Ratings based on 99 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Sydney
Nice location with great staffPosted Jun 23, 2017
From the minute you arrive the staff here are very attentive and make you feel welcome. The location is quiet, tranquil and just a short drive into Rotorua. A good place for a relaxing break or touring the surrounding area.
Welcoming retreatPosted Feb 7, 2017 on Hotels
Very friendly couple who were the owners greeted us upon driving in. Clean and comfortable space. Loved the jet tub after a long day of site seeing.
by A verified traveler from US
Beautiful and generally quiet settingPosted Nov 8, 2016
Pros: Location near to Lake Rotorua, although almost 20 minutes by car from the city of Rotorua
Cons: Consistency of service, noisy at times, poorly fitting doors with gaps, small staff struggle to keep maintained, a bit pushy with tours & trips
Location: Plenty to do in Rotorua, staff are generally very helpful in arranging tours and activities to fit your schedule.
Rather difficult to find, but well located with spacious grounds and a view of the nearby lake with generally very helpful service.
Comment from Hotel Management
Jul 14, 2017 by Patrick, Hotel Management
Kia Ora J, thank you for sharing your comments with us. We are passionate about our little town of Rotorua and we are eager to let our guests experience what we love about it. We are not affliated with any of the tours or sightseeings in any way and we are sorry if it comes across as pushy. We hope you had a great time in Rotorua and look forward to hosting you again in the near future. Warm regards from the Hamurana Lodge team, Patrick Lodge Manager
for Everyoneby A verified traveler from USA
lovelyPosted Oct 15, 2016
Location: hot springs, photography, dining, museums, walking
Brilliant and friendly hosts! Terrific breakfast, spacious room, pastoral, serene location. One issue: the mattress is old and lumpy, needing replacement. Other guests we spoke to agreed. We loved our hosts, Patrick and Eimer, so friendly and accommodating! We had a great stay!
by Rohan from Canada
Absolutely fantastic property and service!Posted Jul 26, 2016 on Hotels
We stayed at Hamurana in July 2016 which is the low season. Upon arrival we were given a very warm welcome by Thomas who was extremely professional, friendly, knowledgeable and thoughtful. The small touches like showing us the property and the room and offering us a cup of tea made it feel like we had arrived home. The estate that Hamurana lodge is on is lush with flora and fauna and very quiet. Thomas made sure we were comfortable throughout and he was there first thing in the morning to serve breakfast which was scrumptious! We only stayed 1 night and wished we had stayed longer.
by Duncan from Tauranga
Hamurana Lodge is a slice of paradisePosted Jun 12, 2016 on Hotels
We had an amazing time. As we pulled up to the door we were greeted by a friendly bell boy who showed us to our room and explained everything we needed to know, he also parked our car and bought our bags up to our room. There was quiet jazz music playing in the room when we got there and we had a view of the lake from our window. The room came with complimentary breakfast which was lovely, hot croissants, cheese, cold meats, cereal, fruits, juice etc. The premises is fairly old but in nice condition, we had a really wonderful time and felt really taken care of. Highly recommended for couples wanting a romantic getaway.
by Kirk from Delton, MI USA
Like having a personal Butler servicePosted May 1, 2016 on Hotels
I have never stayed at a finer establishment. Friendly, service rarely seen in this era. Attentive is an inadequate description. Beautiful grounds and wildlife as well. Highly recommend.
goodPosted Apr 19, 2016 on Hotels
It's the best. Will definitely book it again if I come to Rotorua again
Posted Feb 11, 2016 on Hotels
for Everyoneby A verified traveler
Posted Dec 6, 2015
Great staff, nice quiet location, relatively basic but comfortable rooms as you should expect from a lodge.