Nice hotel not what I thought a Copthorne would be
Posted Jan 9, 2017
The room decor is very outdated (I was expecting much more up to date with the Copthorne name). The front reception area is spacious and nice.
The room we had was fine, a few bits and pieces of old receipts/rubbish under beds, behind side drawers etc is why the lower rating for cleanliness.
The 4 single chairs in the lounge area were OK, nothanks very comfy and considering there was only beds for 2 people I don't understand the need for 4 single chairs - one of which was broken.
There was no bath mat when we first arrived and i got handed 2 cakes of soap as i walked in the room (they were cleaning the room next door). Bed was comfy. Carpet had many burn holes and was very worn.
Staff on front desk were lovely and accommodating, staff in the restaurant and bar were great too (we had breakfast and dinner there).
Pool was a perfect heat and the spas were lovely to have there as well.
Over all, I would stay here again. Nothing horrible, just always room to grow and improve