay at our hotel. Gabriele Berger-Klatte

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otto is a perfect gentleman could not do enough to help. Beautiful old school charm from him, the hotel and the town.
Stayed 1 night in Oct 2023
Response from GBK on Oct 11, 2023
Thank you very much for your recent visit and your wonderful comment. We would love to welcome you again at our hotel. Gabriele Berger-Klatte

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most delightful and beautiful place we stayed in all of Bavaria!
Stayed 1 night in Sep 2023
Response from GBK on Sep 30, 2023
Thank you very much for your visit and the great review. I hope to see you again. Gabriele Berger-Klatte

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 1 night in May 2023
Response from GBK on Jun 29, 2023
Thank you for your visit and your comment. Gabriele Berger-Klatte

10/10 Excellent

Jane

Traveled with partner
Liked: Property conditions & facilities
The hotel is absolutely lovely. The view is breathtaking and the man who owns the hotel is kind and genuine. I wholeheartedly recommend it.
Stayed 2 nights in May 2023
Response from GBK on May 26, 2023
Thank you so much for your recent visit and the wunderfull comment. We would be happy to welcome you again at our hotel. Gabriele Berger-Klatte

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel that felt like a B&B. Quiet area but with easy walk to the main square. Friendly staff and the breakfast was delicious with beautiful views above the city wall.
Stayed 2 nights in Apr 2023
Response from GBK on Apr 17, 2023
Thank you very much for your visit and the lovely review. I am happy that you enjoyed your stay at our family apartment and hope to see you again

10/10 Excellent

Maryann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful!
At the end of a quiet street, sits this beautiful hotel. The location is perfect. Not a bad view from any guest room. The rooms are nice sized and very clean. As others have mentioned, there is no lift, but the beauty of this hotel makes it worth it. Make sure to book a taxi prior if arriving or leaving by train. It is not a long walk to the hotel, but the cobblestone streets are not good on luggage wheels. Beautiful hotel, beautiful city! Enjoy your visit.
Stayed 1 night in Dec 2022
Response from GBK on Dec 27, 2022
Thank you very much for your visit and the great review with the nice pictures. Yes, there is no elevator, but we also offer rooms or a suite on the ground floor and first floor. Gabriele Berger-Klatte

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is magical! We love bed and breakfasts. It did not disappoint!
Stayed 1 night in Dec 2022
Response from GBK on Dec 23, 2022
Thank you very much for your visit and the great review. Gabriele Berger-Klatte

10/10 Excellent

michael, cary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to have met Otto and learn of his family history and connection to Rothenburg.
Response from GBK on Dec 23, 2022
Thank you very much for your recent visit and your great review. Greetings also from Otto. Gabriele Berger-Klatte, Otto's daughter.

10/10 Excellent

Carol

Stayed 1 night in Sep 2022
Response from GBK on Oct 6, 2022
Thank you very much for the great review and your visit. Best greetings to you from all the staff and the Berger-Klatte-Family

10/10 Excellent

Charles, Tapan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Lovely hotel in a beautiful quiet part of town , we very much enjoyed our stay there !
Stayed 1 night in Sep 2022
Response from GBK on Sep 9, 2022
Thank you very much for your recent visit and your lovely comment. Gabriele Berger-Klatte

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is everything we imagined a Rothenberg hotel to be: perfect location; perfect appearance and atmosphere; large themed room with outstanding view of the valley; excellent and tasty breakfasts; helpful and friendly staff. 5 stars!
Stayed 2 nights in Jul 2022
Response from GBK on Sep 9, 2022
Thank you very much for your visit and your lovely comment. Gabriele Berger-Klatte

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay, right on the city wall, just down the street from St. Jakob church and near the main square.
Stayed 3 nights in Apr 2022
Response from GBK on Apr 28, 2022
Thank you very much for your visit and the lovely review. It is nice to read that you had a great stay at our hotel. I hope to see you again. With best regards, Gabriele Berger-Klatte

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

David

Stayed 5 nights in Oct 2021
Response from GBK on Oct 15, 2021
Thank you very much for your visit. I am happy to read that you enjoyed your stay at our hotel completely. Please visit our hotel again.

