Ratings based on 331 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice hotel close to cafes and shops

Posted May 19, 2017
Tastefully decorated room made staying in for rainy afternoon a joy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Modern chic boutique hotel next to Eat Street

Posted May 19, 2017
Good location, next to Eat Street, 5 mins walk to waterfront and i-site/Intercity bus stop, 10 minutes walk to Government Gardens/Polynesian Spa/Blue bath. Hotel is modern with an indoor mineral bath, and an outdoor swimming pool. Room is cosy and clean. Receiptionist (Aaron) is warm and professional, recommends things to do in Rotorua and also helps to make reservations. Very satisfied with the stay.
3 out of 5
by A verified traveler

it was ok

Posted May 19, 2017
i wouldnt recommend this place purely on the price. the hotel is nicely styled and decorated and its close to town but there are plenty of other hotels to choose from where your money will get you more while still being a modern comfortable hotel. it is very pretty though and if you arent bothered by price then go ahead. just make sure to get an upstairs room otherwise you will have ZERO privacy without having your curtains pulled the entire time. was really disappointed to end up with a ground floor room right by the lobby and pool area for what we paid.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2017
Very clean and convenient. Staff were very friendly,
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location with nice eating places nearby

Posted May 14, 2017
Pros: almost everything
Cons: Can consider having heater on the beds which will be a plus point especially during winter periods.
Location: Walking distance to nice breakfast places
Location is easy to find and there are ample parking space. Room is quite cosy but alittle small for 4 adults especially on the packing part. Quality amenities are provided which is quite satisfactory.
5 out of 5
Recommended
for Everyone
by A verified traveler from AL Israel

We stayed at the hotel for 3 nights.

Posted May 2, 2017
The location was great next to all resturants. Room was big and comfort. Intrnet was free but very slow and disconnected in the 50% of the room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge, UK

Comfortable hotel close to lake and restaurants.

Posted Apr 12, 2017
Friendly welcome and spacious, well appointed room. Good facilities and location.
5 out of 5
by Sean

This traveler left a rating score only Posted Apr 10, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Texas

Not many hotels this clean

Posted Mar 28, 2017
Pros: Everything. Top Notch.
Cons: They are already doing a great job. Nothing to say which is very odd for me.
Location: Walk in the town. and close to water.
Great experience considering most were not in New Zealand. The attention to detail really shows. Is it a perfect place? No, but they do what they can with what they have. I was very satisfied with the room, staff and everything about the property.
5 out of 5
by neha

This traveler left a rating score only Posted Mar 23, 2017 on Hotels