Room type

Standard Room, 2 Double Beds

Max Occupancy: 4 guests (up to 2 children, 1 infant)

Superior Room, 2 Queen Beds

Max Occupancy: 4 guests (up to 2 children, 1 infant)


Get an overview of this hotelWaterfront hotel with restaurant and outdoor pool


Located in the heart of Rotorua, this hotel is within a 10-minute walk of Polynesian Spa, Rotorua Arts Village, and Blue Baths. Tamaki Maori Village and Rotorua Museum of Art and History are also within 10 minutes.

Hotel Features

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Self parking is free. Additionally, WiFi in public areas, massage/treatment rooms, and spa services are onsite.

Room Amenities

All 250 rooms provide conveniences like refrigerators and coffee makers, plus WiFi and 24-hour room service. Guests will also find TVs, ceiling fans, and hair dryers.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with high-speed wireless Internet access (surcharge). Event facilities measuring 6458 square feet (600 square meters) include conference space. This Rotorua hotel also offers an outdoor pool, spa services, and multilingual staff. Onsite self parking is complimentary.

  • 24-hour front desk 
  • Babysitting or childcare 
  • Bar/lounge 
  • Billiards or pool table 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Conference space 
  • Conference space size (feet) - 6458 
  • Conference space size (meters) - 600 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free self parking 
  • Garden 
  • Laundry facilities 
  • Multilingual staff 
  • Number of meeting rooms - 3 
  • Outdoor pool 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Spa treatment room(s) 
  • Television in common areas 
  • Total number of rooms - 250 
  • WiFi (surcharge) 

Family Friendly Amenities

  • Babysitting or childcare  
  • Laundry facilities  
  • Outdoor pool  
  • Refrigerator  
  • Rollaway/extra beds available  


Available in all rooms: Wireless internet access (10 NZD per 24 hours surcharge)

Available in some public areas: WiFi (surcharge)


Free self parking

Room Amenities

  • Ceiling fan 
  • Coffee/tea maker 
  • Cribs/infant beds available 
  • Desk 
  • Hair dryer 
  • Iron/ironing board 
  • Premium TV channels 
  • Refrigerator 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Television 
  • WiFi (surcharge) 

Where to Eat

Lakes Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

24-hour room service is available.

Spa Services

  • Massages 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 2 PM


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: NZD 30 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10 (for 24 hours, rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

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