10/10 Excellent

Hilda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place! Excellent service from Otto! Excellent location! Felt like home in Germany!
Stayed 2 nights in Aug 2021
Response from G on Sep 5, 2021
Thank you so much for your visit and the great comment. We are happy that you liked what we offer in our very special hotel. Please visit us again.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heavenly Couples Getaway
The gentleman running the hotel was absolutely delightful. Attentive and cordial and very helpful. Location was ideal but also slightly off the beaten path which we loved. Accommodations were outstanding and breakfast was excellent.
Stayed 1 night in Jun 2021
Response from Gabriele Berger-Klatte on Jun 22, 2021
Dear Jeffrey, thank you so much for your recent visit and for your outstanding review which describes exactly what we offer. We hope to welcome you again in the future. It was a pleasure to have a very very pleasant guest like you at our hotel. With best regards, Gabriele Berger-Klatte

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Gabriele Berger-Klatte on Dec 16, 2019
Thank you very much for your comment. We hope to see you again. Gabriele Berger-Klatte

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Peronable, available, helpful, good recommendations. I cannot say enough good about them. Beautiful old building in great location. Breakfast was great. Parking was surprisingly good within the walled city. Our car was just outside the door. My only hesitation is that there is no elevator. That is understandable given the age of the building but carrying heavy suitcases up three floors was a trial.
Stayed 2 nights in Dec 2019
Response from Gabriele Berger-Klatte on Dec 16, 2019
Thank you for your comment. We also offer rooms on ground floor or first floor and we also offer to call a porter who helps with luggage

10/10 Excellent

Michael, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very charming and the staff is incredibly helpful. We checked in rather late and, rather than have my elderly parents climb several stairs, the man who checked us in offered a free upgrade (unprompted). Thoughtful details made this a very special visit.
Stayed 1 night in Nov 2019
Response from Gabriele Berger-Klatte on Dec 10, 2019
Thank you very much for our visit. We enjoyed meeting you and your parents. We hope to see you again. With best regards, Gabriele Berger-Klatte

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I enjoyed our stay at the Burg Hotel. I was in a great location and had a large well decorated room. The premiere thing about the hotel was the staff. Otto the manager was Old World service with courtesy, attentiveness, and very helpful with all our questions. He gave some recommendations that were very helpful and saved us much time looking for the sites in Rothenburg.
Stayed 2 nights in Nov 2019
Response from Gabriele Berger-Klatte on Nov 12, 2019
Thank you for your visit and your great comment. I hope to see you again. With best regards, Otto

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot
We stayed one night at the hotel and found it to be a convenient location in a quiet area of the old town. The breakfast was nice and in a room with an astounding view of the adjacent countryside. The proprietor was very cordial and helpful.
Stayed 1 night in Oct 2019
Response from Gabriele Berger-Klatte on Nov 5, 2019
Thank you very much for your visit and for your nice comment. We hope to see you again in the future. In Autumn, the view to the valley is really nice, but also in spring when first green leaves come out is is amazing.

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019
Response from Gabriele Berger-Klatte on Oct 31, 2019
Vielen Dank für Ihre Bewertung. Mit freundlichem Gruß, Gabriele Berger-Klatte

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Gabriele Berger-Klatte on Oct 26, 2019
Thank you very much for your visit and your score. With best regards, Gabriele Berger-Klatte

10/10 Excellent

ashok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Gabriele Berger-Klatte on Oct 25, 2019
Thank you very much for your reservation and your nice comment. We hope to see you again. With best regards, Gabriele Berger-Klatte

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel was a rewarding and pleasurable experience. We were greeted so warmly and treated with genuine care.
Stayed 1 night in Oct 2019
Response from Gabriele Berger-Klatte on Oct 24, 2019
Thank you very much for your visit and your great review. We hope to see you again. With best regards Gabriele Berger-Klatte

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2019

10/10 Excellent

Ho Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience with joys
Nice, helpful and friendly staff. Quite environment and buffet breakfast is of high quality. Parking space provided as well.
Stayed 1 night in Oct 2019
Response from Gabriele Berger-Klatte on Oct 22, 2019
Thank you very much for your visit and your great comment.

