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"Staff is very friendly "

"Loved this place! Stayed in a family cabin. Comfortable roomy, clean and best of all quiet! The receptionist helped us out with all requests, what a gem! Recommend this to everyone!!"

"Handy and convenient to the function we attended "

"Amazing boutique hotel with the best service and lovely rooms. I was so excited to have complementary access to bikes. Our host had superb recommendations. We had a tour that had an early start so they brought breakfast to our room the night before. Our room had an amazing patio that was private with beautiful surroundings. Hotel is clean and smells great and they had a lovely selection of teas and hot drinks and a reception time. Love this place. "

"I know that most of the hotels in Rotorua are old, so considering this, Novotel is located very well. It's an old hotel, but the rooms were clean, the staff were friendly, and the breakfast was fine. It depends on the person, but the mattresses and pillows in the room were too soft for me, who prefer a firm mattress."

"ok"

"Perfect for out of city centre stay"

"Very nice room, easy parking and nice location. "

"Spacious, comfortable room. Shower over bath."