Ratings based on 88 Verified Reviews

4.1 out of 5
65% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful

Posted Oct 21, 2017
Pros: The owner and her staff were so friendly and helpful. Quiet. Comfortable.
My cousin and I both got rooms at this charming small hotel. It's behind the walls of the medival town of Rothenburg, with no shortage of resturants and beer seconds away. I'm not that big on reviews or recommendations, but this hotel felt like I was back at my parents house with a delicious Easter breakfast waiting for me!!
Comment from Hotel Management
Nov 7, 2017 by Marion Beugler, Hotel Management
Herzlichen Dank für Ihren Besuch und die tolle Bewertung. Ihre Meinung ist uns sehr wichtig. Wir freuen uns auf ein Wiedersehen. Marion Beugler & Rosenteam
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington State

Nice hotel, close to main Plaza.

Posted Oct 8, 2017
Pros: Location and staff. Morning breakfast was great and complete.
Location: Near plaza and inside first set of city walls.
Staff was very friendly. Hotel is clean and a great spot to explore Rothenburg without noise of complete plaza.
Comment from Hotel Management
Nov 9, 2017 by Marion Beugler, Hotel Management
Herzlichen Dank für Ihren Besuch und die tolle Bewertung. Ihre Meinung ist uns sehr wichtig. Wir freuen uns auf ein Wiedersehen. Marion Beugler & Rosenteam
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 7, 2017
Great hotel friendly staff - restaurant good - breakfast staff very friendly and accomodating
Comment from Hotel Management
Nov 9, 2017 by Marion Beugler, Hotel Management
Herzlichen Dank für Ihren Besuch und die tolle Bewertung. Ihre Meinung ist uns sehr wichtig. Wir freuen uns auf ein Wiedersehen. Marion Beugler & Rosenteam
5 out of 5
Recommended
for Everyone
by A verified traveler from British Columbia, Canada

Amazing time in Rothenburg ob der Tauber

Posted Oct 1, 2017
Pros: Everything!! It was a great experience to stay at such a friendly and warm place. Marion is amazing!
Cons: Not a thing!
Location: Perfect location and the town is small enough and very quaint that you can walk and see everything.
We were welcomed by Marion and Diamond the dog upon arrival. Everyone was super friendly and helpful. The rooms were very clean and big and the breakfast that was included offered many items to eat. It was so much fun to stay here and a perfect location to walk everywhere. I would highly recommend this hotel to anyone.
Comment from Hotel Management
Oct 4, 2017 by Marion Beugler, Hotel Management
Herzlichen Dank für Ihren Besuch und die tolle Bewertung. Ich werde Diamond von Ihnen knuddeln. Wir freuen uns schon auf Ihren nächsten Besuch. Bis dahin wünschen wir Ihnen alles Gute. Marion Beugler & Rosenteam
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful landscape

Posted Sep 22, 2017
Pros: Inside the wall of the medieval city. cottage feel. Excellent hostess. Very quiet. Close to Inexpensive parking outside the wall.
Location: Rothenburg tours and shopping
Very comfortable stay in a historic city. Very quiet. Breakfast was simple but pleasing. The hostess spoke very good english and was fun to talk with.
Comment from Hotel Management
Oct 4, 2017 by Marion Beugler, Hotel Management
Herzlichen Dank für Ihren Besuch und Ihre gute Bewertung. Ihre Meinung ist uns sehr wichtig. Marion Beugler & Rosenteam
1 out of 5
by A verified traveler from London

Very very bad treatment!

Posted Sep 5, 2017
When I initially booked this hotel, I was supposed to travel there as an individual. When my friend asked to come along, I asked Expedia to make a request to the hotel. I had originally booked it as a double room for single use. Expedia informed me that the hotel had agreed for an additional person, at no extra cost. I had specifically asked if there was any additional cost, and Expedia informed me there was not. When my friend and I arrived as the hotel, we were of course shocked when asked to pay an additional charge for the extra person! When I tried to explain that Expedia had not informed us of the additional charge, the woman at the front desk, Marien, became very angry. She turned red in the face and raised her voice. She made it very clear she did not want to listen to my explanation and neither did she believe that there was a misunderstanding with Expedia. She implied, in her attitude towards us, that we were trying to be dishonest. I found this extremely offensive as a seasoned traveler who always pays her way. My friend and I were also quite shocked at how angry Marien got, and the rage she went into. She complained, at that time, that Expedia, whose employees are in India, were calling her at 2am to try and change my booking. It was quite a scary experience to see her so incensed, even when we were not refusing to pay the extra charge. I wonder what would have happened, had we refused altogether to pay the extra charge!
Comment from Hotel Management
Sep 11, 2017 by Marion Beugler, Hotel Management
Sie hatten ein Einzelzimmer gebucht und sind mit 2 Personen angereist. Es sollte verständlich sein, dass dann ein Aufpreis fällig wir. Sie haben gesagt Sie zahlen das nicht, obwohl ich es Ihnen mehrfach erklärt habe. Ich habe lediglich keinen Sinn darin gesehen, Ihnen das noch 10 mal zu erklären. und deswegen aufgehört zu reden. Des weiteren haben Sie meine Kolleginnen und mich 3 Tage lang schikaniert. Selbst die anderen Gäste ( Stammgäste ) fühlten sich bereits durch Sie belästigt. Es würde uns freuen Sie nicht wieder bei uns begrüßen zu müssen, aber davon gehen wir aus. MFG Marion Beugler
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Lots of character

Posted Sep 2, 2017
We really enjoyed being close to the center of town but not right in it. The hotel is charming and interesting. Breakfast was great with lots of choices. Marion was very helpful, especially after we left an article behind. Thanks!
Comment from Hotel Management
Sep 13, 2017 by Marion Beugler, Hotel Management
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.
4 out of 5
by Luki

Posted Aug 30, 2017 on Hotels
Helpful people, pretty interior, good location
Comment from Hotel Management
Sep 11, 2017
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.
4 out of 5
by Kelli

Posted Aug 14, 2017 on Hotels
Rothenburg ob der Tauber is a must on your German tour. This medieval town is gorgeous and caters to tourists. Our hotel was lovely and in a good location. However we stayed in the newly renovated Gust House in the back and iit did not have internet service as advertised.
Comment from Hotel Management
Aug 19, 2017
Die Telekom verlegt gerade die neue Breitband und Glasfaser Technologie, wie sie vielleicht an der Baustelle gesehen haben. Leider kommt es hierdurch seit Wochen zu Problemen mit dem Internet, teilweise auch dem Telefon. Wir hoffen alle, dass sie bald fertig sind und es dann besser funktioniert als zuvor. Herzliche Grüße Marion Beugler & das Rosenteam
3 out of 5
by A verified traveler from Pakistan

Posted Aug 11, 2017
Pros: Location
Cons: Hotel reception closed early evening. So u r at ur own if u need anything. Rooms have few amenities. No tea coffee/ tea making arrangements.
Location: Great location. U can walk along town perimeter wall which is not far. U can also take a walking trail around city wall from the rear of the hotel.
A small hotel with very basic facilities. Not a lot of amenities in the room or the hotel itself which is more like a hostel or bed and breakfast. It however is on a relatively quiet street. Parking was not an issue as u could park on the road in front. City centre is a short walk up the street which also had quite a few cafes and souvenir shops.
Comment from Hotel Management
Sep 20, 2017 by Marion Beugler, Hotel Management
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig. Herzliche Grüße Marion Beugler & Rosenteam