Ratings based on 256 Verified Reviews

4.7 out of 5
93% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Good value for money

Posted Nov 27, 2016
This hotel is a good value for the money you pay. It is located right in the center - close to all attractions (short drive to wai-o-tapu). However, it is a bit dated. Beds are sagging too low - I did not sleep well. If you get a room with outside hot tub, beware of neighbors - you can hear them (we did not sleep till 3am). Staff is friendly and trying to do the best they can. Front desk person was nice giving us complementary spa treatment.
3 out of 5
by A verified traveler

Posted Nov 26, 2016 on Hotels
Nice, clean apartment. Bedroom upstairs was extremely hot, which made it difficult to sleep.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Plymouth

Quality Motel

Posted Nov 18, 2016 on Wotif
Pros: Central to everything, spacious and clean.
Cons: Wifi was very slow
Location: Central to everything
I arrived to my motel feeling very weary after a long drive. Lovely man at reception was warm and friendly and asked what I would like to know about Rotorua and the attractions. The room I had booked was large, spacious and very clean with lots of windows which we're glazed so I could see out but did not have too worry about people seeing in. Was the most comfortable stay and I will be recommending this motel and staying here again. Only small negative was the Wifi was very slow.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 14, 2016 on Hotels
5 out of 5
by A verified traveler

Great stay

Posted Nov 11, 2016 on Hotels
AnnMarie and Michael at the desk were most welcoming. We had a short but lovly stay with them
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Posted Nov 7, 2016
Pros: Nice big, comfy and clean room. Comes with a private outdoor spa attached to room.
Cons: No complains at all. We stayed 3 nights and the rooms are made and cleaned every morning.
4 out of 5
by A verified traveler

Nice location

Posted Nov 1, 2016 on Hotels
Nice place in need of modernisation especially the bathroom and shower. A little dark and dated. Mike the owner was great, very friendly and informative. A charming man! I can see that he is working through the rooms to improve standards.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 27, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 26, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from R

Great central motel

Posted Sep 30, 2016 on Wotif
This motel is situated centrally so that made it easy to get to town and other tourist attractions in Rotorua. The staff were extremely helpful and friendly!