Silver Fern Rotorua Suites & Spa

Photo gallery for Silver Fern Rotorua Suites & Spa

Primary image
Family Suite, 2 Bedrooms | Terrace/patio
Terrace/patio
Superior Studio | Living area | Flat-screen TV, DVD player, iPod dock
Honeymoon Suite | In-room safe, laptop workspace, iron/ironing board, free WiFi

Overview of Silver Fern Rotorua Suites & Spa

Silver Fern Rotorua Suites & Spa

4.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Spa
  • Kitchen
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
326 Fenton Street, Rotorua, 3010

Explore the area

  • Popular LocationWhakarewarewa Hot Springs5 min walk
  • Popular LocationWhakarewarewa: The Living Maori Village14 min walk
  • Popular LocationWhakarewarewa Thermal Reserve1 min drive
  • AirportRotorua (ROT-Rotorua Regional)10 min drive

Choose dates to view prices

About this area

Rotorua

Silver Fern Rotorua Suites & Spa is located in Fenton Street, a neighborhood in Rotorua. The area's natural beauty can be seen at Redwoods Whakarewarewa Forest and Lake Rotorua, while Tamaki Maori Village and Mitai Maori Village are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Racing Rotorua or Rotorua International Stadium. Rafting and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ecotours nearby.

What's nearby

  • Whakarewarewa Hot Springs - 5 min walk
  • Whakarewarewa: The Living Maori Village - 14 min walk
  • Whakarewarewa Thermal Reserve - 1 min drive
  • Rotorua Central Mall - 2 min drive
  • Polynesian Spa - 3 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • Urbano Bistro - 7 min walk
  • Oppies Fish & Chips - 11 min walk
  • Ciabatta Cafe and Bakery - 13 min walk
  • Fat Dog Café & Bar - 3 min drive
  • Ali Baba's Tunisian Takeaways - 3 min drive

About this property

Silver Fern Rotorua Suites & Spa

4-star Rotorua motel in Fenton Street, near Tamaki Maori Village
This smoke-free motel features a full-service spa, massage/treatment rooms, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, free use of bicycles, concierge services, and dry cleaning are onsite.
Silver Fern Rotorua Suites & Spa offers 25 accommodations with indoor private spa tubs and iPod docking stations. Rooms open to balconies or patios. A pillow menu is available. Flat-screen televisions come with premium satellite channels and DVD players. Accommodations at this 4-star motel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the motel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Silver Fern Spa Studio has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–9:30 AM: NZD 9-20 for adults and NZD 9-20 for children

Things to do

  • Free bicycle rentals
  • Full-service spa

Family friendly

  • DVD player
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Private indoor spa tub
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for NZD 10.0 per day

Property payment types

Important information

Optional extras

  • Breakfast fee: between NZD 9 and NZD 20 for adults, NZD 9 and NZD 20 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Silver Fern Accommodation
Silver Fern Accommodation Motel
Silver Fern Accommodation Motel Rotorua
Silver Fern Accommodation Rotorua
Silver Fern Rotorua Hotel Rotorua
Silver Fern Rotorua Hotel
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites &
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites Spa
Silver Fern Rotorua Suites & Spa Motel
Silver Fern Rotorua Suites & Spa Rotorua
Silver Fern Rotorua Suites & Spa Motel Rotorua

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 485 out of 673 reviews
5 - Excellent 72%
Rating 4 - Good. 160 out of 673 reviews
4 - Good 24%
Rating 3 - Okay. 17 out of 673 reviews
3 - Okay 3%
Rating 2 - Poor. 5 out of 673 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 673 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a awesome suit studio. Everything very organized and tidy. Thanks
Stayed 1 night in Aug 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice greeting on arrival and set up. Room was very dated and didn’t meet the premium price we paid. Lighting was terrible, so dark in all the rooms. Beds and pillows were hard, heating barely kept up, bathroom was original and needs updating. Kitchenette was new and modern. At $400 per night we were disappointed not to get what looked to be close to a 5 star set up. We stay in Rotorua at least once a year with our family and normally try a different motel each year. Silver fern was probably the worst we have been to for the money paid.
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only negative was that the tv remote batteries werent checked and by the time we turned on the tv it was too late to get replacements. I enjoyed my stay. Our room was clean and warm. It was a very decent size and very comfortable. I will stay there again
Stayed 1 night in Jul 2022

4/5 Good

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice spa enjoyable
Stayed 1 night in Jul 2022

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Nice and clean, very friendly staff.
Stayed 4 nights in Jul 2022