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally amazing! The hosts were so accommodating and friendly. Sure hope we can come back someday! Plus Rothenburg is a dream!!
Stayed 3 nights in Oct 2019
Response from Gabriele Berger-Klatte on Oct 15, 2019
Thank you for your visit and your great review. We hope to see you again. With best regards, Gabriele Berger-Klatte

10/10 Excellent

Charles/June, Atlanta, Georgia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel with fabulous views. Our room was very spacious; bathroom beautiful, sitting room and bedroom with lovely canopy bed. Breakfast was lovely and delicious. Fresh made carrot and ginger smoothie, freshly made eggs, plus all the meats, cheeses, cereals, jams, fruit. Truly a feast. And served on lovely china. The staff is wonderful . Would absolutely stay here again.
Stayed 2 nights in Oct 2019
Response from Gabriele Berger-Klatte on Oct 8, 2019
Thank you very much for your visit and your great review mentioning our china, which was the first item I bought for the hotel when I started Burghotel 40 years ago. For me it is as precious as Royal Doulton with the handpainted perywinkles is for Hyazinth (assuming you know the show "Keeping up Appearances). Hope to see you again. Gabriele Berger-Klatte

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is charming and the staff is very attentive. It’s located in the heart of old Rothenburg
Stayed 2 nights in Oct 2019
Response from Gabriele Berger-Klatte on Oct 7, 2019
Thank you for your great comment. What a pitty that you wrote this as Anonymous Gabriele Berger-Klatte

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good sunset view on the top floor. The breakfast was delicious and the staff was helpful. It’s centrally located and we could stroll along the village easily.
Stayed 1 night in Sep 2019
Response from Gabriele Berger-Klatte on Oct 2, 2019
Thank you for your nice comment. We hope to see you again. With best regards, Gabriele Berger-Klatte

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love this place. It is family run and very tastefully updated. We highly recommend it.
Stayed 1 night in Sep 2019
Response from Gabriele Berger-Klatte on Sep 29, 2019
Thank you very much for your visit and your great comment. Hope to see you again. With best regards, Gabriele Berger-Klatte

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great choice if you want to stay within the old town. Very friendly staff. Very good value
Stayed 1 night in Sep 2019
Response from Gabriele Berger-Klatte on Sep 27, 2019
Thank you very much for your visit and your great comment. Gabriele Berger-Klatte

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our favourite hotel on our recent trip. Great location, unique and beautiful rooms, views, amazing staff, great breakfast, quiet and peaceful. Parking for the car. Highly recommended..
Stayed 2 nights in Sep 2019
Response from Gabriele Berger-Klatte on Sep 25, 2019
Thank you very much for your great review. Gabriele Berger-Klatte

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the hotel is amazing. The gentleman at the check in was so nice. It's such a charming hotel. I definitely recommend this hotel.
Stayed 1 night in Sep 2019
Response from Gabriele Berger-Klatte on Sep 22, 2019
Thank you very much for your visit and your nice comment. Yes, Otto is a gem at the reception. We hope to see you again. Gabriele Berger-Klatte

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We can’t say enough good things about this hotel. It’s just perfect. Easy parking, right in town, outstanding hosts. Go there.
See, just beautiful
Parking right next to the door.
Stayed 1 night in Sep 2019
Response from Gabriele Berger-Klatte on Sep 16, 2019
Thank you very much about your great comment. We hope to see you again. With best regards, Gabriele Berger-Klatte

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay ate at there restaurant all 3 nights it was so good
View from our fourth floor room
Stayed 3 nights in Sep 2019
Response from Gabriele Berger-Klatte on Sep 16, 2019
Thank you very much for your stay and your great comment about our restaurant. We hope to see you again. With best regards, Gabriele Berger-Klatte

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Gabriele Berger-Klatte on Sep 8, 2019
Thank you very much for your great review. With best regards, Gabriele Berger-Klatte

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Gabriele Berger-Klatte on Sep 4, 2019
Thank you very much for your visit and the score. With best regards, Gabriele Berger-Klatte

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel. Friendly staff, excellent location., food and atmosphere. Loved our stay
Stayed 1 night in Aug 2019
Response from Gabriele Berger-Klatte on Aug 31, 2019
Thank you very much for your visit and the great review. Gabriele Berger-Klatte

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcomed by a wonderful staff and given a ton of personal service. Beautiful location, great location and breakfast was delicious for 10 euro a person.
Stayed 1 night in Aug 2019
Response from Gabriele Berger-Klatte on Aug 27, 2019
Thank you very much for your visit and your visit. Hopefully you can come again. With best regards, Gabriele Berger-Klatte

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has exceptionally beautiful and convenient walking distance to town. Otto, the owner could not have been nicer. I highly recommend this hotel to anyone visiting Rothenburg.
Stayed 2 nights in Aug 2019
Response from Gabriele Berger-Klatte on Aug 22, 2019
Thank you for your visit and your nice review. We hope to see you again. Greetings from Otto and Otto's daughter